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Francis Arlene Hotel

Traveller (77)
Room & Suite (19)
Pool & Beach (2)
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  • Excellent31%
  • Very good36%
  • Average14%
  • Poor9%
  • Terrible10%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Rooms
Private Balcony
Golf Course
2 Star Hotel
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Reviews (164)
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All reviewsother hotels in the areaquiet areasmall kitchenplaya nortemexican hotelbalcony doorhand towelsceiling fanrestaurants and shoppingthird floorcoffee makerthe air conditioningwonderful stayfront desk staffrefrigeratordustisland
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11 - 15 of 125 reviews
Reviewed 12 January 2017 via mobile

VERY dirty in the shower and cockroaches outside our room. We met many people that had the same experience. Dirty sheets and pillowcases. The guy that worked there were not nice when we told him This, so we didn't feel comfortable to stay here. And...More

Thank Emma G
Reviewed 26 December 2016

The Hotel major strength is the location since it is very close to avenida Hidalgo, the main restaurants and shopping street, and to Playa Norte the nicest beach in Isla. The building is nicely decorated and pleasantly substantial: balconies, some colorful stain glass panels, a...More

Thank Brunella W
Reviewed 4 December 2016

Our room was very comfortable for our stay. The location is within walking distance to the beach and the downtown area with restaurants and shopping. Very reasonable cost for great location in a quiet area.

Thank Cynthia B
Reviewed 29 November 2016

We love this traditional Mexican Hotel because of the friendly staff, impeccably clean rooms and location! We have been back again and again and will go again soon! The roooms are comfortable and all have refrigerators. It is normally a very quiet place. The central...More

1  Thank Maggie M
Reviewed 25 November 2016

We viewed this hotel and were not impressed. The rooms are small and there is no view. Not particularly close to the beach. They were showing us rooms on the third floor with no elevator. Lots of stairs. Not good for seniors.

Thank lyngodin
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Top amenities
Free High Speed Internet (WiFi)
Room amenities
Air Conditioning
Refrigerator in room
Price range
USD 54 - USD 97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
Reservation Options
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Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Also Known As
Hotel Francis Arlene
Francis Arlene Isla Mujeres
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Traveller (77)
Room & Suite (19)
Pool & Beach (2)
Dining (1)
Questions & Answers
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30 April 2017|
AnswerShow all 2 answers
Response from Cynthia B | Reviewed this property |
No I don't believe they do.
27 May 2016|
Response from EAMeyn | Reviewed this property |
Hi - I'm sorry but I am not the right person to ask - I've just reviewed the place as a guest! Please check directly with the hotel online for bookings.
Room Tips
"Guarden bien sus pertenencias ! Nos robaron 900 DOLARES DE LA VALIJA"
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"Rooms in back are my favorites. You can hear the ocean and see it from the balconies."
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"Use the air conditioning to block out the noise of late night drunks walking outside the hotel."
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"Make sure you have a balcony so you can watch the street life below."
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