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Casa de los Suenos

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Casa de los Suenos
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487 Reviews from our TripAdvisor Community

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Showing 426: English reviews
phoenix
Reviewed 30 June 2015

We have stayed at Casa de los Suenos before and I have already written a review about our wonderful experience. Now that we have gone back I feel I need to write another review as it was so incredible I think everyone should experience this piece of heaven. The experience starts when you walk in the front door and can...

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1Thank mariaruttle
Houston
Reviewed 30 June 2015 via mobile

Had another incredible stay at Casa de los Suenos in mid June...liked it so much we came back 2 weeks later!! The hotel is beautiful and the new pools are amazing. I'd put their staff against any staff on the island....they definitely know what it takes to make your vacation a memorable one. So Casa de los Suenos we Thank...

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1Thank Allin_TX
Stephenville, Texas
Reviewed 30 June 2015 via mobile

I have traveled to beautiful Isla Mujeres many times now. I stayed at Casa De Los Sueños again on a trip on June. It is still my favorite place on the island. The new water park was great fun. I kept thinking I would go to town and check out hidalgo street, but I couldn't tear myself away from the...

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Thank Viva Descalzo H
Reviewed 30 June 2015 via mobile

" A plus". This is a must visit when you come to the island. Whether you stay at the beautiful hotel or are planning a day trip to the island, it's a fabulous find. Great food, terrific drinks, and first class staff!

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Thank Gemzachic
Vancouver
Reviewed 30 June 2015

What can I say other than a great place got even better... My husband and I spent another magical week in the Casa de los Suenos presidential suite (the "Prez" is pure over-the-top awesomeness, but we have had beyond amazing experiences in other rooms in the hotel as well including, but not limited to, the Jacuzzi Suite and Peace/Paz). Once...

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1Thank VancouverTheHair
Vancouver, Canada
Reviewed 30 June 2015

Was there with my wife for 10 days in early June/15. It's our 3rd or 4th time at Suenos, but the new pools with swim up bar, new deck with cabanas and all the other activities (snorkelling, rock wall, paddle boarding, kayaking, etc...) recently added are a game-changer. They also hired a new chef who has revised and upgraded the...

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1Thank Scott B
Perth, Australia
Reviewed 21 June 2015

My girlfriend Sarah and I arrived late after a long day in transit and were greeted warmly by Nahim. It was extremely quiet and everything was closed for the day, so we had no idea what to expect. Nahim kindly showed us to our room, a beach front room which appeared to be perfect, however we wouldn't know until morning....

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2Thank MJP_Travel_Guy
Elizabeth, Colorado, United States
Reviewed 23 May 2015

If you want Vegas style entertainment, Cancun crowds with noisy patrons and staff who don't know who you are, you won't find that at Casa de Los Suenos. We stayed here last week for our 14 th anniversary. First vacation in five years, and when we entered the lobby, life slowed down. The hotel is not like "big box" locations...

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1Thank Claire R
Olympia, Washington
Reviewed 19 May 2015

This review is based on our experiences in hotels and resorts in several cities in Mexico. This place REALLY wants to be upscale. It really ISN'T. -Over 100 people came through all areas of the hotel looking for free drinks, free food, just visiting, searching for the restaurant, invited to get a tour, etc. I felt no "tranquility, peace, and...

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11Thank All50andMore
Jade Z, Owner at Casa de los Suenos, responded to this review

Thank you for taking the time to share your thoughts. I apologize that we did not meet your expectations on your recent trip with us. March is often a busier time on Isla Mujeres, with a lot of people visiting the island and day tripping from Cancún. Our recently completed improvements are designed to allow our hotel guests a more...

new york city
Reviewed 16 May 2015

My husband found this dream hotel. If you are staying in Isla Mujeres, this is THE hotel where to go to relax for a couple and have a great romantic time. Let alone the outstanding location and the view the hotel has to propose over the wide open sea, the premises, the variety of amenities and the quality of the...

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2Thank delph123

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
From the moment you walk through the door, Casa de los Suenos radiates tranquility, peace and a sense of "home." Whether you’re planning a family reunion, a wedding destination in Mexico or an extraordinary relaxing vacation, Casa de los Suenos is the answer to your dreams. Breathtaking views and an inviting atmosphere are the hallmarks of this beautiful boutique hotel, as with its warm and attentive staff. Casa de los Suenos staff has the time and grace to discover and fulfill their guests' needs and wishes. The property has nine suites all with ocean view and a Presidential Suite. Spa services are available everyday. ... more   less 

Additional Information about Casa de los Suenos

Address: Carretera a Garrafon | Fracc. Turquesa lote 9 A y B, Isla Mujeres, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $243 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa de los Suenos 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Casa De Los Suenos Hotel Isla Mujeres
Hotel Style:
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Casa de los Suenos staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Serenity (Serenidad) Suite was amazing and provided great views.”
  • This is heaven
  • View from the room
hopeh885, 21 Apr 2017 | Read review
“For a great sea view ask for a room called Abundance. For a room close to the hotel pool and reception ask for a room called Moon.”
R6293EEkevins, 15 Apr 2017 | Read review
“Our room was called "Joy" and it was great. Very quiet, near the yoga studio/spa, great view.”
bls1977, 6 Apr 2017 | Read review
“There is not a bad room! We we're in abundance and our son was in joy they were both beautiful.”
  • Every morning glorious
  • Loved the room so quiet for siestas
mbr0gger, 23 Mar 2017 | Read review
“All the rooms are great, it really depends on your price point.”
KathyRome, 22 Mar 2017 | Read review
5 of 5