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Hotel Xbulu-Ha

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Hotel Xbulu-Ha
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195 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Montreal
Reviewed 25 November 2014

First of all, this place was under construction in November 2014, so be warned that you will not sleep after 6AM; workers were chatting loudly around our window, making sure we couldn't get those few precious hours of sleep in the morning. This only highlights the main problem of Xbulu Ha: it's noisy and we always had the impression we...

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Helpful?
2Thank Radaghast
hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review

I apologize for the noise. It is true that the hotel has been remodeling since September 2014. We closed the hotel for one month to make the main work. The workers never ever have started working at 6:00 AM. When we need to make noise, we wait until noon or when all the guests have left early from the hotel....

Reviewed 15 November 2014

This is the perfect place to lay your head after a long day exploring Isla Mujeres. Juan Carlos and the rest of the staff are very accommodating. The rooms are small, but very clean. We've stayed at other properties on the island, but feel this gem met all of needs at a very good price. We will definitely stay here...

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1Thank LisaMcClure
Darmstadt, Germany
Reviewed 9 October 2014

Trying to support the local economy (difficult to do it in the Mayan Riviera) we booked a junior suite at this hotel for 4 nights. Had I known that they were kitchen utensils downstairs available to the guests, I'd have book just a room. We took a peak and they are also very spacious. Our room included a kitchenette which...

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2Thank Imaltzin
Keller, Texas
Reviewed 6 September 2014 via mobile

We stayed 6 nights on the 2nd floor, rooms 1,2 &3! We had no complaints. Rooms were small but clean. Wifi worked fine. Juan Carlos was as helpful as could be. You could see the Caribbean from 1 and hotel was close enough to walk anywhere in centro!!

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1Thank Almostbrady
Los Angeles, California
Reviewed 22 August 2014

stayed here with my husband a couple years ago and it was a lovely experience. the hotel was clean and well maintained. the staff was very friendly & accommodating. the island itself is small so everything in the heart of the city is within walking distance. the hotel was a few blocks away from the beach...make sure to borrow beach...

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2Thank gorillagirl
Kuala Lumpur, Malaysia
Reviewed 17 August 2014

Very noisy by the talking (or should I say, shouting, of the people who run it and their families). No consideration whatsoever for people who might want to sleep in. Our room on the ground floor was rather gloomy and crummy, right next to an office that has nothing to do with the hostel..weird...The reception staff is friendly and helpful...

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2Thank GlobeSupernova
hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review

I am sorry for your experience. Xbulu-Ha hotel is a familiar hotel and I can not deny accommodation to family guest. On July the hotel was almost full and of course, more persons walk on any of the corridor, not matter what floor. About the room features, I respect your opinion. Thanks

Regina, Canada
Reviewed 25 July 2014

We have been staying at Xbulu-Ha Hotel for the last five years. From the first day of our first stay this place has felt like home away from home. Gabriel the owner manager has provided the best service we have ever had at any hotel. He goes well out of his way to ensure that his guests are comfortable. Gabriel's...

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6Thank Kim M
Windsor, Canada
Reviewed 19 July 2014

I have found this to be a very friendly and reliable place to stay. Whenever I return to the Island I make it a point to stay here. It is a low to moderately priced Hotel with very friendly staff who try hard to satisfy any reasonable demand. The owner of the business, Gabriel, is a true gentleman who deals...

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3Thank 581SteveP55
Green Cove Springs, Florida
Reviewed 16 July 2014

We are avid scuba divers so we tend to put our money into the diving and go with budget lodgings. That said, budget-priced Hotel Xbulu-Ha is a cut or two above the usual BDA (basic diver accommodations). It is safe and conveniently located right around the corner from two of the islands' best dive operators. The rooms are clean, simply...

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3Thank Kristi D
Taos Ski Valley, New Mexico
Reviewed 15 July 2014

Avoid this place like the plague. I stayed there one night. My seatic nerve gave out, I tripped and started bleeding. I needed to go to the Hospital . When I returned My luggage was locked up until I paid $ 120 for blood on their motel sheets. I had a Docters notice of a concussion. This place is a...

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4Thank 691Saska
hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review

It is a shame that this guest think this about the hotel, my staff and me. But that person forgot telling this: - She drank some drug with a bottle of alcohol (Vodka). - My employee found her on the floor and laid her down on the bed. - I called Red Cross because she was in very bad conditions....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Hotel Xbulu-Ha is like your second home in your vacation. The staff is always ready to help you in what you need. The hotel is located in Isla Mujeres downtown. Both the ferry and north beach are no more than 5 min walking from the hotel. Also in two blocks you are in Hidalgo street where the restaurants and bars are. So you are close to have fun, but far to do not be disturbed with the noise. Hotel Xbulu-Ha has WiFi, beach towels and chair for the beach as complimentary service. ... more   less 

Additional Information about Hotel Xbulu-Ha

Address: Calle Vicente Guerrero # 4 | Col. Centro, Isla Mujeres 77440, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $59 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Xbulu-Ha 2*
Number of rooms: 11
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Hotel Style:
#3 Best Value Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Xbulu-Ha staff and other travellers.
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Questions? Get answers from Hotel Xbulu-Ha staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor was quiet.”
 of 5 bubbles csw68, 15 Aug 2016 | Read review
“Hotel is a somewhat run-down area, but a lot of Isla Mujeres is like that so don't be too worried.”
 of 5 bubbles patricky841, 11 Jul 2016 | Read review
“The junior suite is quite a bit roomier even if you don't use the kitchen”
 of 5 bubbles fortwaynejerry, 6 Mar 2016 | Read review
“Junior Suite 7D!”
 of 5 bubbles BethB639, 26 Feb 2016 | Read review
“Get as far away from reception as possible.”
 of 5 bubbles TravelAddict1017, 16 Jan 2016 | Read review
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