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Isla Mujeres Palace

1,264 reviews
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Traveller (1291)
Room & Suite (345)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“resort credit”(66 reviews)
“chef's dinner”(50 reviews)
“concierge room”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Isla Mujeres Palace
Offers & Announcements: Package Deal
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,264)Write a Review
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All reviewsresort creditchef's dinnerconcierge roomrent a golf cartsmall resortromantic dinner on the beachbreakfast and lunch buffetsswimming with the dolphinsmy pleasurenew chefmayan coffeepool barturtle farmall inclusive resortspa servicescouples massagesea grass
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231 - 235 of 1,097 reviews
Reviewed 15 November 2016

Returned last night after staying a week. Very pretty, great swimming pool layout with swim up bar & walk around cabana to the rear. Super rooms, extremely comfortable beds & pillows. All inclusive & a small 62 room resort so dining is not as varied...More

Thank J French R
Reviewed 13 November 2016

We just returned from a memorable wonderful stay at the Isla Palace Nov. 2 - 9th, 2016. We have been members of Palace Resorts since 1995 and have stayed at the LeBlanc, Sun Palace, Moon Palace, Playacar Palace, Cozumel Palace. As well as the Cancun...More

4  Thank Palacerat
Response from Mark D, General Manager at Isla Mujeres PalaceResponded 15 November 2016

Dear de Palacerat, First and foremost allow me to thank you very much for choosing Isla Mujeres Palace as host to your recent holidays and as well for your indeed very kind words. To say "it is our pleasure" is very easy, but I truly...More

Reviewed 12 November 2016

Members for close to 20 years. We have found the ideal spot that suits our needs. After our stay in October, we decided to return in January. We would like to congratulate the resort general manager for running a first class operation. We have always...More

1  Thank martingBrampton
Response from Mark D, General Manager at Isla Mujeres PalaceResponded 15 November 2016

Dear martingBrampton Thank you very much for your kind words and for sharing your experience with us. The first class operation you mentioned is because of the people working here and I truly appreciate your great gesture of acknowledging them. It will be my pleasure...More

Reviewed 12 November 2016

Here are the pros... Beautiful resort Pool is great, with a good swim-up bar. Ask for the Sweet Dream. Water sports for free: Paddle board, peddle boat, kayak, snorkel. Beach and pool layout areas are fantastic. Hotel staff are very friendly and accomodating. Rooms are...More

1  Thank taylorm_g
Response from Mark D, General Manager at Isla Mujeres PalaceResponded 15 November 2016

Dear taylorm_g, First and foremost allow me to thank you very much for choosing Isla Mujeres Palace as host to your recent holidays and taking the time to share your experience with us. I am glad to read that your overall experience was a good...More

Reviewed 11 November 2016

As Palace members this was our first visit to the resort. We were told by others that it would be a quiet experience and it was. As my wife doesn't travel well on water, we opted to take the ferry from Cancun rather than the...More

1  Thank Martin S
Response from Mark D, General Manager at Isla Mujeres PalaceResponded 15 November 2016

Dear Martin S., First and foremost allow me to thank you very much for taking the time to share your recent experience at our Resort. I am pleased to read that you enjoyed very much your stay and that the service provided to you was...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
USD 410 - USD 707 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Isla Mujeres
#1 On the Beach Hotel in Isla Mujeres
#1 Luxury Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 410 - USD 707 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Isla Mujeres
#1 On the Beach Hotel in Isla Mujeres
#1 Luxury Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
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Traveller (1291)
Room & Suite (345)
Pool & Beach (320)
Dining (182)
Amenities (53)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
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mark b
19 February 2018|
Answer
Response from IMP_Econcierge | Property representative |
Dear Mark B, Please be so kind to read your private messages it will be my pleasure to assist you with this. Cordially, Karla Corona e-concierge Zona Riviera
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Audra S
18 February 2018|
AnswerShow all 2 answers
Response from IMP_Econcierge | Property representative |
Dear Audra S, Thank you so much for contacting us. please be so kind to send an e-mail to info @ palaceresorts . com they will be happy to assist you with this matter since they can book for you and provide you the... More
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kierenstarr
12 February 2018|
AnswerShow all 2 answers
Response from IMP_Econcierge | Property representative |
Dear kierenstarr, Thank you so much for contacting us, our lobby bar closes at midnight, please be so kind to download the Palace Resorts app where you will be able to find more information. We look forward to your... More
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Room Tips
"Pool side or ocean view rooms. Our room was facing the driveway/lobby area, but we did not mind it."
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"This is a smaller hotel setting and more intimate. Recommend an ocean view( but most rooms are anyways)"
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"oceanview is best, and from reports by other guests, the quietest."
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"concierge level rooms provide best ocean views"
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