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11/06/2017 12/06/2017
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    Mia Reef Isla Mujeres

    Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 339*
          USD 321*
          Great Deal
          USD 339*
          USD 339*
          Traveller (2899)
          Room & Suite (658)
          Pool & Beach (469)
          Privilege Aluxes
          2,856 reviews
          #4 of 38 hotels in Isla Mujeres
           
          Zoetry Villa Rolandi Isla Mujeres Cancun
          1,318 reviews
          #2 of 38 hotels in Isla Mujeres
           
          Isla Mujeres Palace
          1,116 reviews
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          Ixchel Beach Hotel
          1,308 reviews
          #5 of 38 hotels in Isla Mujeres
           
          Overview
          • Excellent31%
          • Very good33%
          • Average15%
          • Poor9%
          • Terrible9%
          Travellers talk about
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Meeting Rooms
          Laundry Service
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Privilege Aluxes
          2,856 reviews
          #4 of 38 hotels in Isla Mujeres
           
          Zoetry Villa Rolandi Isla Mujeres Cancun
          1,318 reviews
          #2 of 38 hotels in Isla Mujeres
           
          Isla Mujeres Palace
          1,116 reviews
          #3 of 38 hotels in Isla Mujeres
           
          Ixchel Beach Hotel
          1,308 reviews
          #5 of 38 hotels in Isla Mujeres
           
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          Rooms
          11 Jun12 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,063)
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          1 - 5 of 2,063 reviews

          Reviewed yesterday

          Last time we stayed was great. We loved the local eateries like traditional Mexican breakfast at Mommacitas within short walking distance from the resort. Please provide your mailing address so I can contact the Community Manager, Arturo Gonzalez directly. Thank you.

          Thank Stephen D
          Reviewed 3 days ago

          To start, the hotel is on it's own private island off of Isla Mujeres (easily accessed by a pier). This means the hotel has it's own private beach. The beach is beautiful here and the staff works very hard to maintain it. When you first...More

          2  Thank Adriana V
          Reviewed 3 days ago via mobile

          We arrived on to the Island of Isla Mujeres on May 20th and stayed untill May 25th. The resort is located on its own little island and is accessible by a small wooden bridge. The staff Immediately come to help with your bags and once...More

          1  Thank lilgerm003
          Reviewed 5 days ago

          If you are looking for a relaxing vacation and loves the ocean, this is the place to go. The hotel is at an amazing location. It is not far from the ferry dock(you can walk or use a cab for $5), walking distance to the...More

          2  Thank Ederlyn_V
          Response from Mia G, Manager at Mia Reef Isla Mujeres

          Dear Ederlyn, Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you an unforgettable experience and making you feel at home. We will share your comments with our team,...More

          Reviewed 5 days ago

          The views at this resort are incredibly beautiful. Our room (5019) faced the long pier that connected to Isla. We could see the sunset to our right. The Kings Bath was breathtaking and so cool! There was no need to go off site and book...More

          Thank Jackiie023
          Response from Mia G, Manager at Mia Reef Isla Mujeres

          Dear Jackie, Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you unforgettable moments and making you feel at home. We take notes of your remarks that are of...More

          Privilege Aluxes
          2,856 reviews
          #4 of 38 hotels in Isla Mujeres
           
          Zoetry Villa Rolandi Isla Mujeres Cancun
          1,318 reviews
          #2 of 38 hotels in Isla Mujeres
           
          Isla Mujeres Palace
          1,116 reviews
          #3 of 38 hotels in Isla Mujeres
           
          Ixchel Beach Hotel
          1,308 reviews
          #5 of 38 hotels in Isla Mujeres
           
          About
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Free Internet
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 224 - USD 429 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Spa Hotel in Isla Mujeres
          • #5 On the Beach Hotel in Isla Mujeres
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 156
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, BookIt.com, Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Cheap Tickets, Evoline ltd, Cancelon, getaroom.com, HotelQuickly, TripOnline SA and HRS so you can book your Mia Reef Isla Mujeres reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Isla Mujeres
          • Also Known As
          • Avalon Reef Club Isla Mujeres Hotel Isla Mujeres ,
          • Avalon Reef Isla Mujeres ,
          • Avalon Club Reef ,
          • Isla Mujeres Avalon Reef
          Add Photo Photos
          Traveller (2899)
          Room & Suite (658)
          Pool & Beach (469)
          Dining (159)
          Hotel & Grounds (1930)
          Bathroom (50)
          Family and Play Areas (14)
          Business Centre & Event Rooms (8)
          Nearby
          Hotel Secreto
          338 reviews
          .33 km away
           
          Na Balam Beach Hotel
          841 reviews
          .19 km away
           
          Ixchel Beach Hotel
          1,308 reviews
          .51 km away
           
          Cabanas Maria Del Mar
          695 reviews
          .33 km away
           
          Nearby Restaurants
          Rooster Cafe
          1,430 reviews
          .56 km away
          Ruben's Restaurant Isla Mujeres
          1,171 reviews
          .52 km away
          Lola Valentina
          1,331 reviews
          .56 km away
          Dopi's
          394 reviews
          .52 km away
          Nearby Attractions
          Playa Norte
          5,336 reviews
          .47 km away
          Isla Mujeres Trips
          331 reviews
          .66 km away
          Mundaca Divers
          258 reviews
          .71 km away
          Dive Life Isla Mujeres
          59 reviews
          .69 km away
          Questions & AnswersAsk a question
          April D
          Our family is planning to stay at Mia in August. We want to do some snorkeling at a reef. Is it better to go to Gorraforan park or is there a great snorkeling tour? Are there any snorkeling tours that go down to Cozumel without having to travel over to the mainland first?
          29 May 2017|
          Answer
          Response from sweetpeainpa | Reviewed this property |
          Snorkeling is excellent right at the resort. Boats come everyday with people to snorkel at the Mia.
          1
          Vote
          April H
          How often does the ferry come and go from Cancun?
          27 May 2017|
          Answer
          Response from KRISTEN H | Reviewed this property |
          Every half hour starting at 5 am until 8pm. Then every hour until 12am.
          0
          Votes
          LoveTheBeach I
          Has anyone taken the time to read the one star reviews on Mia Reef? Has anyone taken the time to read the responses to the complaints by the general manager of the property? Good God! This guy is delusional! For 3, 6, 9, 12 months people have been complaining about the same things: lack of hot water, dirty towels, limited beach towels, poor air conditioning, electrical outages, rude staff, non working elevators, poor food quality, the list is endless. And, amazingly, the reply from management is the same lame blather time after time. Check out these responses: 1) “We would like to offer our sincere apologies for the fact that we did not meet your expectations. We pride ourselves on our great location and our passionate and dedicated team; as you can see from our previous reviews”. Really??? What reviews is he looking at? 2) “We are sorry to hear about the inconveniences during your stay, as you can read for other reviews our team works hard to meet all our guests needs, we apologize that this was not your case.” “We appreciate your remarks and we have already considered them to get the highest standards”. “MIA REEF are improved day by day, and we hope that you give us the opportunity to receive you again. We take notes of your remarks that are of tremendous assistance to improve our work” 3) “ We would like to offer our sincere apologies for the fact that we did not meet your expectations. We pride ourselves on our great location and our passionate and dedicated team; as you can see from our previous reviews.” “Our guests are delighted with the wonderful atmosphere provided mostly by our staff. Please rest assured that your experience is not a common occurrence and your comments have been addressed to the relevant managers.” 4)” I offer you my sincere apologies for all the disadvantages, We are working very hard to offer the best possible service I will pass the comments to the whole team We are at your disposal to serve you in the future” 5)”Thank you for your time and your feedback. We are sorry to hear about the inconveniences during your stay, as you can read for other reviews our team works hard to meet all our guests needs, we apologize that this was not your case.” 6) “Thank you for your comments. After so many good reviews on occasion is good to have one bad review. This response cracked me up. Memo to the General Manager…you have 197 “terrible” reviews, and 190 “Poor” reviews. You and your incompetent staff and managers have not fixed a single problem in the past 12 months! People are still complaining about the exact same problems experienced in 2015 and 2016 today. How do you keep your job? Are you a relative of the Mia reef resort owners? In the USA or in Canada your rear end would have been out the door after your first 25 terrible reviews…Under your “leadership”, you Mia Reef has gained 30 more “terrible” reviews in the past 7 months! Pathetic! This so-called manager/general manager must have mastered the art of “copy and paste” on his computer, and he obviously failed “Hotel Management 101”.
          27 May 2017|
          Answer Show all 2 answers
          Response from zootsuitriot300 |
          I will say in my limited experience with them, I have not been too impressed by their service. It took way too many attempts by me contacting them for them to get back to me. On the other hand, take any review with a grain... More
          1
          Vote
          Room Tips
          "Ask for a villa or upgraded room"
          Read review
          "Ocean view room in main building was great."
          Read review
          "Only choose an ocean-view room or a Villa. Standrd rooms are too small."
          Read review
          "Go deluxe room- ocean view!"
          Read review
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