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27/08/2017 28/08/2017
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    Privilege Aluxes

    Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
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    27/08/2017 28/08/2017
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    USD 228*
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    Traveller (3971)
    Room & Suite (943)
    Pool & Beach (800)
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    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “cafe del mar” (332 reviews)
    “satay” (516 reviews)
    “pool bar” (273 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Privilege Aluxes
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    Ixchel Beach Hotel
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    #5 of 37 hotels in Isla Mujeres
     
    Nautibeach Condos
    723 reviews
    #1 of 37 hotels in Isla Mujeres
     
    Hotel Bahia Chac Chi
    408 reviews
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    Hotel Secreto
    353 reviews
    #9 of 37 hotels in Isla Mujeres
     
    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,927)
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    There are newer reviews for Privilege Aluxes
    See the most recent reviews

    1,121 - 1,125 of 2,672 reviews

    Reviewed 26 August 2014

    The hotel looks beautiful, but the furniture is uncomfortable. No pictures on the walls . No mirrors except in the bathroom, and 1 in a dark hallway. Great breakfast buffet. 1st night we arrived, and ordered, no beef no chicken and ended up with shrimp...More

    3  Thank Shirljob
    Response from Privilege A, Social Media at Privilege AluxesResponded 28 August 2014

    We want to thank you for taking part of your time, sharing your personal experience at our hotel. Your comments regarding your first dinner with us do not go unnoticed and they have been addressed to the department in charge to avoid this unusual situations...More

    Reviewed 26 August 2014

    My husband and I stayed at PA from August 5 to 13. We spent the entire stay with no luggage thanks to United Airlines which kept our bag the entire trip in Montreal Canada. I want to say a special thank you to Jesus at...More

    5  Thank hdionne
    Response from Privilege A, Social Media at Privilege AluxesResponded 28 August 2014

    Thank you for posting a great review for us, we really value your feedback, it help us to motivate our effort and to give us new opportunities to keep working to improve. We are delighted to see you mention our great customer service, we will...More

    Reviewed 25 August 2014

    This Hotel has met and exceeded every expectation I have had on two separate occasions. The front desk Staff, Ceclia and Ofelia, provided us SUPERIOR service. The beach is incredible and with Luis, Sergio, Raoul, Alberto (manager), as staff, this is my destination for years...More

    3  Thank Nicki D
    Response from Privilege A, Social Media at Privilege AluxesResponded 26 August 2014

    Thank you very much for your preference. Exceeding customer expectations is how we define success. Get good opinions about our services, facilities and care provided during your stay is the best prize we can receive. It is a real pleasure to receive your congratulations, we...More

    Reviewed 23 August 2014

    We found this island 3 years ago and this amazing hotel it's just out of this world we always go back I'm meeting my daughter there in a couple of weeks as she lives in America with my granddaughter can't wait you cry when you...More

    1  Thank Derek Y
    Response from Privilege A, Social Media at Privilege AluxesResponded 26 August 2014

    It is always a pleasure to receive positive feedback. Our loyal customers opinion is such a great assistance for us in our continuing effort of improvement. We look forward to welcoming you back to try our utmost to make of your experience with us another...More

    Reviewed 22 August 2014

    We had the most fantastic time ever on Isla Mujeres...so much in fact that we are looking for ways to come back often if not to just live there and retire. I have nothing bad to say about any of it..the service was magnificent the...More

    2  Thank Yvonne K
    Response from Privilege A, Social Media at Privilege AluxesResponded 26 August 2014

    Thank you for taking the time to provide your feedback regarding Privilege Aluxes. It is a pleasure to read that you had the " most fantastic time ever on Isla Mujeres" The whole team is looking forward to a new opportunity to welcome you to...More

    Ixchel Beach Hotel
    1,355 reviews
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    723 reviews
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    Hotel Bahia Chac Chi
    408 reviews
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    Hotel Secreto
    353 reviews
    #9 of 37 hotels in Isla Mujeres
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Spa
    • Breakfast included
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 182 - USD 418 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Isla Mujeres
    • #2 Spa Hotel in Isla Mujeres
    • #3 Luxury Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Orbitz, TravelUp, Priceline, Agoda, Hotwire, Cancelon, HotelsClick, Cheap Tickets, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Privilege Aluxes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Privilege Aluxes Isla Mujeres ,
    • Privilege Aluxes Hotel Isla Mujeres
    Add Photo Photos
    Traveller (3971)
    Room & Suite (943)
    Pool & Beach (800)
    Dining (376)
    Hotel & Grounds (1955)
    Bathroom (65)
    Family and Play Areas (8)
    Business Centre & Event Rooms (6)
    Nearby
    Nautibeach Condos
    723 reviews
    .11 km away
     
    Ixchel Beach Hotel
    1,355 reviews
    .15 km away
     
    Hotel Secreto
    353 reviews
    .44 km away
     
    Hotel Bahia Chac Chi
    408 reviews
    .71 km away
     
    Nearby Restaurants
    Rooster Cafe
    1,512 reviews
    .17 km away
    Ruben's Restaurant Isla Mujeres
    1,222 reviews
    .20 km away
    Dopi's
    425 reviews
    .14 km away
    Lola Valentina
    1,396 reviews
    .17 km away
    Nearby Attractions
    Playa Norte
    5,610 reviews
    .22 km away
    Isla Mujeres Trips
    365 reviews
    .31 km away
    Golf Carts Indios
    285 reviews
    .21 km away
    On Isla Mujeres Water Tours with Jorge de la O
    266 reviews
    .23 km away
    Ask a question
    Questions & Answers
    Kelly C
    16 August 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Only the superior has the whirlpool on the deck. We had the deluxe and thought it was fine
    0
    Votes
    frogmalion
    9 August 2017|
    AnswerShow all 4 answers
    Response from Lowllama | Reviewed this property |
    Yeah it happens they don't turn away anyone it's business I guess and I for one don't like it but hey it's Mexico and anything goes they need the money I guess
    2
    Votes
    Amy R
    8 August 2017|
    AnswerShow all 6 answers
    Response from waterrat3 | Reviewed this property |
    They have Coors Light on the beach/at the beach bar, but not at the pool bar. Did not ask at the buffet. You can also order Coors Light from room service. Bottles, and maybe some cans. Saw Coors Light at many places, OXXO... More
    0
    Votes
    Room Tips
    "It seems that all the rooms have a view of the pool area, and the higher rooms may also have a view of the..."
    Read review
    "Our Suite was facing pool. Can get loud but we aren't in room anyways"
    Read review
    "I would ask for anything with 4th level or higher. Make sure your patio doesn't face the street."
    Read review
    "On the top floor, even "city view" rooms have a nice panoramic view of the ocean"
    Read review
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