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InterContinental Presidente Merida

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#11 of 98 Hotels in Merida
Certificate of Excellence
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InterContinental Presidente Merida
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547 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Presidente Merida
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Showing 190: English reviews
Wauconda, Illinois
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 October 2013

I stayed at this hotel on business for three nights. The hotel is beautiful, centrally located and within walking distance to Merida’s Zocalo. The front desk staff are very friendly and knowledgeable. Just across the street is an Oxxo convenience store, restaurants, two money exchanges, banks and an indoor mall which includes a Sanborns. My standard room was very beautiful,... More 

1 Thank TravelGramA
Ojai, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 October 2013

On the positive side, the single room I received was really large, comfortable, cleanly appointed and beautifully furnished. Everything was like new and in working order. The only negative about the room was a musty smell, most likely due to the general humidity of the area. The air conditioning worked great, though, and the amenities were fabulous. The staff also... More 

1 Thank Ira H
Boulder, CO
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 September 2013

We stayed here for 8 days. Rooms were spacious, very clean. Mosses, at the front desk, was OUTSTANDING!! He was always very friendly and helpful. The guy who cleaned our room, Eric, was very good. As a bonus, he would make, various things . . . like swans, etc, using towels . . . such a special touch. The restaurants... More 

1 Thank Happycustomer074
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 September 2013 via mobile

This is a very nice hotel. The room is very nice, large and clean. The hotel has a nice restaurant, and a very lovely pool. The service was very good and helpful. We would certainly be back if in town again.

Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 August 2013

Location: The Hotel is located very close to the beautiful Paseo Montejo and within walking distance to Mérida's Zócalo (city central plaza), which locates it in a premium spot for a walking tour of this singular city. Also, free bus tours by the local tourist office pass nearby, making a great option. Carriages with horses? Also near. Rooms: Clean and... More 

2 Thank Doemens
Level Contributor
126 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 31 July 2013

The hotel is located only a few blocks away from Paseo Montejo, and features a small yet very nice swimming pool and an OK fitness center. But what I enjoyed the most is the room, very spacious, modern and functional with a great desk to work. Overall a great stay, and I will stay here again for sure!

Thank Capodicapi2
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 July 2013

We stayed here for 2 nights on our honey moon during our tour in yucatan.The hotel is not bad at all.clean and large rooms very comfortable beds.The breakfast is rather poor but ok.It's a good point for visiting yucatan and the town of Merida.

1 Thank Stamat
San Diego, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2013

Very clean hotel & centrally located. Rooms were spacious and clean. All staff gave great service but I would like to give a special thanks to Yarisol Aguayo on the front desk. Yarisol was excellent in the way she dealt with all our requests. Nothing was too much trouble for her. Employee of the YEAR! Thank you for making our... More 

Thank ActionVillage
Los Angeles, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 June 2013

I stayed in this hotel for 2 nights with my family. Overall the hotel, surroundings, room was nice and clean but the pool area was not clean & lounging chairs were broken & dirty ! BEWARE of the room upgrade, club floor room upgrade! It's not worth it and deceiving! They said we get a breakfast buffet if we upgrade... More 

Thank Celes L
IHGCare, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear LynFountain, Thank you for your feedback regarding your recent visit at our hotel. I appreciate that you noticed the cleanliness of the room. I am truly sorry to hear that the food served during your travel did not live up to your expectations. Your comments are being shared with the hotel's management and appropriate action will be taken. We... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 May 2013

the room is clean, location is good, definitely the best in merida, mexico. last year i stayed in Hyatt, and they served me blanket with blood! so this year i.changed to another hotel, and intercontinentl is very clean, the bed is so comfortable. the only thing is they dont have that much TV chanels

Thank Yinzylin

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  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about InterContinental Presidente Merida

Address: Avenida Colon, Calle 33-a Centro 500, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $132 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Merida 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
Intercontinental Hotel Merida
Hotel Style:
#2 Spa Hotel in Merida
#6 Business Hotel in Merida
#7 Luxury Hotel in Merida
#12 Family Hotel in Merida
#16 Romantic Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Presidente Merida staff and other travellers.
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Questions? Get answers from InterContinental Presidente Merida staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay at the Hyatt”
 of 5 bubbles SamS23, 1 Dec 2016 | Read review
“Room with a balcony is a must”
 of 5 bubbles VPNor, 13 Jul 2016 | Read review
“Get upgrade from standard.”
 of 5 bubbles Masca, 18 Mar 2016 | Read review
“choose an inside courtyard view room for the most quiet experience.”
 of 5 bubbles 815miaw, 7 Mar 2016 | Read review
“Interior Rooms are quite dark”
 of 5 bubbles Donfinuras, 24 Feb 2016 | Read review
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