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Na Balam Beach Hotel

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Na Balam Beach Hotel
Na Balam Beach Hotel
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826 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Chicago, Illinois
Reviewed 14 March 2017

This is probably one of the best hotels on the island. It is not far from the ferry terminal, though if you have luggage, you will want to take a taxi. The rooms are spread on both sides of the street. The “poolside” rooms have no view of the ocean. Many of the seaside rooms have a ocean/beach view, though...

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Thank Esther P
Westhampton Beach, New York
Reviewed 10 March 2017 via mobile

This place was just beautiful. The hotel is clean and nice and right on the beach! The staff was warm, helpful and did as promised. This is not a luxury resort but the location to the beach and their restaurant make it the place to stay. I will say the beds and pillows could be updated but the housekeeping was...

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Thank antsmant
Boston, Massachusetts
Reviewed 9 March 2017

Stayed here for a week in March on a yoga retreat. Room was simple, clean and adequate for the length of time spent in it. Stayed in the older part( by the pool)which was quiet. Staff were absolutely delightful, helping wherever needed. Breakfast was good and served with a smile...which started each day on a positive note.

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Thank Jayne G
Port Townsend, Washington
Reviewed 9 March 2017

We used to love this place. Slowly they have built all around it so it feels smothered. This year, two new beachfront bars totally ruined what little view was left. Our room was across the street. That was all that was left. But it was a dark cave in the day and a VERY bright light shown directly into the...

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1Thank Helen R
Reviewed 8 March 2017

The hotel is beautiful. Na Balam - house of the jaguar - was clean and the staff was very friendly. The rooms were clean and simple. The location is relaxing and enjoyable with the beach being a mere two-second walk from the rooms. The yoga studio is beautiful and the pool was good for days when I wanted to stay...

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Thank Maddie C
Charlotte, North Carolina
Reviewed 6 March 2017

Very basic rooms, but the beach is great. Front desk staff is very nice and deserve five stars. Continental breakfast was average at best. Not much in the rooms but beds. Our room had a thatch roof, and a couple of flying bugs as a result. Yoga themed.

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Thank Rob M
Reviewed 5 March 2017 via mobile

We have stayed at Nabalam before and what has attracted us is the beautiful water and sand with less crowds and noise than at the other hotels on North Beach. Unfortunately, things have changed at Nabalam. They have allowed a small restaurant to build there that plays loud music aimed at the beach plus the hotel has put speakers on...

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Thank Tee P
Boulder, Colorado, United States
Reviewed 28 February 2017

The time spent there was enjoyable and relaxing from beginning to end. We highly recommend purchasing the transportation package from the airport. For $80 (round trip) they pick you up at the airport, get you on the ferry to the island and then get to you to the hotel from the ferry. The room was large, clean and simply decorated....

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Thank Ted W
Reviewed 27 February 2017 via mobile

Can't say enough about this place. We were upgraded to a master suite without asking, comfy beds, steps away from breathtaking north beach. Breakfast included was very good and drinks are strong. Never had problems getting beach beds, and staff very friendly. Already planning our next trip.

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2Thank crabbyhusband1216
Flat Rock, NC
Reviewed 26 February 2017

We had many concerns upon arrival about the condition of our room. Most were fixed. We requested to be moved, and were offered another room, but most of our issues were with the design and the lack of amenities that both rooms suffered so we did not move. The hotel and restaurant have big potential because of its great beach...

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Helpful?
Thank Jack G

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oceanvs
Oceanvs
Cuisines: Caribbean, Seafood, International, Argentinian, Mexican, Mediterranean, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $126 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#5 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Na Balam Beach Hotel staff and other travellers.
19 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front, although the view of the ocean is very limited due to construction”
Judyenewengland, 4 Apr 2017 | Read review
“The larger rooms with a balcony on the beach side are a better experience.”
Pinky Parker, 13 Mar 2017 | Read review
“We stayed in the older part of the hotel. A bit further from the beach but pool, hot tub & yoga room on this side.”
  • Our room with thatched roof.
  • Our room's private porch.
tedw_12, 27 Feb 2017 | Read review
“There are rooms that are beachfront, and rooms across the street poolside. We prefer poolside because it is more quiet and spacious.”
MomtheOrganizer, 21 Feb 2017 | Read review
“Definitely recommend a room on the ocean side of the resort.”
LeelalanuGal, 8 Feb 2017 | Read review
5 of 5