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Hotel Merida Santiago

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#2 of 101 Hotels in Merida
Certificate of Excellence
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409 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Boston, Massachusetts
Reviewed 2 weeks ago

My husband and I stayed at Hotel Mérida Santiago for four nights late December 2016/early January 2017. Of course photos can always be deceiving, but we were cautiously optimistic this would be a nice place to stay based upon previous reviews. Lucky for us, it turned out to be an <amazing> place to stay. We were welcomed warmly by the...

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Helpful?
Thank kyle s
janve, Manager at Hotel Merida Santiago, responded to this review

Wow Kyle thanks for this wonderful review, with many detailed observations in ways we try to make the stay of our guests as pleasant as possible. Thanks for mentioning the reception, the breakfast, the gourmet botanita, the spectecular bedroom, the cooking of Mauricio and , the friendly reception, the smile of Rita, the cleaning of the hotel etc etc. We...

Taipei, Taipei, Taiwan
Reviewed 2 weeks ago

What's not to love about this little boutique hotel?? The owners, Jan and Rita, are friendly, professional, and go out of their way to make sure you have a great experience in Merida. We also very much appreciated Ana's (the receptionist) help in getting us checked in and settled into the hotel. The hotel is beautifully designed with a pool...

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Helpful?
Thank Savanna K
janve, Manager at Hotel Merida Santiago, responded to this review

Dear Savanna, thank you very much for all the very positive words you wrote for the hotel and its staff. Thanks for mentioning the design of the hotel and also the social time, which we think is a great way to share stories between travelers, or have a talk with the staff or owners, or just enjoy the free drink...

Stuttgart, Germany
Reviewed 12 December 2016 via mobile

We had a wonderful stay at "Mérida Santiago". The place is a real little oasis in the town of Mérida, with a beautiful interior design. It's walking distance from the historic center. Jan and Rita, the hosts, and all of the staff went out of their way to make our stay unforgettable. They provided us with a lot of useful...

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Helpful?
Thank Joana J
janve, Manager at Hotel Merida Santiago, responded to this review

Dear Joana, We love to read that you had a great time staying in our hotel and that our suggestions and service helped you to have a unforgettable stay. We are looking forward to your next visit! Best wishes, Jan manager

Wellington, New Zealand
Reviewed 11 December 2016

This boutique hotel is a real gem. We were well taken care of by attentive staff. Owners Jan and Reta even got up in the dark to see us off early in the morning. No request was too much for them, advising on local site visits and shopping, assisting with medical dietary needs. The food at the restaurant was superb....

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Helpful?
Thank emarg
janve, Manager at Hotel Merida Santiago, responded to this review

Thanks for all your kind words you wrote for the hotel and its staff. Also thanks for mentioning the excellent food of the restaurant. We are happy that as a hotel boutique we can offer breakfast lunch and dinner and that our clients appreciate this much. We wish you many nice travels and we hope you come back soon!

Apache Junction, Arizona
Reviewed 6 December 2016

I could repeat all the great comments in all the other reviews,. In short, Jan and Rita could not have been any more gracious. Great breakfast to start the day. Far enough from the main square to be quiet, yet close enough for an easy walk. I felt very safe. Jan, scratch Gio for me!

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Thank Doug M
janve, Manager at Hotel Merida Santiago, responded to this review

The Duke said "talk low, talk slow, but do not say too much", so I will try to keep it short.. We love people with positive footprints! Best wishes, team hotel Merida Santiago

London, United Kingdom
Reviewed 30 November 2016

We stayed for two nights in a superior suite. We were created with a welcome drink and told about the area. The room was beautiful and the bathroom was almost as large as the room! The hosts are brilliant Jan (pronounced Yan) and Rita. They had a welcome hour at 630 for drinks and a snack. They were very helpful...

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Thank AneleW
Reviewed 18 November 2016 via mobile

We've visited Merida many times over the years and stayed at many hotels, big and small, and this was by far the best! A small, 6-room boutique hotel that almost catches you off-guard as the outside is very understated. But was beautifully kept inside. The colors, the decor, tastefully done. The staff was absolutely amazing. They MADE the experience. Every...

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Thank Melissa C
Zurich, Switzerland
Reviewed 12 November 2016 via mobile

We have spent 2.5 weeks in Yucatan in mid November 2016. Our trip was devided into 7 days of extensive travelling on the Yucatan peninsula in our rental car and another 9 days in big luxury resorts on Cozumel and in Playa del Carmen for scuba diving and quality beach time. The a hotel Merida Santiago caught our attention on...

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Thank Denneo
San Diego, California
Reviewed 18 October 2016

We stayed for 3 nights at the Hotel Merida Santiago and had an absolutely fantastic time. The hotel is very nice - the room was spacious, well appointed, and had a huge updated bathroom. There is a nice pool in the courtyard (great for a dip after/during the sweltering heat and humidity in the Yucatan). The size of the hotel...

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Thank gdawh10
Reviewed 29 August 2016 via mobile

Small few rooms boutique hotel in the central part of Merida. The owners are really what sets this place apart. Jan and Rita are very friendly and attentive to any needs as well as providing color and information on Merida, Mexican and Yucatan culture, beauties and so much more. A pity we had arranged to only spend one night in...

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Thank Adrianelli

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Breakfast included
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Hotel Merida Santiago is a relaxed Yucateca colonial style hotel located in the historic center of Merida. It's walking distance from Merida's main attractions: the central market square (990 m), the zoo (800 m), Palacio del Gobierno (990 m), the old market Lucas Galvez, Paseo de Montejo and much more. Hotel Merida Santiago has six luxurious and spacious suites, each with its own character. Five suites offer comfortable king sized beds and the sixth suite has two queen size beds. All come with refrigerators and valuables safe. Large en suite bathrooms feature double sinks and walk-in rain showers. Two suites have Jacuzzi tubs with hydro jet massage. Massage is available on request. The central courtyard offers guests a place to relax, eat, drink and swim. It's an excellent place to escape Merida's tropical heat. The bar is fully stocked and the pool is open 24 hours a day. We serve a full Yucatecan style breakfast and a vegetarian version is available as well. At night there is a social time in which guests are encouraged to try free local drinks and botanas. ... more   less 

Additional Information about Hotel Merida Santiago

Address: Calle 74-a barrio Santiago - Centro 499 | x 57 y 59-A, Merida 97000, Mexico (Formerly B&B Merida Santiago)
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $185 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Merida Santiago 4*
Number of rooms: 6
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Hotel Style:
#2 Luxury Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Merida Santiago staff and other travellers.
2 questions
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Schuylkill Haven, Pennsylvania

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite 5 has fantastic sunset views and access to a nice patio”
  • View from patio adjacent to Suite 5
  • Sunset from Suite 5
 of 5 bubbles 968kyles, 4 Jan 2017 | Read review
“No problem ..... upstairs or down.”
 of 5 bubbles Poppa150, 20 Apr 2016 | Read review
“Choose the room with the private terrace, you will love it.”
  • The private terrase
  • Room with private terrase
  • View from the room
 of 5 bubbles Lilac15, 27 Mar 2016 | Read review
“We stayed in the superior suite with jacuzzi - everything about it was perfect and the jacuzzi was so relaxing at the end of the day.”
 of 5 bubbles JDG84, 13 Feb 2016 | Read review
“We changed rooms to a larger room and really enjoyed the large tub!”
 of 5 bubbles turqtrailnut, 31 Jan 2016 | Read review
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