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Wyndham Merida

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Wyndham Merida
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371 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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Tall Timbers, Maryland
Reviewed 1 week ago

Room was spacious and comfortable, but the highlight of this hotel was the staff who were friendly and knowledgeable. We never tried the restaurant because it seemed overpriced. Also, there was construction nearby which made both walking and driving a bit difficult.

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Helpful?
Thank Laraine G
Calgary
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

The staff at the Wyndham exhibit a graciousness that is rarely seen in the hotel industry. We have enjoyed many nice visits at many hotels but THIS hotel welcomes you as an honoured and well regarded member of the family. And it is universal. Every member of the staff show the same high measure of respect and friendliness. They took...

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Helpful?
Thank lynskiCalgary
About Hotel's Favourite Review
Kathia24, General Manager at Wyndham Merida, responded to this review

Dear guest: I thank you for all your kind comments wich helps us to be better; I will make sure to pass to congrant all the staff for the great experience we were able to create. It will be an honor to be your host on your next stay in Merida. Kindest regards, Kathia Godoy Hotel Director Wyndham Merida

Flagstaff, Arizona
Reviewed 3 weeks ago

We would have rated the hotel a 5 but sometime during our night there the water stopped running. We had an early flight to catch and were unable to shower or wash up. We had to use bottled water to brush our teeth. I did have a massage in the hotel spa and highly recommend this service.

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Helpful?
Thank Paul M
Yorkton, Canada
Reviewed 18 February 2017

We stayed 2 nites here in February. Great location to the ADO Bus Station, nice, clean,quiet rooms and refreshing pool. What made this hotel special for us, was the staff. ABSOLUTELY the nicest front desk staff we have ever encountered. They helped with dinner arrangements, tour ideas, taxi pick ups, room service, amazing. Special thank you to Faustus. He really...

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Helpful?
Thank shawnrat
Kathia24, General Manager at Wyndham Merida, responded to this review

Dear guest: Thank you for all your kind comments, all of them help us to improve our service. I will make sure that Fausto receive my special thanks for his great job and make sure that you had a great experience. We will be honor to be your host on tour next stay in Merida. Kindest regards, Kathia Godoy Hotel...

Taipei, Taiwan
Reviewed 11 February 2017 via mobile

This restaurant is a gem in Mérida hotels. Great service and nice ambience. The foods are so unforgettable in a positive and creative way. This is not the first time we visited. But the fried Brie cheese is totally blasting in my mouth. So delicious. Stopping eating it becomes a challenge.

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Helpful?
Thank Martin L
Kathia24, General Manager at Wyndham Merida, responded to this review

Dear guest: Thank you for your kind comments it help us to be better each day. I hope you had a great experience during your stay and please let us be your host on your next visit. Kindest regards, Kathia Godoy Hotel Director Wyndham Mérida

London, United Kingdom
Reviewed 10 February 2017

I stayed at the Wyndham recently on a short break to Merida, it was a very pleasant surprise to say the least! The rooms are clean and modern and offer ample room, very friendly and helpful hotel staff, and very centrally located. I can´t recommend this hotel enough!

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Helpful?
Thank GaretUK17
Kathia24, General Manager at Wyndham Merida, responded to this review

Dear Guest: Thank you for your kind comments; I am please to know that you had a good experience at the hotel. It will be an honor to be your host ina near future. Regards, Kathia Godoy Hotel Director Wyndham Mérida

Reviewed 10 February 2017 via mobile

The Hotel itself it's a nice Colonial style building. They should train better staff at front desk. Check in and check out was delayed because staff was not 100% trained or aware about procedures. Room with a nice space, but definitely with lots of details like walls and blankets with some dirty spots. My working chair was broken so it...

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Helpful?
Thank Michel A
Kathia24, General Manager at Wyndham Merida, responded to this review

Dear guest: Thank you forall your comments, all of them helps us to improve our service and do correct what is needed. We will be honor to be your host on your next stay in Merida. Regards, Kathia Godoy Hotel Director Wyndham Merida

Chantilly, Virginia
Reviewed 30 January 2017

We stayed at the Wyndham Merida January 17th-20th and had a such a great experience we returned to spend another night before flying out of Merida. We had a great room overlooking the courtyard. We were greeted upon arrival by very friendly staff who were very accommodating. The room was very clean and the beds comfortable. Good wifi throughout the...

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Helpful?
Thank Patti1366
Kathia24, General Manager at Wyndham Merida, responded to this review

Dear Mr. Patti: On behalf of all the staff, I thak you for all your kind comments and I will make sure to pass to each one your message. I hope you hade a great experience at the hotel and of course we will be more than glad to be your host in a near future. Kindest regards, Kathia Godoy...

Chantilly, Virginia
Reviewed 23 January 2017

We stayed at Wyndham suites for 3 nights and had a wonderful experience. The staff was extremely friendly, helpful, attentive, and kind. The rooms were very clean with modern amenities. The AC worked wonderfully, which can be a God send in Merida's heat. They allowed us to check in early and we were greeted with a delightful sweet treat on...

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Helpful?
Thank Virginiagirl1994
Kathia24, General Manager at Wyndham Merida, responded to this review

Dear guest: Thank you for all your kind comments, I am glad to know that you had a wonderfull stay at the hotel. All your comments are important to improve all services. We hope to be your host in a near future. Kindest regards, Kathia Godoy Hotel Director Wyndham Merida

Vallejo, California
Reviewed 12 January 2017

Staff was very attentive,but the highlight of our stay was the spa at the Wyndham. Damares was excellent, and helped ease all of my wife's stress. It was the best massage she ever had! Restaraunt offered huge portions, and the staff was very friendly. Housecleaning was also excellent.

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1Thank Drstewy
Kathia24, General Manager at Wyndham Merida, responded to this review

Dear guest: Thank you for taking the time to leave us your comments, it help us to provide better service. We hope you enjoy your stay in our hotel and please let us be your host on your next trip to Merida. Kindest regards, Kathia Godoy Hotel Director Wyndham Merida

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the City of Merida was built in 2012 the Wyndham Hotel restoring an antique mansion of the early XX century. The hotel is conveniently located on Colon Avenue, 5 minutes drive from the Historic Center of the City of Merida, walking distance from Paseo de Montejo and a few steps away from the International Congress Center of Yucatan. The Wyndham Merida Hotel has easy access to the International Airport. Wyndham Merida offers 100 fully-equiped guest rooms and suites, highlighting the great comfort of its beds, flat-screen TVs, coffee makers, large desks with MP3 and high-speed Wi-Fi. ... more   less 

Additional Information about Wyndham Merida

Address: Avenida Colon Esquina con Calle 6 | Colonia Centro, Merida 97000, Mexico (Formerly White Town Hotel)
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $112 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Merida 4*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Merida
#5 Business Hotel in Merida
#5 Family Hotel in Merida
#8 Romantic Hotel in Merida
#9 Luxury Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Merida staff and other travellers.
4 questions
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San Antonio, Texas
San Antonio, Texas
over a year ago

See all questions (4)

Questions? Get answers from Wyndham Merida staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the main floor, poolside. It was a quiet room and we loved it.”
lynskiCalgary, 18 Feb 2017 | Read review
“We stayed on the 3rd floor, it was quiet.”
shawnrat, 18 Feb 2017 | Read review
“Ask for a courtyard view”
Patti1366, 30 Jan 2017 | Read review
“There is an elevator for those with mobility issues. Some of the rooms overlook the courtyard which is a nice view!”
Virginiagirl1994, 22 Jan 2017 | Read review
“Bring Mexican currency for cab fare -- 50 pesos to central square. Carry name and address of hotel to return.”
cooncat123, 4 Jan 2017 | Read review
5 of 5