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11/06/2017 12/06/2017
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    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
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    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 691*
          USD 499*
          USD 691*
          USD 499*
          USD 691*
          USD 499*
          Traveller (1131)
          Room & Suite (306)
          Pool & Beach (259)
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          Overview
          • Excellent71%
          • Very good19%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “resort credit” (58 reviews)
          “chef's dinner” (42 reviews)
          “jose luis” (35 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Isla Mujeres Palace
          Special Offer: $1500 Resort Credit
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          Rooms
          11 Jun12 Jun
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          1 room, 2 adults, 0 children
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          Traveller rating
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          Reviewed 3 days ago via mobile

          Not a biggie but learned early in our stay two important items: 1. The cook in the restaurant does not like to make hamburgers. We noticed that she fulfills other orders ahead of yours. Must be a grease thing. Several times we waited 40 minutes...More

          Helpful?
          Reviewed 5 days ago

          We visited Isla Palace for the day when we were staying at Sun Palace, its an easy taxi ride to the fairy dock, then you can rent a golf cart or take a taxi to the resort. Well worth it! The hotel has a great...More

          Helpful?
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear Paul G, Thank you very much for sharing your day trip experience here with us and we truly hope to have soon the opportunity to host you for a longer stay. Thank you very much for acknowledging the staff, words I will happily share...More

          Reviewed 6 days ago

          Everyone was wonderful. Hotel was very clean. Beach was nice. Pool was nice. No waiting for chairs or lounges at either. Food and drinks whenever you wanted. Dinner on the beach was disappointing. Some kind of sauce on fillet mignon . Not good. Breakfast and...More

          Helpful?
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear Tony C, thank you very much for your kind words about your recent stay at Isla Mujeres Palace, about the services and in particular about the staff. We are happy to read, that our staff could make you feel in the perfect place for...More

          Reviewed 1 week ago

          We had the pleasure of getting married at Isla Mujeres Palace on 8th May 2017 and having our honeymoon here over our stay of 14 nights. Considering this, I'll break down this review into a wedding specific section (which future couples considering this will hopefully...More

          Helpful?
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear MichaelaEccles, thank you very much for such a detailed review about your recent stay here at Isla Mujeres Palace. It is with great joy that I read your kind words about the place in general, our services and the staff in particular. I appreciate...More

          Reviewed 1 week ago via mobile

          This was our third visit to the island of Isla Mujeres and the Isla Mujeres Palace. Each visit has been outstanding and always enjoyable. The food, hotel and staff are exceptional. Be sure and rent a golf cart and visit the island! Special thank you...More

          Helpful?2  
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear iliketacos64, we thank you very much for your kind words about your recent stay here with us at Isla Mujeres Palace. With joy I read that our staff could make you feel again to be in the perfect place for your vacation. It is...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Free Parking
          • Bar/Lounge
          • Breakfast included
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • USD 322 - USD 562 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Top resorts Hotel in Isla Mujeres
          • #2 Luxury Hotel in Isla Mujeres
          • #3 On the Beach Hotel in Isla Mujeres
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 62
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Travelocity, Hotels.com, TravelUp, Expedia, Hotwire, Cheap Tickets, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Isla Mujeres
          • Also Known As
          • Isla Mujeres Palace Hotel Isla Mujeres ,
          • Hotel Isla Mujeres ,
          • Palace Hotel Isla Mujeres
          Add Photo Photos
          Traveller (1131)
          Room & Suite (306)
          Pool & Beach (259)
          Dining (128)
          Hotel & Grounds (680)
          Bathroom (14)
          Business Centre & Event Rooms (10)
          Family and Play Areas (3)
          Nearby
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          2.02 km away
           
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          alacraft
          simple request for our arrival tomorrow(May 12th). A firm mattress and a room that is not on the first floor! I emailed 2 addresses and did not hear back so I am not sure that my request was passed on. Thank you, and we look forward to seeing you tomorrow afternoon. Barbara +John
          12 May 2017|
          Answer Show all 2 answers
          Response from Isla M P | Property representative |
          Dear alacraft, thank you very much for contacting us and for your preference for Isla Mujeres Palace. We are looking forward to receiving you tomorrow, confirming you the best available option regarding your room. We will... More
          0
          Votes
          Google Translation
          Tony C
          I heard you can get a catamaran from the ferry to the hotel. is this true? have transportation from airport to ferry. would prefer catamaran. is this possible?i
          3 May 2017|
          Answer Show all 3 answers
          Response from Concierge_Hotel_Zone | Property representative |
          Dear tonyccarolync, Thank you so much for contacting us. That is correct, we have a complementary catamaran shuttle. I will be glad to provide you with more details, please be so kind to read your TripAdvisor inbox for a... More
          0
          Votes
          toxikon
          How late is the pool open? And how late are the bars open? Thank you!
          2 May 2017|
          Answer Show all 2 answers
          Response from Concierge_Hotel_Zone | Property representative |
          Dear toxikon, First and foremost, thank you so much for submitting your question. The Main pool is open from 8:00 am to 8:00 pm. The Pool Bar is open from 10:00 am to 6:00 pm and the lobby bar is open from 8:00 am to 12:00... More
          1
          Vote
          Room Tips
          "Superior room"
          Read review
          "All rooms are great but pool view was lovely!"
          Read review
          "Room with ocean view"
          Read review
          "I booked an Ocean Front room, the pool view rooms do not compare to the Ocean Front views of the Sunset and..."
          Read review
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