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Ixchel Beach Hotel

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Traveller (1316)
Room & Suite (462)
Pool & Beach (250)
Overview
  • Excellent66%
  • Very good25%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“playa norte”(182 reviews)
“ixchel ii”(23 reviews)
“through vrbo”(25 reviews)
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,475)
There are newer reviews for Ixchel Beach Hotel
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1,287 results
Traveller rating
834
319
86
28
20
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834
319
86
28
20
Show reviews that mention
All reviewsplaya norteixchel iithrough vrbothe penthousegolf cartbedroom suitefull kitchenocean frontstandard roomchairs and umbrellasbeautiful beachhot tubhidalgo streetbeach servicebest beach on the islandflat screenan umbrella
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511 - 515 of 1,287 reviews
Reviewed 1 February 2015

very much enjoyed my stay. great location on playa norte. stayed for a week, drank cheap beers on the beach all day. good front desk staff. clean. recommend renting from an owner to get a balcony so you can watch the sunset.

3  Thank Thomas S
Reviewed 1 February 2015

Firstly I would like to say that Ixchel is a fantastic hotel. It is clean, modern and the staff are excellent! The hotel located on the beach is really good and close to all the restaurants on Hidalgo ave. the only reason I did not...More

1  Thank JuanFrei
Response from ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach HotelResponded 9 February 2015

Greetings dear JuanFeri, Thank you for taking the time to submit your review. Your valuable input is highly appreciated because shows opportunity areas where we are able to improve. We definitely are lucky to be located in one of the most beautiful beaches of the...More

Reviewed 30 January 2015

Right on the beach with attentive service both at the hotel and on the beach. We had a fantastic experience this year at Ixchel. We rented directly from one of the owners in east(?) building and had a great stay all around. The suite was...More

Thank Bingenheimer
Response from ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach HotelResponded 10 February 2015

Dear Bingenheimer, Thank you for your review about Ixchel Beach Hotel. We highly appreciate all direct comments of our Customers. Like yours, positive reviews reinforce our mission to provide the best experience for our Guest and help us to keep the good work. All the...More

Reviewed 30 January 2015

As far as for service - I would have liked laundry/dry clean options. Sleep Quality - At night I closed the drapes, yet the light poured in the room, as if there were no drapes. I normally sleep till 10am while on vacation, I could...More

1  Thank Milani1987
Response from ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach HotelResponded 10 February 2015

Dearest Milani1987 Thank you for sharing your valuable input. We deeply regret not being able to fulfill your expectations. However we always look forward to display the most accurate and clear information of accommodations and services delivered through all of our reservations channels. You feedback...More

Reviewed 29 January 2015 via mobile

Not that there's anything wrong with that, but for example there's no breakfast option even if you payed +200 USD for a room (which is weird to me). The lobby and common indoor areas are almost not existent, but other than that the hotel is...More

Thank Argenacho
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
USD 129 - USD 497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Isla Mujeres
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 129 - USD 497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Isla Mujeres
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1316)
Room & Suite (462)
Pool & Beach (250)
Dining (37)
Amenities (11)
Family and Play Areas (3)
Questions & Answers
Ask a question
Beth Y
1 March 2018|
AnswerShow all 2 answers
Response from tmvh | Reviewed this property |
We have stayed at Ixchel for last 9 years and have never used the "bill to room" option so I cannot answer how it works. However, we are "seniors" and feel uncomfortable with so many opportunities for "mistakes" when it... More
0
Votes
barrientosgirl
22 February 2018|
AnswerShow all 3 answers
Response from Colleen C | Reviewed this property |
The basic/standard rooms don't have a balcony. The window does face toward the ocean at an angle. You're missing out if you don't get a room with a balcony. The sound of the ocean is wonderful!
2
Votes
juliej610
23 December 2017|
AnswerShow all 3 answers
Response from Blane B | Reviewed this property |
It is a hotel. They have daily room service. you can use both pools. Plenty of chairs. They will set them up for you. Rent a $40 golf cart as soon as you get there. Have a nice vacation.
0
Votes
Room Tips
"book a suite if you want a balcony. ."
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"Get the penthouse! You won't regret it."
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"Ocean View is different than Ocean Front rooms."
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"First floor units have outside patios (not private)."
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