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Gamma de Fiesta Inn Merida El Castellano

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Gamma de Fiesta Inn Merida El Castellano
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457 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Punta de Mita, Mexico
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

This hotel was formerly El Castellano Hotel, and was recently added to the Fiesta chain. They are in the process of refurbishing and updating the hotel. During my stay there was no inconvenience nor construction noise. Bright pink paint on the building and in the lobby gives an uplifting feel when you enter. The look is modern rather than colonial.... More 

Helpful?
Thank LeonaMex
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your kinds comments, We are glad you enjoyed your stay with us and we hope to see you soon again in the near future! More 

Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

The room we stayed in had a bed that folded out from a wall cabinet - the mattress was thin and hard and only 2 flat lumpy pillows supplied. Also only 1 sheet with a thin blanket. We didnt get a good sleep while we stayed here. On the upside all staff were really welcoming and helpful. Housekeeping also left... More 

Helpful?
Thank Alice S
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

we are very sorry to read about the inconvenient that you experienced during your stay with us and I sincerely apologize for that. We hope we have the opportunity to serve you again in the near future and provide a better experience for you. Thank you for your understanding. More 

San Pedro, Belize
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

As a frequent Merida visitor, I usually stay in a boutique hotel, but figured since we like Fiesta Inn in Chetumal so much, why not? There was construction going on in the lobby during our check in so we could not hear the people who where checking us in. The room was large but very dated. The bathroom ceilings were... More 

Helpful?
Thank pamjay2015
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments and we are sorry that you did not like your stay with us and the noise while you were checking in. We will immediately check on your maintenance comments and our internet! Once again, we are sorry for the inconveniences and we hope you will give us a new opportunity to serve you!... More 

Merida, Mexico
Level Contributor
5 reviews
Reviewed 4 weeks ago

We stayed in a two bedroom which had mini kitchen with a microwave and a refrigerator. The breakfast buffet was good. The price was very reasonable, The location of the hotel was perfect for us. Everything was within 5 to 10 minute walk. I would highly recommend this hotel to those who are on a budget.

Helpful?
Thank jhrx2000
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

We hope we have the opportunity to serve you again in the near future, Best regards! More 

Orange Walk, Belize
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016

We loved our Stay at Gamma Fiesta. The Hotel super friendly staff and very cozy clean rooms and the restaurant at Hotel is excellent. To top it off the Hotel's location is excellent very close to our favorite restaurants in the area and only 2 blocks away from the Cathedral

Helpful?
Thank Edalmi U
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

We are glad you enjoyed your stay with us. We hope that we will have the opportunity to serve you again in the near future. Best regards More 

Brasstown, NC
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 July 2016 via mobile

Stayed 3 nights here with my teenage son, and could not have been more pleased. Have you ever had a bellman offer to park your car for you? At no charge? Or a waiter bring you food and drinks to try from a buffet? The location of this property is perfect for we tourists, and the rooms are comfortable, but... More 

Helpful?
Thank TedandKaren
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

We appreciate very much your time to answer our quality survey. We are glad you enjoyed your stay with us.We hope to see you soon again in the near future! Sincerely, More 

London, United Kingdom
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 14 May 2016

Got off to a bad start, arrived at 11am and room not ready til 12! Weather very hot and husband feeling ill after buying and eating street food in Mexico City! Wished we could speak Spanish as most of the other guests were from South American countries. No atmosphere there, no bar just the lobby, main restaurant, function rooms and... More 

Helpful?
1 Thank Quiller810
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

We are glad you enjoyed our location and we are sorry that we did not meet your expectations overall. We hope you will give us the opportunity to serve you again in the near future. More 

Charlotte, North Carolina
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 April 2016

The location of this hotel is it's best feature. You are within walking distance of the old town square, and far enough away from the noise and distractions. There are some wonderful restaurants within walking distance, and the public bus from Merida to the beach at Progresso stops alongside the hotel. The hotel does not feature a bar, but has... More 

Helpful?
2 Thank BuddyinCharlotte2014
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments, We are glad you enjoyed your stay with us and we hope to see you again soon in Mérida City and Gamma de Fiesta Inn El Castellano More 

Aalst, Belgium
Level Contributor
160 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed 6 April 2016

We spent 2 nights in this nice hotel with a large group from Belgium. Location is excellent. Our room was beautiful although the door of the bathroom needed some painting. The shower head is much too low for tall people like us.

Helpful?
2 Thank Hubert645
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

We are glad you enjoyed your stay with us and thank you for your comments, we will take care of the bathroom door immediately! The shower head too low............ first time we receive this comment, we will look into it! We hope you will visit Mérida and our hotel soon again! More 

Belmopan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 March 2016

We spent 4days during Easter break, the hotel was very clean and comfortable. It is conveniently located close to the main plaza a quick 5 minute walk to the center of town. The staff was friendly and helpful and they all speak English. This was a pleasant surprise, especially since we weren't sure what we were getting for the price.... More 

Helpful?
1 Thank Betterimage2
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments, We are glad you enjoyed your stay with us and we hope to see you again soon in Mérida City and Gamma de Fiesta Inn El Castellano More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located at the historic center of Merida, the Gamma by Fiesta Inn Hotel, whose 10 floors and 153 rooms, presents an architecture that combines the colonial and modern style; inside, details and decor, invite you to spend some time relaxing, taking a break from modern life. The spacious rooms will make you feel relaxed, no matter whether these leisure or business making the perfect place to stay. The most representative cultural and architectural richness of Merida is in its historic center. A few steps from Gamma Fiesta Inn, you can admire our architectural, cultural and gastronomic richness that both identifies us. ... more   less 

Additional Information about Gamma de Fiesta Inn Merida El Castellano

Address: Calle 57 513 | Entre 62 Y 64 Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $54 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gamma de Fiesta Inn Merida El Castellano 3.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
El Castellano Merida
El Castellano Hotel Merida
Hotel El Castellano
Hotel Style:
#3 Spa Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Gamma de Fiesta Inn Merida El Castellano staff and other travellers.
3 questions
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Pilot Grove, Missouri

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Questions? Get answers from Gamma de Fiesta Inn Merida El Castellano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles jhrx2000, 1 Nov 2016 | Read review
“The junior suite is excellent for a family of four. We were very comfortable.”
 of 5 bubbles Betterimage2, 30 Mar 2016 | Read review
“Because of the elevator situation, get a room on a lower floor in case you have to walk up.”
 of 5 bubbles 661reneel, 5 Mar 2016 | Read review
“Another hotel”
 of 5 bubbles zsolte, 25 Dec 2015 | Read review
“Try not to get a room where there is party noise on a weekend.”
 of 5 bubbles Serendipitous02, 2 Feb 2015 | Read review
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