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Fiesta Americana Merida

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1,246 Reviews from our TripAdvisor Community

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There are newer reviews for Fiesta Americana Merida
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Showing 296: English reviews
Cancun, Mexico
Reviewed 11 January 2017

The Fiesta Americana hotel in Mérida, Mexico is a paragon of good, solid hostelry. The building, erstwhile the bankers' club was carefully additioned with five floors of excellent rooming and amenities. Always immaculate. Good eats everywhere and the staff is as in every place of the Yucatan Peninsula, genuinely accommodating, professional and warm. This business is one, if not the...

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Helpful?
Thank pwinkler
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear Guest, Thanks a lot for your preference along these years, it is gratifying that your stay with us was pleasant. We really appreciate your valuable comments and reiterate to you our commitment of continuous improvement in all our services to make you feel at home. We look forward to having you back at this, your place in Merida. A...

Mexico City, Mexico
Reviewed 10 January 2017

I don't know why but for several years I stayed in other hotels during my trips to Merida. Actually I was mistaken. This hotel exceeded my expectations in several ways: - Architecture is beautiful. - Rooms are updated and comfy. - Food is good. - Location is unbeatable. - Efficient check-in and check-out. - Perfect follow up of requests at...

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Helpful?
Thank draghignazzo
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for the opportunity to serve you as well as for your confidende in our services. We appreciate and take fully into account your comments made our services and shall act accordingly in order to correct our opportunity's areas. We look forward to having you back at this, your place in Merida and offer you a pleasant...

Reviewed 9 January 2017

We had a excellent stay. All the employees were great ambassadors for the hotel. They were helpful and gracious. Both restaurants were excellent. Housekeeping A+. We will rebook again to the Fiesta Americana next stay in Mexico.

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Helpful?
Thank Jonas Bonifacio E
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

DEAR JONAS, Many thanks for your visit, it is gratifying to receive your valuable comments about our services. They will be shared with our staff since they are our best incentive. It will be a pleasure to receive your visit again at this, your place in Merida. A blessed and a successful 2017, Mary Paz Martinez Managing Director Fiesta Americana...

Cancún, Quintana Roo, Mexico
Reviewed 8 January 2017 via mobile

Very pretty, clean, secure & super location. Christmas decorations beautiful. Secure, free underground parking. Really nice shops in concourse. Loved that city tour & horse & carriage rides are right across the street. Price also great for 4 diamond hotel. Concierge & front desk super. Cons would be the beds were really soft, and the Lobby restaurant for breakfast was...

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Helpful?
Thank Julchavez
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear Guest, We appreciate the opportunity that gave us to serve you as well as your interesting and valuable comments. We take them into accounto in order to correct our oportunity's areas and reinforce our service and food. We reiterate to you our commitment of continuous improvement and look forward to having you back at this, your place in Merida....

Reviewed 6 January 2017

I have stayed one night with my family in the begining of January. The hotel has a central location, but to get to the lobby one needs to go through the shopping center which is a bit wierd. The rooms are nice, beds are fantastic and personnel very friendly. However, swimming pool was pretty dirty, and steamroom and jacuzzi were...

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Helpful?
Thank Ukrexican
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear Guest, We offer you our apologies for the inconvenience that you had during your stay with us. We are taken the necessary measures to ensure us that our areas are kept clean all the time. On the other hand, we will be opening/enabling additional areas near the restaurant in order to set up more tables for our customers at...

San Jose del Cabo, Mexico
Reviewed 1 January 2017

Our family stayed at this hotel for 4 nights just after christmas . It was on the club floor. The snacks were good and our rooms were comfortable & quiet. The location of the hotel is excellent. Our only complaint was the internet connection was virtually non functioning ( too slow ) , in both our rooms. We called, they...

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Helpful?
Thank BarbaraF321
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear Guest, We were pleased to have you with us and receive your valuable comments. A sincere apology for the inconvenience with the internet service. We are installing additional antennas on floors in order to improve the signal. We look forward to having a new opportunity to serve you at this, your place in Merida. A blessed and successful 2017....

Bowling Green, KY
Reviewed 30 December 2016

Spent most of a week here just prior to Christmas. All of the staff are exceptionally well trained and the level of service overall was outstanding. Check in was a breeze, we never waited more than a minute for an elevator, the room was spotless and the room service very efficient. The hotel was beautifully decorated for the holidays. The...

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1Thank RefGuru
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear Guest, Thanks a lot for your visit and valuable comments which were already shared with our staff, since they help us to detect our opportunity's areas and also, encourage us to continue giving the best of ourselves. We look forward to having you back, at this your place in Merida. A succesful and a blessed 2017, Mari Paz Martinez...

usa
Reviewed 11 December 2016 via mobile

You are getting resort amenities at Holiday Inn prices. The Cafe Montejo brunch is a huge spread. We ate two days and despite eating fresh cut fruits did not fall sick. So they must have high sanitary standards. Staff does not understand English but it is not hard to communicate because there's always someone to help. The pool and tennis...

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Helpful?
Thank betteradvisor
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

DEAR GUEST, We appreciate the opportunity to serve you as well as your valuable comments. We appreciate your feedback about our services and We reiterate to you our commitment of continuous improvement in all our services. It will be a pleasure to have you again, at this, your place in Merida. Our best wishes for this holiday season, success and...

Berlin, Germany
Reviewed 23 November 2016 via mobile

We stayed for 2 nights in Merida and really enjoyed the Fiesta Americana Hotel. The room was clean and well equipped. We asked for good views as we made our booking and were not disappointed with the room we got. The service throughout the whole team was excellent; the breakfast staff even brought a refill of the delicious juices to...

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Helpful?
Thank Kilian P
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

DEAR GUEST, Many thanks for the opportunity to serve you. It is great to know that you enjoyed your stay with us and your visit in Merida was pleasant, that is our goal. We look forward to having you back, at this your place in Merida. BLESSINGS AND SUCCESS, MARI PAZ MARTINEZ Managing Director FIESTA AMERICANA MERIDA

Columbus, Georgia
Reviewed 15 November 2016 via mobile

To me is the best place to stay in Merida The building is very traditional and charming, the Livy is well decorated and the ceiling is a big stain glass work of art. It looks so traditional that one will think is outdated but the rooms are modern decorated with Mexican style art, the bathrooms are modern with glass doors...

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Helpful?
Thank 445licha
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

DEAR GUEST, We really appreciate your preference. Please do not hesitate to contact us during your stay with us in order to make your visits more pleasant. KIND REGARDS, MARI PAZ MARTINEZ Managing Director FIESTA AMERICANA MERIDA

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fiesta Americana Merida

Address: Paseo Montejo no 451 | esquina Av. Colon, Col. Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $135 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Merida 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana
Hotel Style:
#1 Business Hotel in Merida
#4 Family Hotel in Merida
#7 Spa Hotel in Merida
#11 Romantic Hotel in Merida
#16 Luxury Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Merida staff and other travellers.
11 questions
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Questions? Get answers from Fiesta Americana Merida staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing Paseo Montejo has nicer view .”
 of 5 bubbles Mendy29, 12 Feb 2017 | Read review
“Request a room overlooking the pool, not a street”
 of 5 bubbles franh892, 26 Jan 2017 | Read review
“If you can swing it, choose the Fiesta Club. Floor 5.”
 of 5 bubbles pwinkler, 10 Jan 2017 | Read review
“check about the wifi and ask for a pool view room”
 of 5 bubbles BarbaraF321, 1 Jan 2017 | Read review
“Our first floor room opened onto the atrium but was still quiet. It came with a large balcony.”
 of 5 bubbles RefGuru, 29 Dec 2016 | Read review
5 of 5