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Secrets Aura Cozumel

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#15 of 50 Hotels in Cozumel
Certificate of Excellence
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Secrets Aura Cozumel
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2,969 Reviews from our TripAdvisor Community

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Showing 2,738: English reviews
Cape Breton Island, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed yesterday NEW

OMG Perfect Vacation.. We traveled with 2 other couples and stayed in the Preferred Section. We were on the second floor with a perfect view of the beach and preferred pool. Hotel Staff were amazingly friendly, Marianna Arevalo was our preferred concierge lady.. See would stop by everyday to see if there was anything that we needed always looking out... More 

Helpful?
1 Thank capermom
Kingwood, West Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

This has to be my worst hotel experience ever and the first time I ever felt the need to write a review. First our group of 3 couples were "upgraded " to a room with an ocean and pool view. That was great until we found that our upgrade was on the top floor of the building and the elevator... More 

Helpful?
3 Thank lisad3291
SeaczEconcierge, Management area at Secrets Aura Cozumel, responded to this review

Dear lisad3291 Thank you for sharing your commmets with us. Please accept our apologies it is certainly not our intention to disappoint our guests, however, it is obvious that we failed to meet your expectations on some points. I wish to reassure you, that I have shared and are trying to address your comments with our Department Heads to ensure... More 

Philadelphia, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

Gohan Japanese restaurant is great addition to Secrets Aura. Food and service was delightful. Chef Rodigo Israel is has excellent command of Asian cuisine. The hostess was helpful and gracious. Beautiful setting.

Helpful?
Thank Rise S
Homosassa, Florida
1 review
Reviewed 2 days ago NEW

The hotel is mediocre at best. The elevator to my room which was on the 4th floor was not working for 2 days. I had absolutely no hot water...ever! Cold showers are not fun all the time. The service staff, bartenders, waiters, and maids were awesome! The food was very good!

Helpful?
Thank realtorlynne429
Marmora, New Jersey, United States
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 days ago NEW via mobile

I was here with a friend and we were happy to see that this resort although adults only is not just for couples. There was a variety of really friendly people and the honeymooning couples we met were not like the sexy photos on the website- which is why you can feel comfortable here not being on your honeymoon :)... More 

Helpful?
Thank Teri O
London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

Wonderful service from the friendly staff at this restaurant. Relaxed atmosphere and enjoyed having breakfast and evening meals here during our stay. Positioned by the sea with choice of tables on open terrace or under the traditional Mayan style roof. Fresh fruit in abundance for breakfast and a wide variety of meats, pasta, Mexican cuisine too. Staff who particularly made... More 

Helpful?
2 Thank Veronica T
Level Contributor
3 reviews
Reviewed 3 days ago NEW via mobile

We very much enjoyed our stay at Aura. The staff was friendly, the grounds, pool and beach were beautifully maintained and the food was good (not great but still enjoyable) It was a bit far from town which had its pros and cons...pros, quiet beach and secluded feel. Cons, made doing activities outside of the resort expensive and time consuming.... More 

Helpful?
Thank newkellen
Novato
1 review
Reviewed 4 days ago NEW

Food was great, the standard rooms were nice, but the preferred club rooms are much nicer than the standard suites. There were a lot of activities on site each day, I wanted to stay another week to enjoy them all. We shouldn't have wasted half a day in town bartering with the shops near the square. The on-site dive operator... More 

Review collected in partnership with this hotel

Helpful?
Thank brentb291
Lubbock, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW via mobile

We absolutely loved this place! My wife and I enjoyed our honeymoon here back in July 2016 and we're already wanting to book here again. The staff was great, the rooms were cleaned and the mini fridge was refilled everyday. We had the junior suite swim up room, it was nice to walk right out of the back door and... More 

Helpful?
1 Thank CalebChamp
Salt Lake Cty
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 days ago NEW

A ten day dive trip was an exceptional value and relaxing vacation. The people at the resort were amazing in taking care of our needs and wishes. The food was excellent and the service exceptional. Mario, Orlando, William and Migil were all fantastic in the food area. Eugenia was of course my favorite part of the trip. Her fun personality... More 

Helpful?
Thank Timothy D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has it all. Bask in a world of Unlimited-Luxury® while staying in one of 266 contemporary, stylish non-smoking suites complete with private terraces or swim-up access, stunning views, 24-hour room service, daily refreshed minibar and more. For added luxury, guests can upgrade to the Preferred Club and enjoy additional amenities and inclusions. The experience continues with limitless gourmet dining at gourmet restaurants plus 24-hour dining options allow guests to devour late night bites at the Coco Cafe or stay in and order room service all without reservations and top-shelf spirits at three bars and lounges throughout the resort. Light up the night with live nightly entertainment and activities. Or enjoy land and water sports, three sparkling pools, live entertainment with pool and beach wait service throughout the day. Dive into the Caribbean at nearby world-renowned dive sites; explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Learn to dive deep with the help of the fullservice, on-site dive operator, Dive House. Indulge in specialty treatments at the Secrets Spa by Pevonia®, located right next door at Sunscape Sabor Cozumel, the most complete spa on the island, or simply spend time with the ones you love. Secrets Aura Cozumel – Light. Luxury. Love. ... more   less 

Additional Information about Secrets Aura Cozumel

Address: Carretera Costera Sur KM. 12.9 | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $318 - $961 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Aura Cozumel 4.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Aura Cozumel Grand Hotel Cozumel
Wyndham Cozumel
Cozumel Wyndham
Hotel Style:
#7 Luxury Hotel in Cozumel
#8 Spa Hotel in Cozumel
#8 Top resorts Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Aura Cozumel staff and other travellers.
360 questions
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Questions? Get answers from Secrets Aura Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with the water view were nice. however, make sure you get a room with at least some hot water!!!”
 of 5 bubbles realtorlynne429, 1 Dec 2016 | Read review
“Ocean view rooms are pretty cool but even the pool view rooms are extremely nice.”
 of 5 bubbles TimothyD803, 28 Nov 2016 | Read review
“preffered or swim ups! Ocean front”
 of 5 bubbles J5478USemilyp, 26 Nov 2016 | Read review
“Room 536 in the preferred area. Great view of ocean and pool”
  • View from room #536
 of 5 bubbles deezoomo, 26 Nov 2016 | Read review
“Stay away from the "4000" series of rooms. A long walk and they are run down.”
 of 5 bubbles PedroANDSexy, 25 Nov 2016 | Read review
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