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Mia Reef Isla Mujeres

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Mia Reef Isla Mujeres
Mia Reef Isla Mujeres
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1,862 Reviews from our TripAdvisor Community

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Showing 1,582: English reviews
Reviewed yesterday NEWvia mobile

I went for a week long vacation with friends recently to Mia Reef...What a wonderful resort tucked away on a small island!! The resort was beautiful and impeccably clean...The staff, especially Luis Callabro our bartender..Were always happy to serve us with a smile..They treated us like family 😁. Snorkeling was amazing and exploring the island of Isla Mujeres via golf...

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Helpful?
1Thank Suzette G
Fort Lauderdale, Florida
Reviewed 2 days ago NEW

Let's begin with the GOOD. Beautiful Island, Lots to do, Nice locals. The BAD: ONE very small DRAWER FOR YOUR CLOTHES IN THE DELUXE ROOM. Really?? Plates left on table outside for quite sometime that seagulls are there eating with all. JENNY, the Concierge. Our first day there we met with JENNY. She scheduled our dinner at the hotel(horrible) and...

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2Thank travelercw2016
Cape Coral, Florida
Reviewed 3 days ago NEW

My wife and I had a simply great time at this resort. Most of the reviews state how great the staff is and how friendly they are. We absolutely agree. We stayed in the villa and the bed was very comfortable, the air conditioner worked great and we had instant hot water. I read complaints that people who stayed in...

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2Thank Rick0522
Reviewed 4 days ago NEW

We spend 3 days at Mia Reef last week and it was perfect. So relaxing and at the same time we had a lot of activities to do (snorkelling, kayak...) The food is amazing. A special thanks Roberto and his Cevicheria Team. I can't wait to come back!!!

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Thank Catherine M
Michigan
Reviewed 4 days ago NEWvia mobile

We have been to this island 12 times in as many years. We never go all inclusive because the restaurants on the island are so good. This time the price was to good to pass up. We met our three grown daughters there had a fantastic stay. The rooms were all tastefully remodeled and the views.... OMG! I did not...

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Thank browner1958
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear browner1958, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the...

Reviewed 5 days ago NEW

This all inclusive is a lot smaller than many of the others in Cancun or Playa Del Carmen, but it does have its charms. The view is amazing. The hotel is connected to an island by a wooden bridge. The water is great and there is snorkeling all around. The staff is very friendly and helpful. The swim up bar...

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Helpful?
Thank R M
Grand Rapids, Michigan
Reviewed 5 days ago NEW

Relax and enjoy this beautiful stress free island!!! Your every need will be met at the newly renovated Mia resort! Expect to be waited on with smiles from the staff and to be fed at their bountiful buffet. Treat yourself to a massage at the spa, snorkling right at the resort, kayaking, and swimming in the tourquise water . Life...

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1Thank srwassenaar
Mia G, General Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, Thank you for sharing the experience of your stay at HOTEL MIA REEF ISLA MUJERES. We are delighted to hear that you enjoyed our beautiful hotel with great location. Here at HOTEL MIA REEF ISLA MUJERES, we strive to deliver a standard of service that exceeds all of our guests' expectations and we thank you for choosing HOTEL...

North Dakota
Reviewed 6 days ago NEW

Just returned from a week at the Mia Reef with my husband and another couple. We had the most relaxing, wonderful time. We've been to all-inclusive resorts all over the Caribbean and I must say we were very impressed! The resort was clean. The food was great. The seafood restaurant and Roberto were top notch. My husband had lunch there...

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2Thank Chris L
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear Chris, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the...

Shorewood, Illinois
Reviewed 6 days ago NEWvia mobile

Loved the resort... staff were all amazing... food was very good... beaches were beautiful... met a lot of great people... we will definitely return to this resort... rooms could use a little updating, but it appears the resort is making improvements continuously...excited to return to the island

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Thank emcgovern
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, We would like to thank you for reviewing HOTEL MIA REEF ISLA MUJERES and for choosing us for your holidays. MIA REEF ISLA MUJERES are improved day by day, and we hope that you give us the opportunity to receive you again. We take notes of your remarks that are of tremendous assistance to improve our work. We...

Reviewed 6 days ago NEWvia mobile

Great solo trip. Enjoyed the outside food at the beach hut. Breakfast facing the ocean. Room with two great views. Staff was attentive which I appreciate when traveling. Easy access to pools, ocean and the salts. Great ceviche with Mario and Roberto. Great drinks and food service for 5 days with Rodolfo, Carlos, Gabriela, rajo, isle, Luis and other. Great...

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2Thank Cee t
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear Cee, Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you an unforgettable experience and making you feel at home. We will share your comments with our team, who certainly will be encouraged by your remarks. Looking forward to welcoming you again to...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Mia Reef Isla Mujeres

Address: Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $259 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mia Reef Isla Mujeres 4*
Number of rooms: 156
Reservation Options:
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Also Known As:
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Avalon Club Reef
Isla Mujeres Avalon Reef
Hotel Style:
#4 Spa Hotel in Isla Mujeres
#5 Luxury Hotel in Isla Mujeres
#5 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Mia Reef Isla Mujeres staff and other travellers.
336 questions
Ask a question
Daytona Beach, Florida

Why does Mia Reef management not respond to the complaints and negative comments in the one star reviews on TA, the comments about boring, bland food, the limited selection, the lack of quality steak, the almost nonexistant amount of shrimp and lobster available, the watered down "swill" liquors on the Mia Reef joke of an "all inclusive resort menu"?

Why does management only respond to compliments and praise from guests who have obviously never visited a "real" 4 or 5 star all inclusive resort in Mexico or the Dominican Republic?

How about a response to Mia Reef's constant violation of its timeshare members contracts?

  Mia Reef Isla Mujeres is forcing its vacation club (timeshare) members to pay a mandatory all inclusive fee of $966 USd per week, in addition to their $600-700 annual maintenance fee. I have seen the contracts of the vacation club members and their contract clearly states that the all inclusive is Optional!

How does Mia Reef Isla Mujeres justify violating its members' contracts and having the audacity to state that "it, (Mia Reef Isla Mujeres) has the right to pick and choose what parts of the contract it accepts? At the same time Mia Reef states that the vacation club contract holders are required to fulfill the entire contract. Mia Reef insists its members pay their annual maintenance fees even though Mia Reef will not allow their vacation club members to use their resort accomodations without paying this all inclusive fee? And Mia Reef wants the extra $966 to be paid in advance! This is "EXTORTION", pure and simple!

 

Is Mia Reef unaware that contract law is contract law, and a contract cannot be changed unilaterally?

It seems that Mia Reef is a big bully that is taking advantage of a large group of senior citizens who paid thousands of dollars for this vacation club membership. Mia Reef Isla Mujeres is hiding behind the Mexican border, foolishly thinking that it is immune to American and Canadian lawsuits!

8 months ago

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Questions? Get answers from Mia Reef Isla Mujeres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you do not take more than one outfit and one bathing suit, the deluxe room is OK.”
 of 5 bubbles travelercw2016, 18 Feb 2017 | Read review
“Taxi price from the Ferry to the hotel is $60 pesos ($3 dollars) so dont pay more that that. confirm price with the taxi driver”
 of 5 bubbles Rick0522, 17 Feb 2017 | Read review
“ask for a villa!”
 of 5 bubbles H8904NYcatherinem, 16 Feb 2017 | Read review
“We ha a corner room with two balconies. One ocean side and one facing the bay. Best cross breeze ever!”
 of 5 bubbles D5365UOchrisl, 14 Feb 2017 | Read review
“The bigger rooms have the best views”
 of 5 bubbles deanimal7, 13 Feb 2017 | Read review
5 of 5