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Koox Art 57 Boutique Hotel

Expedia.comUSD 73*
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#27 of 104 Hotels in Merida
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Koox Art 57 Boutique Hotel
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307 Reviews from our TripAdvisor Community

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Showing 97: English reviews
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Tulum, Mexico
Reviewed 1 week ago

My partner and I have been coming to this hotel for several years now, always opting to stay in a special room because they are notably more spacious, but only a fraction more expensive than the standard room. If we really want a treat then we stay in a suite with private jacuzzi. The designers of the hotel have used...

Thank KathySlater1
Guadalajara, Mexico
Reviewed 4 weeks ago

They downgraded me from the super nice suite with private jacuzzi to an average room. Even after double checking weeks prior to the trip that all was in order with my reservation, they only mentioned they had done this after I had signed up the voucher. And all they offered in exchange was free breakfast (which is just juice and...

1Thank dosvecesjaime
Reviewed 6 March 2017 via mobile

The picture paint a nice view of the hotel which in reality is not what you get. Looking at the price it is fair what you get, but Boutique Hotel? The breakfast is included, fruits, coffee and juice were good, the rest so lala. The location is close to the main square and as well to good restaurants, etc.

Thank Michael W
KooxHotels, Director de Relaciones Públicas at Koox Art 57 Boutique Hotel, responded to this review

Dear Michael, Thank you for your review of your stay at our hotel and we're sorry if we were unable to meet your expectations about a Boutique Hotel. We'll work hard to improve our services and facilities if you want to give us a second opportunity to a future trip to Merida. Thanks a lot for chosen us and best...

Reviewed 5 March 2017

Pros: Everything. All we asked for was provided from ice to extra towels, to more than the 2 bottles of water or more coffee packets for in room coffee pot. Cons: Box Kleenex rather than packages. Body wash, rather than bar soap, in addition to shampoo, conditioner and lotion provided. No note paper or pen. Location: Centro Merida and some...

Thank James L
KooxHotels, Director de Relaciones Públicas at Koox Art 57 Boutique Hotel, responded to this review

Dear James, We're so happy to read your review and thank you so much for taking your time to write these beautiful words. Thank you on behalf of Natalia and all our staff too! We'll take into account the cons issues that you'd mentioned too. All help us to improve our daily work! Thanks again for chosen us and we...

Reviewed 24 February 2017 via mobile

It was clean, helpful staff and a good price. It was close to restaurants and several of the plazas. Basic breakfast was nice with fresh fruit and excellent coffee. Small pool was nice for hot afternoons.

Thank Pat M
KooxHotels, Director de Relaciones Públicas at Koox Art 57 Boutique Hotel, responded to this review

Dear Pat, Thank you so much for your review of your stay with us and we're happy to know that you enjoyed your days in Merida! Thank you for chosen us and we look forward to welcome you again very soon! Regards!

Reviewed 18 January 2017 via mobile

Set in Santiago area of Merida, Koox Boutique Hotels have a winner at the Art 57. Great location, vibrant atmosphere and great staff. My junior suite, Ponce, 2nd floor, was spacious and sunny. Blackout shades worked well. Room was spotlessly clean and well stocked with affordable mini bar and luxurious towels. Best part was the private dipping pool. In room...

Thank Royhech
KooxHotels, Director de Relaciones Públicas at Koox Art 57 Boutique Hotel, responded to this review

Dear Sir, Thanks a lot for your review of your stay with us and we are delighted to know that you enjoyed your stay and our facilities! We'll take into account the internet problem and we'll resolve it. Thanks again for chosen us and we look forward to welcome you very soon! Regards!

Fayetteville, Ga
Reviewed 9 January 2017

Spent two weeks in December 2016. The hotel is nice, with comfortable, clean rooms with a/c and tv. Wifi service is terrible but parking garage is close and convenient. Continental breakfast is good but not included. It is a 5 block walk to center and there isn't much very close to where you are. Compared to other nice hotels in...

Thank devineM
Reviewed 6 January 2017

The first room we were put in was a disappointment. There were a lot of mosquitoes inside the room, it wasn't very clean, we had no towels and there were no AC remote batteries. After complaining, they moved us to a bigger room that was relatively mosquito free and cleaner. This was an improvement although the shower didn't drain and...

Thank Benesh M
Chicago, Illinois
Reviewed 29 December 2016 via mobile

Checked in and our room was ready we were told. Had the Ponce room that included a small private pool. Got in the room and there were no towels. Got them half hour later. Someone left their old suitcase in the room. Put it outside in the common area where it stayed our whole stay. Wifi did not work. Pool...

Thank dougnchgo
Reviewed 1 December 2016

Koox Art Hotel is a very centrally located with a very kind and accommodating staff (they provide bottled waters and coffee and provide suggestions for nearby restaurants). The room is basic, but has A/C and is very clean and exactly what we were looking for (as we were not looking to stay in the hotel very long). Would definitely stay...

Thank Lalit J
KooxHotels, Director de Relaciones Públicas at Koox Art 57 Boutique Hotel, responded to this review

Dear Guest, Thank you so much for your comment here. We are delighted that you have enjoyed your stay with us and have felt comfortable in our hotel. Fantastic! We are looking forward to welcome you again soon! Our warmest regards for you!

126 photos of this hotel

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All Traveller Photos (102)
Room/Suite (17)
Dining (5)
Family/Play Areas (2)
Hotel & Grounds (25)
Pool/Beach Area (11)
Bathroom (5)
View from Room (1)
Other (36)

Management photos: Courtesy of the property manager

All Management Photos (24)
Hotel & Grounds (5)
Room/Suite (9)
Pool/Beach Area (3)
Dining (1)
Bathroom (2)
Family/Play Areas (1)
Other (3)
04/06/2017 05/06/2017
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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Art 57 boutique hotel is ideally located in the historic center of the city of Merida, near the district of Santiago. It has 16 rooms with air conditioning, ceiling fan, telephone, private bathroom with hot and cold water, LCD HD TV with 50 cable channels, bottled water, alarm ipod Dock with MP3, dryer, iron and board, box safety. ... more   less 

Additional Information about Koox Art 57 Boutique Hotel

Address: 57 por 66 y 68 # 543-A, Merida 97000, Mexico (Formerly Hotel Art 57)
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $65 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Koox Art 57 Boutique Hotel 3.5*
Number of rooms: 16
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Hotel Style:
#14 Romantic Hotel in Merida
#15 Business Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Koox Art 57 Boutique Hotel staff and other travellers.
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Questions? Get answers from Koox Art 57 Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the suites at the back of the hotel are amazing”
KathySlater1, 17 May 2017 | Read review
“Triple check your reservation. Don't let you stay be ruined.”
dosvecesjaime, 24 Apr 2017 | Read review
“We stayed in the Ponce room, 2nd floor”
jameslU3635RC, 4 Mar 2017 | Read review
“Book Rooms in the rear of the hotel on either floor.”
devineM, 8 Jan 2017 | Read review
“Second floor rooms might be better”
, 6 Jan 2017 | Read review
5 of 5
USD 73* /night
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CancelonUSD 77
Booking.comUSD 75
Orbitz.comUSD 73
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Prices are for 1 room, 2 adults
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