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Privilege Aluxes

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Traveller (4207)
Room & Suite (1088)
Pool & Beach (933)
Overview
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“satay”(544 reviews)
“del mar”(414 reviews)
“platinum suite”(119 reviews)
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,166)
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2,889 results
Traveller rating
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1,741
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All reviewssataydel marplatinum suitepool barthai restaurantsuperior roombeach restaurantall inclusive packagebreakfast buffetgolf cartbeach clubjacuzzi on the balconyall inclusive planliving roomchicken wingsocean viewbeach service
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1,221 - 1,225 of 2,889 reviews
Reviewed 10 December 2014

Friendly staff & great service, set on a beautiful swimmable beach with white powdery sand. Different from other all inclusive resorts in a good way. We didn't miss the entertainment staff & loud pool music. There is none of this here. This is a great...More

1  Thank winterbegone
Response from Privilege A, Social Media at Privilege AluxesResponded 11 December 2014

We very much appreciate your comments regarding your stay at Privilege Aluxes. It is a pleasure to receive your comments about this positive experience with us. Privilege constantly strives to improve the level of service we provide to each of our guests and the best...More

Reviewed 8 December 2014

This hotel does most things very well - it's got a lovely pool, a beautiful beach, nice rooms and good breakfasts. However, for two days (half) of our stay the wifi was utterly broken and the staff were unable to give any indication of when...More

2  Thank James1983London
Response from Privilege A, Social Media at Privilege AluxesResponded 9 December 2014

Thank you for taking the time to post your comments on TripAdvisor, since your opinion is of great help to us in our efforts to improve and achieve our main objective, which is the full satisfaction of our customers. We are glad that overall you...More

Reviewed 7 December 2014

We stayed in November for our 10th anniversary and to try this resort out for a possible destination wedding for our daughter. Resort staff were very professional, beach is beautiful and food good, pool was a bit cold so we just hung at the beach....More

Thank Seely2014
Response from Privilege A, Social Media at Privilege AluxesResponded 9 December 2014

We greatly appreciate your review, our guests experiences are the greatest and most important part of our business. We believe in memorable stays and that includes the experience our customers have with us, an excellent customer service is at the core of what we do....More

Reviewed 5 December 2014

Just got back Wednesday, December 3rd from this amazingly beautiful island and resort! Privledges Aluxes is all about making your vacation a relaxing one! The staff are professional and are all about service from Maria our housekeeper to the waitstaff at the beach cafe and...More

2  Thank Rose M
Response from Privilege A, Social Media at Privilege AluxesResponded 9 December 2014

We appreciate the time you invested in to let us know your valuable comments as the work being done daily at Hotel Privilege Aluxes is in order to add satisfied customers. We are pleased to know that you enjoyed your stay with us, we will...More

Reviewed 4 December 2014

This all-inclusive was much more than I expected…the food was high quality and the grounds were beautiful. The rooms very spacious and the price was right. All employees were extremely courteous and friendly. The beach was perfect, with white power sand. A great location, would...More

5  Thank kris09ny_9
Response from Privilege A, Social Media at Privilege AluxesResponded 9 December 2014

Thank you for taking the time to provide us with your feedback. We are glad we were able to satisfy all your expectations regarding the room, grounds, food & drinks, location and especially our staff as that is our key element. We look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Breakfast included
Beachfront
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 186 - USD 401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Isla Mujeres
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
USD 186 - USD 401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Isla Mujeres
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (4207)
Room & Suite (1088)
Pool & Beach (933)
Dining (480)
Amenities (50)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
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moonlite65
17 April 2018|
AnswerShow all 2 answers
Response from MIHorseman | Reviewed this property |
You cannot "reserve" a specific room or location in advance. This is true for most resorts. You can request a specific location by sending them an email, but there is no guarantee. The hotel makes room assignments prior... More
0
Votes
Brenna M
9 April 2018|
AnswerShow all 6 answers
Response from jmasklein | Reviewed this property |
Just cost of stay unless you do extras like Spa
1
Vote
jeaniej1
30 March 2018|
AnswerShow all 4 answers
Response from MIHorseman | Reviewed this property |
The restaurant at the Beach Club has a variety of seafood for both lunch and dinner: fish fillette, shrimp, squid, grouper, shrimp and fish ceviche, etc. The buffet at Sabor has an "Isla Mujeres Night" that has a variety... More
1
Vote
Room Tips
"The upgrade for the private hot tub on the balcony with a beach view was well worth it"
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"all rooms are nice but pool view bit better"
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"Don't book if in a group at different hotels."
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"Get the superior or better. all rooms have a good view of something."
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