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Casa de los Suenos

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Casa de los Suenos
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472 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Vancouver
Reviewed 30 June 2015

What can I say other than a great place got even better... My husband and I spent another magical week in the Casa de los Suenos presidential suite (the "Prez" is pure over-the-top awesomeness, but we have had beyond amazing experiences in other rooms in the hotel as well including, but not limited to, the Jacuzzi Suite and Peace/Paz). Once...

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1Thank VancouverTheHair
Vancouver, Canada
Reviewed 30 June 2015

Was there with my wife for 10 days in early June/15. It's our 3rd or 4th time at Suenos, but the new pools with swim up bar, new deck with cabanas and all the other activities (snorkelling, rock wall, paddle boarding, kayaking, etc...) recently added are a game-changer. They also hired a new chef who has revised and upgraded the...

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1Thank Scott B
Perth, Australia
Reviewed 21 June 2015

My girlfriend Sarah and I arrived late after a long day in transit and were greeted warmly by Nahim. It was extremely quiet and everything was closed for the day, so we had no idea what to expect. Nahim kindly showed us to our room, a beach front room which appeared to be perfect, however we wouldn't know until morning....

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2Thank MJP_Travel_Guy
Elizabeth, Colorado, United States
Reviewed 23 May 2015

If you want Vegas style entertainment, Cancun crowds with noisy patrons and staff who don't know who you are, you won't find that at Casa de Los Suenos. We stayed here last week for our 14 th anniversary. First vacation in five years, and when we entered the lobby, life slowed down. The hotel is not like "big box" locations...

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1Thank Claire R
Olympia, Washington
Reviewed 19 May 2015

This review is based on our experiences in hotels and resorts in several cities in Mexico. This place REALLY wants to be upscale. It really ISN'T. -Over 100 people came through all areas of the hotel looking for free drinks, free food, just visiting, searching for the restaurant, invited to get a tour, etc. I felt no "tranquility, peace, and...

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11Thank All50andMore
Jade Z, Owner at Casa de los Suenos, responded to this review

Thank you for taking the time to share your thoughts. I apologize that we did not meet your expectations on your recent trip with us. March is often a busier time on Isla Mujeres, with a lot of people visiting the island and day tripping from Cancún. Our recently completed improvements are designed to allow our hotel guests a more...

new york city
Reviewed 16 May 2015

My husband found this dream hotel. If you are staying in Isla Mujeres, this is THE hotel where to go to relax for a couple and have a great romantic time. Let alone the outstanding location and the view the hotel has to propose over the wide open sea, the premises, the variety of amenities and the quality of the...

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2Thank delph123
Las Vegas, Nevada
Reviewed 12 May 2015

My husband and I found this place while exploring Isla Mujeres and WOW, we fell in love! We were both speechless at how stunning everything about this place was that we naturally decided to spend most of our day at this gorgeous hotel. It's simultaneously authentic and modern. The hotel has lots of character, interesting architecture and several different 'levels/elevation...

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1Thank jpack5
New York City, New York
Reviewed 12 May 2015

We recently got married at Casa de los Suenos, and it was absolute perfection. Suenos helped us to put on a first class event and a wedding so fantastic we couldn’t even have dreamed it up. Our guests have given us the most wonderful feedback on how elegant and fun their experiences were, and that is testament to the staff...

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3Thank ErikaW213
Knoxville, Tennessee
Reviewed 12 May 2015

Gorgeous property with great snorkeling and kayaking right off the pier. They are currently installing a water slide feature and terraced pools. Food was amazing. A relaxing visit in a world class, boutique setting. Will be back.

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1Thank babykitty405
Orlando, FL
Reviewed 10 May 2015 via mobile

Just returned from our wedding on Isla Mujeres. This is long, but I have so many great things to say about Casa de los Suenos. We reserved the whole hotel and I can not recommend this place highly enough. Everyone keeps raving that they had the time of their lives on Isla, and Casa de los Suenos was largely responsible....

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Thank christop00

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
From the moment you walk through the door, Casa de los Suenos radiates tranquility, peace and a sense of "home." Whether you’re planning a family reunion, a wedding destination in Mexico or an extraordinary relaxing vacation, Casa de los Suenos is the answer to your dreams. Breathtaking views and an inviting atmosphere are the hallmarks of this beautiful boutique hotel, as with its warm and attentive staff. Casa de los Suenos staff has the time and grace to discover and fulfill their guests' needs and wishes. The property has nine suites all with ocean view and a Presidential Suite. Spa services are available everyday. ... more   less 

Additional Information about Casa de los Suenos

Address: Carretera a Garrafon | Fracc. Turquesa lote 9 A y B, Isla Mujeres, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $283 - $923 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa de los Suenos 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Casa De Los Suenos Hotel Isla Mujeres
Hotel Style:
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Casa de los Suenos staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms face west toward the water. Amor is very nice with a great view”
 of 5 bubbles Craig-Lois, 16 Feb 2017 | Read review
“Upper floors have the best views”
 of 5 bubbles EdP122, 31 Jan 2017 | Read review
“Call the Hotel and they will assist in your needs -wants and choices They want you HAPPY !!!!!”
 of 5 bubbles artienrobert, 17 Oct 2016 | Read review
“Upper floor rooms with ocean view”
 of 5 bubbles RussellW927, 22 Sep 2016 | Read review
“They are all good. We got the base room where we wound down our day with the sunset and woke up each morning a gorgeous ocean view!”
 of 5 bubbles BobD1968, 19 Sep 2016 | Read review
5 of 5