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Holiday Inn Merida

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#38 of 103 Hotels in Merida
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Holiday Inn Merida
Holiday Inn Merida
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314 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Los Angeles, California
Reviewed 11 February 2016 via mobile

When we were looking for hotels all the choices are in the old part of town, must hotels there are old and expensive. The Holiday Inn is in the business area of town. Only 8 minutes from the old part of town in car. Nice, clean hotel with the best breakfast buffet in the area. Close to everything in a...

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Helpful?
Thank lxjuarez
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment. It's good that we can meet your expectations and your stay was comfortable for your trip. We hope you come back soon, we will be happy assist you again. General Manager

Edmonton, Canada
Reviewed 4 February 2016

This hotel is in a great location, clean and the staff are very helpful. Pamela at the front desk went out and beyond her call of duty to insure our stay was satisfactory, a true professional. We stayed 13 nights in a junior suite which was on pool level. The room was very large, clean towels and bedding. The pool...

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Helpful?
Thank YEG317
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment. We were pleasantly pleased that your stay at our hotel, our facilities and attention of our staff has been a satisfying experience. For us it is always a great pleasure to meet our promise of service and attention, thank you very much to recognize. We hope that very soon return to...

Leicester, United Kingdom
Reviewed 29 January 2016

Large well apointed hotel with good rooms and very nice restaurant. Wallmart across the road and five minutes walk from intersting town centre. Tney were just putting up Christmas decorations when we were there so it was a bit hectic. Quiet rooms though.

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Helpful?
Thank stevebruntlett
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment, we are pleased that your stay has been comfortable and the location of our hotel seemed comfortable. We hope that very soon we can return again and assist you. General Manager

Shawnee, Kansas
Reviewed 12 December 2015

For a hotel that seems to cater to business travelers, I can't tell you how surprised I was to find that I could not even connect to their Wi-Fi in my room. I had to go to the lobby lounge, and even then in was incredibly slow. I spent several days doing some website maintenance that should have taken a...

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Helpful?
Thank lizardkc
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment. I offer an apology for the shortcomings of Wi Fi signal, we are working to improve it and meet all our customers needs. General Managment

Reviewed 23 November 2015 via mobile

Clean, but dated hotel. The staff was extremely friendly. Everyone I encountered was bilingual. Spacious rooms, but not a lot of outlets to plug things in. Also, was hard to connect to the Internet, and when able to it was horribly slow. Ended up using my phone as a hotspot as it was faster. Breakfast was rather expensive, so we...

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Helpful?
Thank dahaz83
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment, I will review issues pointing to improve our service. It will be a pleasure to meet you again in this home. General Manager

Reviewed 16 November 2015 via mobile

I stayed here for Halloween because i went to run the Rock n Roll half marathon. So i can tell you that this hotel has the best location in Merida, the rooms are quite good and the price worth it. All of them has their own balcony which makes it more comfortable. The pool which is in the 1st floor...

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Helpful?
Thank Gustavo B
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

It was a pleasure to serve you and our service and facilities have been to your liking. We hope you come back soon and visit us. Gerencia General

Mexico City, Mexico
Reviewed 12 November 2015

Booked 2 rooms in the same reservation. When my guests (2 very senior ladies) got there, their system had only one room for them, and it was a smoking room. At first they were very adamant to give them another room (although in booking.com they still had available rooms). Were not apologetic at all. Wanted them to wait 2 hours...

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Helpful?
Thank FipoLarrea
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, sorry that high occupancy we had the night before the arrival of their reservations, we could not deliver in time the rooms. General management

Auckland, New Zealand
Reviewed 10 November 2015 via mobile

A pleasant hotel. Nice decor and comfortable beds and amenities. The only thing the didn't have was hair conditioner. However, I forgot to pack toothpaste and they provided me with a complementary one which I appreciated. Convenient location to the Plagio de Montego. Staff were excellent and very accommodating. They were able to cope with a gluten free diet.

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Helpful?
Thank Mothership118
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, was a pleasure to serve you and make your stay has been pleasant. We hope that on your next visit to Merida, give us a chance to serve you again. General manager

South America
Reviewed 28 August 2015

Location is great and its a nice hotel after all. The rooms are a bit old, but comfortable. The service was good and the food (we were at an event) was delicious. They need to think a bit more about the decoration of the room, I know its supposed to be kinda mayan, but its very cheesy.

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Helpful?
Thank Rafael D
ENRIQUE G, Director General at Holiday Inn Merida, responded to this review
Google Translation

Estimado Huésped, muchas gracias por su comentario. Siempre será un gusto atenderlo en esta su cas y esperamos tenerlo muy...

London, United Kingdom
Reviewed 22 August 2015 via mobile

Stayed one night as part of tour. Spacious and comfy room. Very comfy bed. Very clean. Generous toiletries. Excellent roof top pool. Varied and good breakfast (although bread was in short supply!) wifi hit and miss - barely worked in room - we needed to go down to foyer or pool area. Would stay again.

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Helpful?
Thank mariabud
ENRIQUE G, Director General at Holiday Inn Merida, responded to this review
Google Translation

Estimado huésped, muchas gracias por enviarnos su comentario, estamos en la actualización de nuestra infraestructura para mejorar nuestra señal de...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Always friendly and uncomplicated to suit your needs business traveler or leisure. Excellent location at Paseo de Montejo. When you arrive at Holiday Inn Merida will be greeted by our friendly staff who always ready to assist you with whatever you need Holiday Inn Merida is a comfortable hotel with all handsome rooms that will transport you to the era of the haciendas and modern facilities ideal for men and women travelling for business, vacationing with the family and for groups and conventions ... more   less 

Additional Information about Holiday Inn Merida

Address: Avenida Colon 498 Entre Paseo Montejo Y Calle 60 | Paseo de Montejo, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $115 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Merida 3*
Number of rooms: 213
Reservation Options:
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Also Known As:
Holiday Inn Merida Hotel Merida
Merida Holiday Inn
Hotel Style:
#2 Green Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Merida staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Merida staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the front of the hotel may not always allow a good rest if you go to sleep early because of he outdoor bar and dining area..”
 of 5 bubbles emiliov270, 26 Jul 2016 | Read review
“Upper rooms facing the courtyard.”
 of 5 bubbles Don_K_Kingston, 19 Jul 2016 | Read review
“ask if your room has a window, not a skylight.”
 of 5 bubbles kropper, 26 May 2016 | Read review
“away from front”
  • no window but roof light with mural
 of 5 bubbles JohnSFleet_Hants_UK, 29 Feb 2016 | Read review
“Junior Suite on Pool Level if staying any length of time.”
 of 5 bubbles YEG317, 4 Feb 2016 | Read review
5 of 5