We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Francis Arlene Hotel

Booking.comUSD 61*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Francis Arlene Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

153 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 117: English reviews
Start your review of Francis Arlene Hotel
 Click to rate
St Paul
Reviewed 11 March 2017

This was my first time staying here. Upon check in I was told that the room I booked wouldn't be available but they would switch me the following day. No problem. Put us in a room on the rooftop, 4th floor. Not happy about the steps, but ok for a day, right? Next morning when I asked about moving and...

Thank EZonMaria
Vancouver, Canada
Reviewed 2 March 2017 via mobile

I stayed at the Francis Arlene 2 years ago and really enjoyed my time with the staff and guests. This hotel has the family feel with lots of guests that come back year after year! A special thanks to Manuela, Jerry, Orlando, Pedro and Candy for making our stay so comfortable!

Thank 2010Olympics
Reviewed 12 January 2017 via mobile

VERY dirty in the shower and cockroaches outside our room. We met many people that had the same experience. Dirty sheets and pillowcases. The guy that worked there were not nice when we told him This, so we didn't feel comfortable to stay here. And we will never come back and can't recommend this to anybody.

Thank Emma G
Viareggio, Italy
Reviewed 26 December 2016

The Hotel major strength is the location since it is very close to avenida Hidalgo, the main restaurants and shopping street, and to Playa Norte the nicest beach in Isla. The building is nicely decorated and pleasantly substantial: balconies, some colorful stain glass panels, a nice courtyard, and a warm lobby with armchairs which belong to "Alice in Wonderland". The...

Thank Brunella W
Reviewed 4 December 2016

Our room was very comfortable for our stay. The location is within walking distance to the beach and the downtown area with restaurants and shopping. Very reasonable cost for great location in a quiet area.

Thank Cynthia B
Reviewed 29 November 2016

We love this traditional Mexican Hotel because of the friendly staff, impeccably clean rooms and location! We have been back again and again and will go again soon! The roooms are comfortable and all have refrigerators. It is normally a very quiet place. The central location and proximity to the beach make it perfect for getting to the amazing restaurants...

1Thank Maggie M
Moncton, Canada
Reviewed 25 November 2016

We viewed this hotel and were not impressed. The rooms are small and there is no view. Not particularly close to the beach. They were showing us rooms on the third floor with no elevator. Lots of stairs. Not good for seniors.

Thank lyngodin
Frisco, Texas
Reviewed 29 August 2016

This family owned hotel is clean, safe, and a great value... Top that off with a wonderful and accommodating staff (Rolondo one of the managers was especially helpful as well as the owners (a caring family that is on site often to ensure your stay is pleasant) and you've found a great place to stay in Isla Mujeres. The hotel...

Thank Salsa_DaveJ
Cancun, Mexico
Reviewed 23 July 2016 via mobile

Just to pass the night. That's it. Bed is good enough, there is A/C. We suggest you bring your own amenities, even soap, shampoo or anything else you think you will find in a hotel room, but don't. Is nearby to the north beach, restaurants or anything you might need.

1Thank Trip_Sommelier
Utila, Honduras
Reviewed 28 June 2016

We received a non-smoking room with three double beds, a tv, and a bathroom with a shower stall. A/C was very appreciated! Also had ceiling fan and a small refrigerator. Everything clean and was really nice for the cost. We paid approximately $50 USD/night. Walking distance to shops, restaurants, etc. Unsecured parking for golfcart next to hotel. We had no...

Thank mexicoajijic

76 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (76)
Hotel & Grounds (14)
Pool/Beach Area (2)
Bathroom (2)
Room/Suite (14)
View from Room (2)
Dining (1)
Other (41)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Isla Mujeres hotels
0.2 km away
Hotel Isleno
Hotel Isleno
#16 of 38 in Isla Mujeres
110 reviews
0.2 km away
Hotel Plaza Almendros
Hotel Plaza Almendros
#19 of 38 in Isla Mujeres
237 reviews
0.1 km away
Hotel Bucaneros
Hotel Bucaneros
#9 of 38 in Isla Mujeres
342 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Hotel D'Gomar
Hotel D'Gomar
#33 of 38 in Isla Mujeres
121 reviews
0.0 km away
Hotel Xbulu-Ha
Hotel Xbulu-Ha
#17 of 38 in Isla Mujeres
215 reviews
0.5 km away
Cabanas Maria Del Mar
Cabanas Maria Del Mar
#21 of 38 in Isla Mujeres
693 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Francis Arlene Hotel

Address: Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $76 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Francis Arlene Hotel 2*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Expedia, Travelocity, Hotwire, Hotels.com and HRS so you can book your Francis Arlene Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Francis Arlene
Francis Arlene Isla Mujeres
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Francis Arlene Hotel staff and other travellers.
7 questions
Ask a question
Loveland, Colorado
25 days ago
annandale, mn.
Garrison, Minnesota
over a year ago

See all questions (7)

Questions? Get answers from Francis Arlene Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have a balcony so you can watch the street life below.”
maggiem144, 28 Nov 2016 | Read review
“Top floor king suites when traveling as a couple & room 4 (2nd floor - two double beds) when traveling with our daughter.”
Salsa_DaveJ, 28 Aug 2016 | Read review
“king rooms have the best beds. upper rooms have better breeze.”
spongejohnshortpan, 24 May 2016 | Read review
“The bottom floor is best for us, no elevators. But those rooms are all looking out at the gardens.”
roxannee647, 21 Apr 2016 | Read review
“Check room condition, plumbing, etc. before paying at check-in.”
Elobo2013, 5 Mar 2016 | Read review
5 of 5
USD 61* /night
View Deal
PricelineUSD 61
Orbitz.comUSD 61
Hotwire.comUSD 61
View all 8 deals
Prices are for 1 room, 2 adults
Change dates