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Na Balam Beach Hotel

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Na Balam Beach Hotel
Na Balam Beach Hotel
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816 Reviews from our TripAdvisor Community

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Showing 621: English reviews
Eugene, Oregon
Reviewed 20 June 2013

I had heard some negative reviews on this place and must say I found them to be totally unfounded. The staff was very nice and hard working.Not a day went by that I didn't see 2 or 3 workers cleaning or doing maintenance.The rooms were big and in good repair. We were given fresh towels and 2 bottles of water...

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Thank Shambree
Eugene, Oregon, United States
Reviewed 14 June 2013

The staff was great and very helpful. The beach was very clean and gorgeous. Our thatched roof hotel room leaked from the down pour that first night, but they were very quick to switch our room and even upgraded us. There is no tv or wifi in the rooms but there is so much to do in Isla Mujeres that...

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Thank pinkmeep
Washington DC, District of Columbia
Reviewed 12 June 2013

My boyfriend and I stayed for a week at Na Balam at the end of May, 2013. It was the best beach we've been to yet! There isn't a nicer part of the beach to stay on anywhere on the island. The rooms were simple, no wifi or tv, but it was exactly what we wanted to get away from...

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Thank mjdiemer
New York City, New York
Reviewed 11 June 2013

We got this holiday on a groupon and I was a bit nervous before going, because I read some negative reviews on here. I have to say, despite the fact that we visited during three very rainy days, my boyfriend and I had an amazing time at this resort. Service: It seems that they've really worked hard on their customer...

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1Thank Ariana Annie S
Tel Aviv, Israel
Reviewed 27 May 2013 via mobile

Stayed here with my wife for our honeymoon, The + - best location in playa Norte ! -amazing beach -friendly staff The - - no facilities in the room ( no tv for example if it's important for you) - room are ok but for that price should be better, the beach front plunge pool suite for example is a...

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Thank Henri E
Harlingen, Texas
Reviewed 26 May 2013

We spend ten days at Na Balam for the second time, and we sure shall return again. This hotel constitutes a refreshing deviation from the standard upscale hotel architectural landscape. When enjoying the crystal clear waters, all you see from the hotel is its palapa-roofed open-air restaurant/bar area appropriately termed Zazil Ha (for clear water in Mayan) and coconut palm...

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Thank Andreas H
Evergreen, Colorado
Reviewed 13 May 2013

This has been our favorite place to stay on Isla Mujeres for the past 20 or more years. While other reviews identify the accommodations well, I'd like to draw attention to their restaurant. The food is quite good -- freshly prepared, made to order and attractively presented. Several times they accommodated me by adapting menu items to better suit my...

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2Thank Upbeatlady
Tel Aviv, Israel
Reviewed 13 May 2013

my partnet and i went on an 8 days vacation at Isla Mujeres without knowing where we would stay. at our first night we came across Na Balam hotel. Israel, the desk manager gave us a really good deal on on of the beach rooms. the location is excellent, located on the northen beach part of the island. the services...

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1Thank avivbertele
Higginsville, Missouri
Reviewed 13 May 2013

Beautiful resort, large comfortable room, steps from the beach. Nice garden pool, but pick room 11 or 12' so close to restaurant and beach. Staff terrific, gave us ice for day trips, taught us mixology. Island was so cozy, many dining choices, great snorkeling and fishing. Water was so clear and beautiful.

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1Thank Diana C
Chicago, Illinois
Reviewed 8 May 2013

Isla Mujeres is a small island off the coast of Cancun. Unlike the resort-laden, tourisy hotel zone of Cancun, Isla Mujeres is quieter, quainter, and more laid back. We stayed at Na Balam, a small hotel comprised of thatch-roofed casitas, right on the beach at the very northern tip of the island. The sand is powder white and wraps around...

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Thank mkawrobertson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oceanvs
Oceanvs
Cuisines: Caribbean, Seafood, International, Argentinian, Mexican, Mediterranean, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $122 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#5 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Na Balam Beach Hotel staff and other travellers.
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Questions? Get answers from Na Balam Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The larger rooms with a balcony on the beach side are a better experience.”
 of 5 bubbles Pinky Parker, 13 Mar 2017 | Read review
“We stayed in the older part of the hotel. A bit further from the beach but pool, hot tub & yoga room on this side.”
  • Our room with thatched roof.
  • Our room's private porch.
 of 5 bubbles tedw_12, 27 Feb 2017 | Read review
“There are rooms that are beachfront, and rooms across the street poolside. We prefer poolside because it is more quiet and spacious.”
 of 5 bubbles MomtheOrganizer, 21 Feb 2017 | Read review
“Definitely recommend a room on the ocean side of the resort.”
 of 5 bubbles LeelalanuGal, 8 Feb 2017 | Read review
“ground floor rooms..”
 of 5 bubbles iamvioletflamelove, 1 Feb 2017 | Read review
5 of 5