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All reviewsnice hotelbreakfast restaurantcoffee makerthe main squarewater pressurewould recommend this hotel to anyoneother travelersrooms are comfortablewithin walking distancerestaurants and shopshotel roomstayed two nightsthree blocksplenty of hot waternight stayhistoric centerair conditioning
We had a great stay here and would recommend it to other travelers. You are only a few blocks away from the central square. On our last night we found music in a small square a couple of blocks away on the last night of...More
Thank Scott K
Response from Esther M, General Manager at Gamma de Fiesta Inn Merida El CastellanoResponded 5 weeks ago
Thank you very much for your kind comments, we are glad you enjoyed your stay with us. Our location is great indeed and we are also very proud of our great staff. We will take into consideration your suggestions about the pool towels out of...More
While it looks like an older impersonal hotel i found the experience inside to be great. Excellent location and value for money. Nice pool. The rooms are nothing special but very clean and everything works.
Thank David I
Response from Esther M, General Manager at Gamma de Fiesta Inn Merida El CastellanoResponded 26 June 2018
Thank you very much for your comments, we are glad you enjoyed your stay with us.
We hope to see you again soon in the near future
I will admit, that my first choice for a hotel in Merida would be a small, boutique hotel, but I didn't see that as an option travelling as a family with a 2 and 4 year old. This hotel seemed like a good choice as...More
Thank Mary B
Response from Esther M, General Manager at Gamma de Fiesta Inn Merida El CastellanoResponded 9 June 2018
We are quite glad that you decided to stay with us and most of all, that it was a pleasant stay! We are very proud of our friendly staff and our great locatiion as you mention. We appreciate very much your preference and we hope...More
Reception was horrible. Front Desk personnel had a terrible attitude and was harsh in her response tone when I asked if the room was ready as my elderly parents needed to rest from a long day of traveling.
Response from Esther M, General Manager at Gamma de Fiesta Inn Merida El CastellanoResponded 1 June 2018
My apologies once again, thanks for your time, your comments and suggestions help us to continue improving our services.
we are at your service.
My room was huge and very clean. The room lacked decor but I think by Mexican standards that is normal. The staff will do anything for you and most everyone speaks English. This hotel is walking distance (3 blocks) to Centro and is a large...More
Response from Esther M, General Manager at Gamma de Fiesta Inn Merida El CastellanoResponded 25 May 2018
Thank you very much for your comments, we are glad you enjoyed your stay with us
we hope we can serve you again in the near future.