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Hotel Casa del Balam

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#14 of 103 Hotels in Merida
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Casa del Balam
Hotel Casa del Balam
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480 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Reviewed 23 January 2014

Stayed 3-night stay at this hotel last week based on Tripadvisor reviews, and we were truly disappointed! The location is good and bad,depending on how you want to look at it. Casa del Balam is only 2 blocks from Mérida's Plaza Grande Square (Zocalo) so it is close to all the sights, stores and restaurants. However, it is situated in...

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4Thank Justine1976
Dallas, Texas
Reviewed 9 January 2014 via mobile

I stayed here while visiting Merida a while back. This hotel was fantastic. The staff was so incredibly helpful and happy. I would definently stay here again if in Merida. This hotel makes a great base for exploring around merida too (has a tour company next door).

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1Thank Allen W
London, United Kingdom
Reviewed 28 December 2013 via mobile

Love this hotel with its turn of the century architecture and large airy rooms. The staff were charming and the shady courtyard for breakfast was a perfect location to try the excellent huevos. Small pool area was a great wind down spot after a day seeing Merida's many sights. Lovely hotel, heartily recommend!

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Thank Stat2
New York, New York, United States
Reviewed 26 December 2013

This review is for breakfast at their restaurant, we enjoyed it. They have an excellent menu and you would feel pampered. The food is good as far as breakfast is concerned. We didn't stay there however.

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Thank James H
New York City, New York
Reviewed 18 December 2013

Very comfortable with lots of hot water, and near the Grand Mercado, several churches, and other interesting sights. Our only complaint was the breakfast - the bread was stale and fruit kind of wilted. Keep away from the full service breakfast it will run you about 10 or more US and is mediocre. Staff was friendly and had lots of...

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Thank Mark A
Washington DC, District of Columbia
Reviewed 8 October 2013

My husband and I recently spent one week at this hotel in Merida, where we went to attend an international conference. We enjoyed very much the several patios of the hotel, full of vegetation and with comfortable rocking chairs. The rooms are nice and the cleaning service excellent. The only "negative" point is the continental breakfast, which is exactly the...

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1Thank EmanuelaDC
Chapel Hill, North Carolina
Reviewed 17 September 2013

We stayed in the Casa del Balam a few years ago on our first Merida visit. We both liked the hotel, although my wife thought that our room was a bit small. Since the hotel is in such a great location I wanted to stay there again on this visit and the simple solution to the small room was to...

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2Thank MGG56
Mclean, Va
Reviewed 29 August 2013

Just off the main square close to everything plus the car park is just a few doors down the block. We had to leave early the second day so they packed a nice box lunch for us. Everyone was helpful and the setting is very nice and reminiscent of its origins as the Balam family hacienda.

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1Thank jhc7201
Amherst, Massachusetts
Reviewed 18 August 2013

Hotel is centrally located to historic center on a heavily travelled street. There was noise all night long. Luckily we travel with. white noise generator so were able to sleep. Americano breakfast was quite good and wait staff very attentive. Desk clerks were a bit brusque on arrival and odd to have a locked refrigerator with the implication, "you open,...

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1Thank Sally I
Mexico City, Mexico
Reviewed 29 July 2013

I stayed here in July 2013. This hotel has the flavor of a traditional Mexican hotel, therefore it is always different from staying at a Hotel from a well known chain. One of the most important things about this hotel is location, location, location. It is three blocks away from the Zócalo(Main Plaza), The Mérida Cathedral, the Coffee Shops and...

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2Thank lajuch

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Casa del Balam is one of the oldest and most distinguished hotels in Merida and the Yucatan Peninsula, it's also one of the few original Mexican Art Deco houses left in the city. The hotel was built in 1970 incorporating facets of the original home of Fernando Barbachano Peon, pioneer of Tourism in Mexico. His daughter, Ms. Carmen Barbachano Gomez Rul (who was also involved on the family business), left the original facade and selected the name of "Casa del Balam" (Mayan words for "house of the jaguar") to honor his father nickname "balam" due to his visionary sharp business mind. Ms. Barbachano was very devoted of the colonial period and decorated the house accordingly. Big wooden furniture, rocking chairs and wrought iron accessories were part of her fine selection. She had envisioned a place where every touch could softly spoke of the serene ambiance of the city, and where friends could be made instead of just mere clients. When looking at the amazing interior of this Casona and experiencing the warm specialized service of its personnel, one can easily understand that Ms. Barbachano did accomplish her desire of uniqueness, and in a very exquisite way! ... more   less 

Additional Information about Hotel Casa del Balam

Address: Calle 60 # 488 X 57 | Colonia Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $85 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa del Balam 3*
Number of rooms: 51
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Also Known As:
Casa Del Balam Merida
Casa Balam
Hotel Style:
#18 Family Hotel in Merida
#20 Romantic Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa del Balam staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors will be quieter.”
 of 5 bubbles KevanEastYorkshire, 17 Mar 2017 | Read review
“Our room was on the 5th floor and thought it was a good choice.”
 of 5 bubbles timber2602, 10 Mar 2017 | Read review
“All rooms have AC. There are 3 suites which are superb. 2 have balconies. The one facing the pool is quieter all rooms are lovely”
 of 5 bubbles starrtreks2017, 2 Mar 2017 | Read review
“Higher up the better to avoid traffic noise. Lifts temperamental”
 of 5 bubbles martinwZ4244YH, 1 Mar 2017 | Read review
“Higher floors had good view of the street life”
 of 5 bubbles 764dell, 26 Feb 2017 | Read review
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