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Privilege Aluxes

AMOMAUSD 362*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 561*
USD 362*
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USD 561*
USD 561*
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Privilege Aluxes
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2,820 Reviews from our TripAdvisor Community

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Showing 2,578: English reviews
Brick, New Jersey
Reviewed 11 August 2014

Just spent a week on Isla Mujeres, Mexico for our vacation. I would highly recommend this little island. Very relaxing, people are super friendly, and the island is beautiful. We stayed at Privlege Aluxes for the 2nd time. It is a small but beautiful hotel, not the typical oversized all inclusive's. Although this is an all inclusive we opted not...

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Helpful?
4Thank patty753
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all thank you for your preference and for choosing us for your second time. We are pleased that your expectations were met and that you enjoyed this peaceful island and its relaxing atmosphere. The whole team will be happy to see you soon again at your home in Isla!

Bristow, Virginia
Reviewed 10 August 2014 via mobile

My husband and I travel frequently and have stayed on Isla before @ a different resort. We stayed in the Honeymoon Suite. Room 142 (building 1/4th floor/room 2) At first we had an obstructed view but requested a higher room. They accommodated us the next day to a 4th floor with beautiful views. The Honeymoon Suite had a jacuzzi tub...

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Helpful?
Thank Duddings
Privilege A, Social Media at Privilege Aluxes, responded to this review

We appreciate you took the time to rate our hotel based on your experience during your stay. We are committed to get better day by day and listening to your comments and observations is the best way to achieve it. We are glad to know that you have a enjoyed the gorgeous views from your suite as well as the...

Fort Worth, Texas
Reviewed 9 August 2014

I agree that this hotel is very nice, probably won of the nicest on the island. However, we were not given the room we booked and was switched to a "nicer" room. We found this to be the case with a few others staying at the hotel as well. It was a very nice room but the bed was VERY,...

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Helpful?
4Thank DebHyman
Privilege A, Social Media at Privilege Aluxes, responded to this review

We want to thank you for taking part of your time, sharing your personal experience at our hotel. We measure our success by the feedback you give us when you return. We are sorry that the room was not the expected, When there is availability we always try to give you upgrades or nicer rooms but we apologize if the...

Redondo Beach
Reviewed 7 August 2014

My husband and I stayed here 2 years ago and decided to try it once again. We had been on the island already for 5 days (Villa La Bella for the first half) and stayed the last 6 nights at the PA. We had a smaller room this time with a huge balcony and hot tub. We tried to get...

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Helpful?
4Thank PoopiRedondoBeach
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all, we thank you for choosing us again for the second time and for the time taken on writing your feedback. Your valuable recommendations are the best assistance in our daily improvement to get the highest standards in all the hotel areas. We will take into consideration your comments from restaurants to rooms in order to improve the...

Broken Bow, Oklahoma
Reviewed 6 August 2014

We have been to this Hotel twice and both times the stay was an excellent experience. The staff is great and friendly and go out of their way to make your stay a great one. Thank you so much!!! We will be back again next year

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2Thank sarah a
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you so much for your kind words. It is so flattering to read about experiences like yours. About our staff, we are very proud because we know that the guest experience depends on the good personal contact so we really appreciate when you mention them. Thank you for giving Privilege Aluxes the chance to offer you such a wonderful...

Chicago Illinois
Reviewed 6 August 2014

Just returned from Privilege Aluxus in Isla Mujeres Mexico, This was our second visit to this hotel in a year and we are still in love with it exactly like the first time. It is the best All-Inclusive we have ever stayed at...and we have been to Dreams-Tulum, Dreams Huatulco, Secrets Huatulco, Dreams, Puerto Vallarta & Dorado Pacifico in Ixtapa....nothing...

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7Thank Iguana66
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are grateful for your preference and for sharing your good comments. Privilege Aluxes seeks to provide experiences and services based on criteria of excellence and the best reward that we can get is a feedback like yours, we are delighted to read that the Privilege is the best All-Inclusive you have ever stayed. We will always be at your...

green brook
Reviewed 6 August 2014

Isla Mujeres is a small, laid-back island and Privilege Aluxese is the hotel to match that scene. With just 6 buildings clustered around two pools, you never get the feeling your going to be overwhelmed by other people either at the small swim--up bar, at the beach or in the restaurants. For most of the five days we were there,...

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Helpful?
2Thank irishgirl321
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for sharing your comments on TripAdvisor, we value your coments and sugestions as they help us improve the service we are offering. We were delighted to see you found your suite and the views to be heaven and enjoyed a relaxing experience. We would love to see you again in this beautiful destination soon.

Alplaus, New York
Reviewed 6 August 2014

Spent 1 week at PA from July 15-22 in Deluxe Suite. Service from Jamie & Jesus was outstanding as usual at the front desk. Check in was smooth & seamless. Room was not quite ready, so stored luggage and headed out for drinks/lunch. Room was spectacular with full on ocean and city views. Large balcony and quiet, even though I...

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Helpful?
2Thank charlene63C
Privilege A, Social Media at Privilege Aluxes, responded to this review

We truly appreciate your review, thank you very much. We believe in great experiences and that includes, of course, the experience our customers have with us. Excellent customer service is at the core of what we do and we are delighted to read that you received it. It is also a pleasure to read that you enjoyed a spectacular view...

Baton Rouge
Reviewed 5 August 2014

Truly could not have been better. The view was stunning. The food was great. The hotel staff were the best ever, especially Jesus!! And the waiters, well, what can I say, they were incredible! Our room was so clean and spacious and beautiful. I can't wait to go back!! It is directly across the street from the beach and they...

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Helpful?
2Thank Jeweler18
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you so much for your words. It is so flattering to read that it could not have been better. Thank you for giving Privilege Aluxes the chance to offer you such a wonderful experience. We are delighted to learn that you enjoyed your room and its stunning views, the facilities and received a great service. We will be honored...

Houston, Texas
Reviewed 4 August 2014 via mobile

This is my 9th trip to the Cancun area but first time to stay on the island. Originally we were booked in Puerto Morelos but switched when we read all the wonderful reviews. I thought the location, staff, and grounds were amazing. We had a suite with a pool which was also amazing. The beach area is the best I've...

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Helpful?
2Thank indigosun4
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your comments and feedback. We want to let you know that your comments do not go unnoticed. You’re a necessary piece to this puzzle and listening to you is the best assistance to keep working and do our best to meet your needs. We are glad that you have enjoyed the gorgeous beach of Isla...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $256 - $649 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
395 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 5 or 6 platinum suite”
742AmyR, 27 Apr 2017 | Read review
“All are good rooms”
Thughes1220, 26 Apr 2017 | Read review
“Avoid if you seek excellent customer service.”
rickv303, 24 Apr 2017 | Read review
“Cemetery side is much quieter than the school side if you like to sleep past 7am.”
SyracuseGirl1981, 21 Apr 2017 | Read review
“Book with AGI tours to get you from the airport directly to the hotel. Easy transfer!”
Kalisa75, 19 Apr 2017 | Read review
5 of 5
AMOMA
USD 362* /night
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Booking.comUSD 561
Hotwire.comUSD 561
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Prices are for 1 room, 2 adults
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