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Zoetry Villa Rolandi Isla Mujeres Cancun

Fracc. Laguna Mar, SM7, MZ75, L15/16 Carretera Sac-Bajo, Isla Mujeres 77400 Mexico
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Traveller (2107)
360
Panoramas (40)
Pool & Beach (421)
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About

#11 of 48 hotels in Isla Mujeres
Location
Cleanliness
Service
Value
Travellers' Choice
Stunningly located in the southern zone of the exclusive island of Isla Mujeres, Zoëtry Villa Rolandi Isla Mujeres Cancun is an intimate beachfront, 35-room resort that is in perfect harmony with the environment and Caribbean beach. This modern Mexican-Mediterranean style resort features Tikul stone floors and Tikal and marble mats as well as all of the benefits of Endless Privileges® that includes oceanfront suites with breathtaking views, gourmet dining, access to a private dock, 24-hour concierge service and more. The resort’s private yacht will take you across the turquoise waters to and from the dock and mainland Cancun, only 25 minutes away. Guests can also enjoy the Sip, Savor & See Dining Experience, which allows them to enjoy gourmet dinner, top-shelf spirits and live nighttime entertainment at a nearby Zoëtry Wellness & Spa Resort or a Secrets, Dreams, Now, Reflect and Sunscape Resort & Spa. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Spa
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Special diet menus
Snorkelling
Fishing
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Quiet
Great View
Languages Spoken
English, Spanish

Location

Fracc. Laguna Mar, SM7, MZ75, L15/16 Carretera Sac-Bajo, Isla Mujeres 77400 Mexico
Name/address in local language
Zoetry Villa Rolandi Isla Mujeres Cancun
2,251Reviews331Q+A100Room tips

Reviews
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Traveller rating
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Fabiana P wrote a review Yesterday
3 contributions
Not a 5 -star (needs some improvements) BUT it is a lovely resort and we had a great stay here. Staff is polite and friendly, our room very clean and food delicious. There is also a great view of the sunset from the rooms terrace. The complimentary catamaran pick-up and drop off service is definitely a plus. I would recommend it!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mathel C wrote a review Yesterday
Boise, Idaho7 contributions
We visited this hotel at the suggestion of a friend and we were very pleasantly surprised. Although the hotel is older and somewhat dated in decor, they will be undergoing extending remodeling in the next few months. The staff are fantastic and the food is superb.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Doug C wrote a review 15 Mar
Minneapolis, Minnesota3 contributions2 helpful votes
It truly is a home away from home. From the food, to the personal touches from each and every staff member made us feel as though we truly we're family. We will continue to go back every chance we get. They are working on updating the resort, which will be very exciting to see. This place truly has become our extended family and our "home away from home."
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Earl D wrote a review 11 Mar
6 contributions3 helpful votes
We just got back from a week at Villa Rolandi. The place is great and the food is top notch. Saulo in the restaurant took great care of us the whole time. Pool beverage service can be a little slow when there is only one person serving but Jabarr was the best. We had a massage sold to us by Leo and he is definitely a great sales person. Lobby bartender said they were closing in a couple of months for remodel and may be closer for 6 months to a year. Highly recommend!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Leonardo Alcantar, Otro at Zoetry Villa Rolandi Isla Mujeres Cancun
Responded 1 week ago
Dear 489earld Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Zoëtry Villa Rolandi Isla Mujeres. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to having the pleasure of having you back home in the near future. Best regards, Leonardo Alcantar Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patricia E wrote a review 9 Mar
2 contributions1 helpful vote
Best Food! Restaurant staff was amazing and the beach was breathtaking. Every single dinner and drink was made to perfection, not your typical resort food. Place was nice and quiet, very peaceful and just perfect for tired parents needing time away
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Leonardo Alcantar, Otro at Zoetry Villa Rolandi Isla Mujeres Cancun
Responded 1 week ago
Dear Patricia E Thank you very much for visiting us at Zoëtry Villa Rolandi Isla Mujeres and for taking the time to share your kind review with our TripAdvisor community. We strive to provide our guests with an extraordinary and memorable experience; therefore, I am glad to know you had a great culinary experience at our restaurants, and that the staff provided you with outstanding service and were always attentive to your needs. Once again, we thank you for taking the time to share such a wonderful review of your experience with us. We look forward to have the pleasure of hosting you back in the near future. Best regards, Leonardo Alcantar Social Media
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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grog wrote a review 5 Mar
Saratoga Springs, New York3 contributions1 helpful vote
Our 9th time staying at Villa Rolandi over 13 years. Never has disappointed. Food and service are superb. Always clean. Many long term employees remember you from year to year. Small number of units create a personal vibe that is getting harder to find anywhere. That being said I hope the scheduled remodel keeps the feel without pricing us up and out.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Leonardo Alcantar, Otro at Zoetry Villa Rolandi Isla Mujeres Cancun
Responded 1 week ago
Dear Navigator14894596761 We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Zoëtry Villa Rolandi Isla Mujeres. We are overjoyed to read that you’ve enjoyed your new stay, especially our food and service that we have always provided you through all this years. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guests. We thank you on behalf of our team and Management. We sincerely hope we can have the honor of being your hosts in the not too distant future. Best regards, Leonardo Alcantar Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bluemoonasm62 wrote a review 4 Mar
Nantwich, United Kingdom1 contribution1 helpful vote
Great little hotel with fantastic staff and superb food. Upgrading all hotel this year which will make it even better. The island is great and a world away from The Cancun Hotel strip....we will definitely go back
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Leonardo Alcantar, Otro at Zoetry Villa Rolandi Isla Mujeres Cancun
Responded 1 week ago
Dear Bluemoonasm62 Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Zoëtry Villa Rolandi Isla Mujeres. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to having the pleasure of having you back home in the near future. Best regards, Leonardo Alcantar Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brad P wrote a review 3 Mar
United States24 contributions15 helpful votes
We celebrated our 20th anny and picked this resort for the quietness and small size. Only 35 rooms and high service levels . Unfortunately, they were modeling one "test" room for the remodel so we had three days of jackhammering. I made several complaints and Ivan, the manager, eventually gave us a coupon for a free stay after the remodel. They are closing May 1 and reopening early 2025. It seems Hyatt is not afraid to throw some money at the place as it definitely needs it. look forward to coming back in 25
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Leonardo Alcantar, Otro at Zoetry Villa Rolandi Isla Mujeres Cancun
Responded 1 week ago
Dear Brad P Thank you for choosing the hospitality of Zoëtry Villa Rolandi Isla Mujeres, and for taking the time to write a review about your recent experience. We are delighted to hear that we met your expectations and you had an enjoyable stay. At Zoëtry Villa Rolandi Isla Mujeres service is our passion and our guests’ comfort is our priority; therefore, we are glad to know that the staff provided you with outstanding service they were always helpful and friendly and they made you feel important and special. We also want to convey that, at present, we do not have a confirmed date for the closure of our hotel. Rest assured that as soon as new information becomes available, we will promptly share it with all our guests. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Best regards, Leonardo Alcantar Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sames1216 wrote a review Feb 2024
Saint Louis, Missouri2 contributions14 helpful votes
The food and staff are top shelf. They were always there for cocktail or food around the pool or even at the beach. The hotel itself was nice but so dated. Would not go back until they go through their renovation which is slated for 2024 sometime, I'm told.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Leonardo Alcantar, Otro at Zoetry Villa Rolandi Isla Mujeres Cancun
Responded 2 weeks ago
Dear Sames1216 It is a pleasure to read such a detailed review of your visit to Zoëtry Villa Rolandi Isla Mujeres. We sincerely appreciate the time invested in writing this review. We strive to provide our guests with an extraordinary and memorable experience; therefore, I am glad to know you had a great culinary experience and that the staff provided you with outstanding service and were always attentive to your needs. We truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Please do not hesitate to contact us personally prior your arrival, we will be happy to assist you. Best regards, Leonardo Alcantar Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike B wrote a review Feb 2024
Greenwood, Indiana2 contributions
I would recommend staying elsewhere and getting a way cheaper hotel and go find good and drinks exploring the island on the golf carts. Golf carts are a must!! But if you wanna relax and be private and quiet .. it may be for you. They are updating in june 2024 and it’s much needed. DRINKS were terrible!! Food was pretty good only 2 restaurants.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Leonardo Alcantar, Otro at Zoetry Villa Rolandi Isla Mujeres Cancun
Responded 2 weeks ago
Dear mikebJ7307XB We would like to express our sincere appreciation for choosing us as a host for your most recent vacation experience, and for taking the time to share your comments with us. We regret to know that our service had not met your expectations. All aspects you have raised to our attention are under review We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Best regards, Leonardo Alcantar Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$859 - AU$1,580 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rolandi hotel isla mujeres, villa rolandi, rolandi isla mujeres
FORMERLY KNOWN AS
Hotel Villa Rolandi
LOCATION
MexicoYucatan PeninsulaQuintana RooIsla Mujeres
NUMBER OF ROOMS
35
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ZOETRY VILLA ROLANDI ISLA MUJERES CANCUN: 2024 Prices & Reviews (Mexico) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Zoetry Villa Rolandi Isla Mujeres Cancun
Which popular attractions are close to Zoetry Villa Rolandi Isla Mujeres Cancun?
Nearby attractions include Capilla de Guadalupe (0.9 km), Paradise Luxury Yachts (0.6 km), and Isla Brewing Company (0.8 km).
What are some of the property amenities at Zoetry Villa Rolandi Isla Mujeres Cancun?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Zoetry Villa Rolandi Isla Mujeres Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zoetry Villa Rolandi Isla Mujeres Cancun?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Zoetry Villa Rolandi Isla Mujeres Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Zoetry Villa Rolandi Isla Mujeres Cancun?
Conveniently located restaurants include Mango Cafe Isla, Lolo Lorena, and Rosa Sirena's Restaurant.
Are there opportunities to exercise at Zoetry Villa Rolandi Isla Mujeres Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Zoetry Villa Rolandi Isla Mujeres Cancun located near the city centre?
Yes, it is 0.9 km away from the centre of Isla Mujeres.
Are any cleaning services offered at Zoetry Villa Rolandi Isla Mujeres Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Zoetry Villa Rolandi Isla Mujeres Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Zoetry Villa Rolandi Isla Mujeres Cancun?
Many travellers enjoy visiting Hacienda Mundaca (2.1 km).