We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
    +1 800-635-1836
    Hotel website
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     15 people are viewing this hotel
    USD 522*
    USD 498*
    SAVE USD 24
    USD 522*
    USD 498*
    Traveller (1241)
    Room & Suite (314)
    Storyboard
    Excellence Playa Mujeres
    12,270 reviews
    #2 of 7 hotels in Playa Mujeres
    8.4 km
     
    Zoetry Villa Rolandi Isla Mujeres Cancun
    1,452 reviews
    #3 of 37 hotels in Isla Mujeres
    2.0 km
     
    Grand Fiesta Americana Coral Beach Cancun
    4,194 reviews
    #12 of 177 hotels in Cancun
    9.3 km
     
    Privilege Aluxes
    3,018 reviews
    #5 of 37 hotels in Isla Mujeres
    5.0 km
     
    Overview
    • Excellent75%
    • Very good18%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (62 reviews)
    “chef's dinner” (47 reviews)
    “concierge room” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Isla Mujeres Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 494.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Isla Mujeres hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8ffe543b224d41f3a412692eb94a09f3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":807936,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78361265],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":494,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8ffe543b224d41f3a412692eb94a09f3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":522,"lowestMetaPrice":494,"additionalPartner":false,"highestMetaPriceDisplay":522,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":522,"lowestMetaPrice":494,"highestMetaPriceDisplay":522,"hotelName":"Isla Mujeres Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhmZmU1NDNiMjI0ZDQxZjNhNDEyNjkyZWI5NGEwOWYzIiwiQUlLIjoiYTU2NzhhMDhjODBiNDU0Mzk4OWNiNzA5YjAwZmEzYjAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "USD 494", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32692404":"Expedia","65768253":"Hotwire","78361265":"PricelineIB","109242296":"HotelsCom2IB","79024441":"OrbitzEWS","35114456":"BookingCom","53948904":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,210)
    There are newer reviews for Isla Mujeres Palace
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    241 - 245 of 1,050 reviews

    Reviewed 3 August 2016

    If you're looking for a quiet retreat, this is it. This resort is smaller and does not allow children, so there is always a chair at the beach, a server available to bring you a drink, a stool on the bar, etc. You're not fighting...More

    1  Thank Hollie R
    Response from Mark D, General Manager at Isla Mujeres PalaceResponded 7 August 2016

    Dear Hollie R First of all allow me to thank you for taking the time of sharing your experience at Isla Mujeres Palace. I am glad to know, you enjoyed a relaxing vacation with us and I would like to thank you for acknowledging our...More

    Reviewed 3 August 2016

    Beautiful boutique resort. We were taking a day trip to the island and rented a golf cart in town and motored around. We were staying at LeBlanc so we had planned to stop here for lunch and some down time while we explored the island....More

    2  Thank horninco
    Response from Mark D, General Manager at Isla Mujeres PalaceResponded 7 August 2016

    Dear horninco Thank you for your kind words and in particular for your great gesture of acknowledging the staff. It is a pleasure to read how much you enjoyed your day with us, as our mission is to create memories by exceeding our guests’ expectations...More

    Reviewed 1 August 2016 via mobile

    If you are looking for a special place to spend a relaxing and romantic time with your best half, I highly recommend staying here. The staff is friendly, helpful and accommodating going out of their way to make your stay enjoyable. It is not a...More

    3  Thank Brian N
    Reviewed 29 July 2016

    the resort is small, beautifully appointed and supremely staffed. The food is really really good. I'm kinda a "foodie" and this resort is worthy of distinction in that regard. Not only is food fresh and wonderfully prepared, it is also a work of art. The...More

    2  Thank Kristine M
    Response from Mark D, General Manager at Isla Mujeres PalaceResponded 30 July 2016

    Dear Kristine M Thank you for choosing Isla Mujeres Palace as host for your vacation. It is our goal to create unique and memorable experiences for all of our guests and I am glad to read how much you enjoyed food and service. It is...More

    Reviewed 28 July 2016

    Our second stay at the Isla Mujeres was fantastic! We arrived on a Friday and were met at Marina Hacienda deal Mar by the resort yacht which took us directly to the resort dock where we were greeted by Christina and David. We promptly checked...More

    4  Thank ChrisandSusie031382
    Response from Mark D, General Manager at Isla Mujeres PalaceResponded 30 July 2016

    Dear Chrisandsusie031 First of all, please allow me to thank you for such kind words regarding your recent stay with us at Isla Mujeres Palace. Our mission is to make every stay as close to perfection as possible by creating memorable moments, exceeding our guest’s...More

    Excellence Playa Mujeres
    12,270 reviews
    #2 of 7 hotels in Playa Mujeres
    8.4 km
     
    Zoetry Villa Rolandi Isla Mujeres Cancun
    1,452 reviews
    #3 of 37 hotels in Isla Mujeres
    2.0 km
     
    Grand Fiesta Americana Coral Beach Cancun
    4,194 reviews
    #12 of 177 hotels in Cancun
    9.3 km
     
    Privilege Aluxes
    3,018 reviews
    #5 of 37 hotels in Isla Mujeres
    5.0 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 329 - USD 681 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Isla Mujeres
    • #1 On the Beach Hotel in Isla Mujeres
    • #1 Top resorts Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, Evoline ltd, Cheap Tickets, getaroom.com and TripOnline SA so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Isla Mujeres Palace Hotel Isla Mujeres ,
    • Hotel Isla Mujeres ,
    • Palace Hotel Isla Mujeres
    Add Photo Photos
    Traveller (1241)
    Room & Suite (314)
    Pool & Beach (304)
    Dining (174)
    Hotel & Grounds (801)
    Bathroom (14)
    Business Centre & Event Rooms (10)
    Family and Play Areas (3)
    Nearby
    Privilege Aluxes
    3,018 reviews
    4.96 km away
     
    Zoetry Villa Rolandi Isla Mujeres Cancun
    1,452 reviews
    2.02 km away
     
    Nearby Restaurants
    Bastos Grill
    574 reviews
    .56 km away
    Limon
    744 reviews
    .60 km away
    Oscar's Grill
    677 reviews
    1.25 km away
    Mar-Bella Rawbar & Grill Isla Mujeres
    48 reviews
    .12 km away
    Nearby Attractions
    Women's Beading Cooperative
    410 reviews
    .49 km away
    Parque de los Suenos
    293 reviews
    1.13 km away
    Tortugranja (Turtle Farm)
    2,798 reviews
    .50 km away
    Captain Dulche's Museum
    433 reviews
    .61 km away
    Ask a question
    Questions & Answers
    Yola4u2016
    21 November 2017|
    AnswerShow all 2 answers
    Response from GM_At_HotelZone | Property representative |
    Dear Yola4u2016, At Palace Resorts the all-inclusive fee is covered with your room rate, however if you're booking your reservation through Interval International, there is an additional fee for your exchange, required for... More
    0
    Votes
    Kaj70w_m
    19 November 2017|
    AnswerShow all 2 answers
    Response from GM_At_HotelZone | Property representative |
    Hello Kaj70w_m, First and foremost, thank you so much for choosing Isla Mujeres Palace. We offer a wide variety of options for vegans and also plenty of gluten-free meals. Also, our incredible chefs will be happy to... More
    0
    Votes
    cneumeier
    10 November 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Hello cneumeier, Thank you for contacting us! The last departure for our Islander boat is at 4:00 PM, I will be happy to provide guidance through email, I've shared my email address with you through private message, please... More
    0
    Votes
    Room Tips
    "2nd floor sea view room"
    Read review
    "Pool view rooms are fine, they only have a few ocean view rooms. All the rooms are nicely appointed."
    Read review
    "Try to book and ocean view room"
    Read review
    "Nearly all rooms are pool or beach view; only a handful are on the mangrove side."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing