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Privilege Aluxes

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Privilege Aluxes
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2,783 Reviews from our TripAdvisor Community

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Showing 2,541: English reviews
Houston, Texas
Reviewed 1 week ago via mobile

This hotel has everything to offer. We got the presidential suite with the pool. It is worth every single penny!!!Great views, great onsite restaurant, great beach restaurant/bar. Hotel is also in a prime location.

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Helpful?
Thank Kristi S
Privilege A, Social Media at Privilege Aluxes, responded to this review

It is a pleasure to know that you had a great time with us and you will keep good memories of our stay with us. Your satisfaction is the best reward we can receive from our guests. Just remember that here in Privilege Aluxes Hotel you will find your home where we look forward to seeing you on your next...

Westfield, Indiana
Reviewed 1 week ago

We stayed Feb 23rd-March 4th. Last year we stayed at Excellence Riviera Cancun, Puerto Morelos. Here's my pro and cons from these two very different destinations. PA: Pros: Better beach, more comfortable bed, great water pressure in the shower, better food, fun but relaxed swim up bar. Loved walking a few blocks to off-resort restaurants and shops. Relaxed dress code....

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Helpful?
3Thank mrkaline66
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank your for choosing Privilege Aluxes Hotel for your recent stay in Isla Mujeres. And thank you for your pros and cons comments we really appreciate them and will help us on our efforts to improve. We really appreciate that you took the time to post your feedback, we are delighted to hear that you loved your stay with us...

Rochester, Minnesota
Reviewed 1 week ago

Wonderfully located walking distance to many restaurants and shops. Beautiful beach on the property and able to walk beach to other great locations. Rooms large and beautiful view. A must pool or ocean view and floors 4 and up for best view. Staff very friendly and eager to assist you. Beautiful well maintained resort. Excellent food on site also many...

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Helpful?
Thank lmcthatsme
Privilege A, Social Media at Privilege Aluxes, responded to this review

We very much appreciate your comments regarding your stay at Privilege Aluxes. It is a pleasure to receive your comment about this positive experience with us. Looking forward to welcoming you again in the near future.

cleveland
Reviewed 1 week ago via mobile

My husband and I just returned for a week stay. We opted for the all inclusive, it wasn't that much more but planned to eat out most of our meals anyway. The location is a quick 2 minute walk to Hidalgo and to North Beach making it very convenient. We had room 412, suite deluxe, and never really entered the...

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Thank roxie144
Privilege A, Social Media at Privilege Aluxes, responded to this review

Sincerely thanks for your kind words. We are glad that you enjoyed your stay at Privilege Aluxes. We hope you visit us again and we also hope that your next stay with us will always be as pleasant as this one.

Austin, Texas
Reviewed 2 weeks ago

My wife and I stayed here in Feb 2017 and it was our first time on the island. Our favorite thing about this hotel was the location. Since most of the restaurants are on the north side of the island, this hotel is about 5-10 minutes walking distance from a lot of bars, restaurants, and shopping. Also on the note...

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Helpful?
3Thank Matthew H
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank your for choosing Privilege Aluxes Hotel for your recent stay in Isla Mujeres. We really appreciate that you took the time to post your feedback, we are delighted to hear that you loved your stay with us and appreciated the services provided by our staff. Thank you again! We look forward to welcoming you back soon!

Michigan
Reviewed 2 weeks ago

Stayed seven days at the Privelege Aluxes resort and really enjoyed our stay. The resort is clean and well kept. The food was above average and the wait staff was very friendly. Our pool bar tender Rodrigo was excellent. The pool music has changed for the better. The only complaint most people talked about was the wood deck surrounding the...

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Helpful?
2Thank DutyBig
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for choosing Privilege Aluxes for your second visit to this beautiful island. We are delighted to have offered so many good moments at this beautiful destination as your satisfaction is our main objective. We will share your comments with our team, who certainly will be encouraged by your remarks. Looking forward to welcoming you again to offer another...

Arnold, Maryland
Reviewed 2 weeks ago

This is a beautifully appointed hotel on the beach adjacent to Playa Norte, a few minutes' walk from dozens of restaurants, bars and shops. The staff were friendly and helpful, eager to assist in any way possible. Our suite was spacious and well sound-proofed, in spite of being in close proximity to a bar across the street. The outside deck...

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3Thank slibber
Privilege A, Social Media at Privilege Aluxes, responded to this review

We truly appreciate your review, it is our best reward from you. We are very pleased to know that you had a nice stay with us and your words will improve our staff motivation to work better day by day. We would like to express our sincere thanks on behalf of the employees. We look forward to welcoming you again,...

David City, Nebraska
Reviewed 2 weeks ago

We booked this trip on a whim as a result of a "Deal of the Day" on Travelocity! We saw the reviews were fantastic and thought we'd give it a try. We were not disappointed! It was exactly what we were looking for in a relaxing, beach vacation. The location of the property is perfect! Next to a nice beach...

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1Thank Carol F
Privilege A, Social Media at Privilege Aluxes, responded to this review

We appreciate the time you invested in to let us know your valuable comments as the work being done daily at Hotel Privilege Aluxes is in order to add satisfied customers. We are pleased to know that you enjoyed your stay with us, we will share the comments with the team that made such a wonderful experience.

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Wowee!! My husband and I stayed in the honeymoon suite for 4 nights and did not want to leave!! The all Inclusive experience was outstanding. The staff, food, drinks and location are phenomenal. We checked out other popular hotels and locations, and they honestly don't compare to this wonderful hotel. Satay restaurant is absolutely delightful and The beach club is...

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1Thank MissSMS
Privilege A, Social Media at Privilege Aluxes, responded to this review

We appreciate the time you invested in to let us know your valuable comments as the work being done daily at Hotel Privilege Aluxes is in order to add satisfied customers. We are pleased to know that you enjoyed your stay with us, we will share the comments with the team that made such a wonderful experience.

Houston, Texas, United States
Reviewed 2 weeks ago

We reserved a suite for this trip, and couldn't have been happier that we did... the room included a bar, several balconies on multiple levels, two bathrooms, great views overlooking the ocean, city, and hotel pool, spanish-modern decor and patio furniture, outdoor cabana overlooking the city, complete with a rooftop heated pool overlooking the hotel pool. Also - service was...

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Helpful?
1Thank Chris S
Privilege A, Social Media at Privilege Aluxes, responded to this review

We really appreciate when one of our guests spend some minutes letting know their good experiences in our property to the readers. It is a pleasure to know that you enjoyed your stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $243 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
383 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views are 3rd floor and up. Careful some are city and Graveyard”
 of 5 bubbles DanQ90, 18 Mar 2017 | Read review
“There was no room for negation at desk for rooms , 534 high enough to over look Jacks restaurant the grade school and partially ocean view”
 of 5 bubbles 426marh, 17 Mar 2017 | Read review
“Rooms facing the ocean are the best”
 of 5 bubbles rhondah663, 13 Mar 2017 | Read review
“Rooms pool or ocean view 4 floor or higher best views. Back side city,cemetery and school. Noisy during the daytime.”
 of 5 bubbles lmcthatsme, 9 Mar 2017 | Read review
“Get a beach facing room if you can”
 of 5 bubbles 456matthewh, 7 Mar 2017 | Read review
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