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Isla Mujeres Palace

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Traveller (1345)
Room & Suite (351)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“resort credit”(68 reviews)
“chef's dinner”(50 reviews)
“concierge room”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,300)
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All reviewsresort creditchef's dinnerconcierge roomrent a golf cartsmall resortromantic dinner on the beachbreakfast and lunch buffetsswimming with the dolphinsmy pleasurenew chefmayan coffeepool barcouples massageparty boatturtle farmall inclusive resortspa services
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21 - 25 of 1,130 reviews
Reviewed 11 March 2018

We travelled to Isla Mujeres Palace during our week long trip to Le Blanc. We were very delighted to see our favourite water Macedonio Sulub, working there on loan from Nizuc. He and his team were outstanding as usual. Were ever he goes he brings...More

Thank Geoffrey G
Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 18 March 2018

Dear Geoffrey G, thank you for your kind words about your visit and about Macedonio. He is indeed one of the most valuable team members that make you feel to be in the perfect place for your vacation. We hope to have the honor to...More

Reviewed 11 March 2018 via mobile

Been to Moon Palace. Nice but too big. Only 62 rooms at the Isla Palace ! No line ups. No fighting at 6am for a cot. Got to luv it. Food? What there is, is good. But the menu is thin if you don't like...More

Thank Dave M
Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 18 March 2018

Dear Dave M, thank you for your kind words about your recent experience here at Isla Mujeres Palace and we are glad to learn that you had such a fantastic overall experience. We hope as well to see you very soon back here at Isla...More

Reviewed 11 March 2018 via mobile

Awesome vacation! The resort is beautiful but it’s the people that make it special!! Major shout outs to Hugo, Martha, Julian, Joel, Christian, Ismael, Macedonia, Antonio, Walter & especially Alejandro at the cevicheria! Do the private limo & resort boat! Great beach and within walking...More

Thank John1981_12
Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 18 March 2018

Dear John1981_12, thank you very much for your kind words about your recent stay here at Isla Mujeres Palace and about so many of our staff members. To welcome you again for your next visit would be an honor for us in order to create...More

Reviewed 6 March 2018

From the beginning with the transfer to the island in the private boat and being greeted by Hugo with a cool beverage and ice towel. WOW! The resort is small and quaint but definitely knows how to give you the feeling that your family. Shout...More

1  Thank srcoosh
Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 18 March 2018

Dear srcoosh, Thank you very much, not only for staying with us here at Isla Mujeres Palace, but for your kind words about our services, facilities and staff. To create that feeling, to be in the perfect place for your well-deserved vacation is our daily...More

Reviewed 6 March 2018

WOW again!! This is the third visit to this resort and our vacation was wonderful. The service is Amazing!!! Begin your day with a delicious breakfast and a smile by Juan. Have lunch by the pool! End the day with a fabulous dinner served by...More

Thank Jacki55444
Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 18 March 2018

Dear Jacki55444, thank you very much for that WOW and for sharing you fantastic experience here with us. We are pleased to learn that our team could make you feel to be in the perfect place for your well-deserved vacation and we all would be...More

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Most Booked Properties in Isla Mujeres, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
USD 329 - USD 621 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Isla Mujeres
#1 On the Beach Hotel in Isla Mujeres
#1 Top resorts Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 329 - USD 621 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Isla Mujeres
#1 On the Beach Hotel in Isla Mujeres
#1 Top resorts Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
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Traveller (1345)
Room & Suite (351)
Pool & Beach (324)
Dining (182)
Amenities (53)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
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INTUNE-EC
7 April 2018|
Answer
Response from GM_RivieraZone | Property representative |
Dear INTUNE-EC, Please be so kind to read your private messages, it would be a pleasure to assist you with this matter. Cordially, Karla Corona E-Concierge
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INTUNE-EC
6 April 2018|
AnswerShow all 2 answers
Response from GM_RivieraZone | Property representative |
Dear INTUNE-EC, Please be so kind to read your private messages. Cordially, Karla Corona E-Concierge
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davisj1987
23 March 2018|
AnswerShow all 3 answers
Response from GM_RivieraZone | Property representative |
Dear davisj1987, Thank you so much for contacting us, it is a pleasure to inform you that you will be able to change money at the Front desk at any time. We all look forward to seeing you soon. Karla Corona e- concierge... More
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Room Tips
"all the room that i have stayed in are good"
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"All the rooms are good but ocean and pool view is very nice."
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"2nd Floor above pool was wonderful, quiet and breezy at night to open the doors for evening air and partial..."
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"Perfect. No changes needed"
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