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Fiesta Americana Merida

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#9 of 103 Hotels in Merida
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Fiesta Americana Merida
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1,280 Reviews from our TripAdvisor Community

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There are newer reviews for Fiesta Americana Merida
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Showing 301: English reviews
Nashville, Tennessee
Reviewed 6 November 2014

We use Merida as a base for exploring surrounding Mayan ruin sites. We stayed here for the first time in February 2014 and were happy to stay here again a couple of weeks ago. We have always found the staff to be cordial and helpful. The check-in/check-out procedure is relatively smooth. I did not notice an extra charge for our...

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Helpful?
2Thank TnTraveler508
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We really appreciate your preference, it is great to know that your stays with us have been pleasant. Many thanks for sharing your experiencies in our hotel with the Trip Advisor's Community, I am sure they will be useful for them. I remain at your service, please do not hesitate to contact me, or our staff focused on...

New York City, New York
Reviewed 23 October 2014

I was very disappointed with this hotel. I must have missed something in the reviews because it was not at all what I was expecting.The room was damp and it smelled.The mini bar fridge had rust inside and the snacks looked like they’ve been sitting there for months. The bathroom was disgusting! The sink and the bathtub had rust all...

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Helpful?
1Thank MJennsen
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, First of all, I offer you my apologies for all the inconvenience that you had during your stay with us and let you know that the room in which you were hosted was already blocked to be remodelated, as well as all the other ones, according to our remodeling project. This project includes the change of furniture, bathing...

Fort Lauderdale, Florida
Reviewed 8 October 2014

We have stayed at Fiesta Americana Merida over almost 2 decades and enjoyed our stays. During our last two visits in July and October 2014 we found that the hotel has changed in a negative way. During our last visit we had booked a King, when we arrived we were informed that we had been upgraded, when we got to...

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Helpful?
2Thank Carlos S
Berlin, Germany
Reviewed 1 October 2014

The hotel is beautiful and the rooms are clean. I'm pleased with just about everything here. It looks to be in a safe area - the only thing that's odd is that it's next to a Walmart - I guess you just can't get away from it....

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Helpful?
Thank David S
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for your kind visit and comments about your recent visit to Fiesta Americana Merida, we really appreciate your preference and the fact of sharing your experience with the community of Trip Advisor. Regarding Walmart Market near the hotel, it is was built after our hotel and sometimes it is useful to have this kind of services,...

Eger, Hungary
Reviewed 26 August 2014

The hotel is very stylish and clean. There is an outdoor pool with sunbeds and a fitness room as well. At first glance it's great but then you realize that there's nothing extra. Actually the atmosphere of the hotel is brittle. The staff is neutral. Rooms are modern, comfortable and quite big. Sound insulation is not too good. If your...

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Helpful?
1Thank malnaimado
Diego M, Director General at Fiesta Americana Merida, responded to this review
Google Translation

Estimado Huésped, Le saludo cordialmente, agradeciéndole su visita y el habernos enviado su retroalimentación sobre nuestros servicios, la cual tomamos...

MN
Reviewed 8 August 2014

Spent 4 nights in the Fiesta Americana as I toured the Yucatan Peninsula with my family. The hotel is very well located and is easy to reach and 20 yards from Paseo de Montejo. There is safe, underground and free parking in the same building. Check-in was a breeze and lo-and-behold the rollaway bed that I asked since I made...

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Helpful?
2Thank mpls_boy
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We really appreciate your valuable comments about your experience in Fiesta Americana Mérida and also, we take into account our opportunity areas mentioned in your mail to be attended and solved. We look forward to having a new opportunity to serve you, it will be a pleasure to receive your kind visit again. Best Regards, Diego Madero. Managing...

Montreal, Canada
Reviewed 7 August 2014

We stayed at this hotel for 4 nights...Nice clean rooms, hotel well located in town, friendly staff, good service but overpriced for what it is...We had to change rooms because the A/C was not working properly and in our second room the A/C was not much better, managed to reach 24C but not lower that that. It seems tha the...

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2Thank Bruce B
Reviewed 7 August 2014

We had four rooms on their "executive floor". The rooms were spacious but no attention to detail. Burnt out light bulbs, the coffee pot in our breakfast room service was so old and disgusting it should have been in the garbage. The lobby is very lovely and the Almendros restaurant is very good in spite of very slow service. They...

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Helpful?
Thank Karen B
Diego M, Director General at Fiesta Americana Merida, responded to this review
Google Translation

Estimada Huésped, Un servidor le agradece su estancia con nostros, así como también sus valiosos comentarios. Apreciamos su valiosa retroalimentación,...

Telchac Puerto, Mexico
Reviewed 16 July 2014

I have not stayed at this hotel but I go once in a while for a really outstanding breakfast buffet. Excellent combination of Mexican specialties and Northern favorites, fresh juices, lovely atmosphere. Delicious and with coffee a tad under 200 pesos.

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3Thank Kimmie006
DIFMR, Director General at Fiesta Americana Merida, responded to this review
Google Translation

Estimada Sra, le agradecemos mucho sus comentarios a cerca de nuestro buffet de desayuno, esperamos que nos visite muchas veces...

Byron Bay, Australia
Reviewed 10 July 2014

My family stayed 3 nights in the Fiesta Americana Merida in mid June this year as part of a trip through Mexico. It was a wonderful experience and this was a real find. The Hotel is quite grand with a lovely Colonial style facade, the foyer is decadent and opulent and the rooms do not disappoint, they are also really...

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Helpful?
1Thank TTFarquar
DIFMR, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, thank you very much for your valuable comments about the Hotel, its facilities and services, hope you visit us soon again, again many thanks

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fiesta Americana Merida

Address: Paseo Montejo no 451 | esquina Av. Colon, Col. Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $134 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Merida 4*
Number of rooms: 350
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Also Known As:
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana
Hotel Style:
#1 Business Hotel in Merida
#1 Spa Hotel in Merida
#1 Green Hotel in Merida
#4 Family Hotel in Merida
#6 Luxury Hotel in Merida
#11 Romantic Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Merida staff and other travellers.
12 questions
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Questions? Get answers from Fiesta Americana Merida staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room over looking the pool, the road construction is extremely loud and they start at dawn and worked till about midnight...”
KellIe0414, 10 Apr 2017 | Read review
“Rooms facing Paseo Montejo has nicer view .”
Mendy29, 12 Feb 2017 | Read review
“Request a room overlooking the pool, not a street”
franh892, 26 Jan 2017 | Read review
“If you can swing it, choose the Fiesta Club. Floor 5.”
pwinkler, 10 Jan 2017 | Read review
“check about the wifi and ask for a pool view room”
BarbaraF321, 1 Jan 2017 | Read review
5 of 5