We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Royal Level at Occidental Cozumel

Share
Traveller (378)
Pool & Beach (107)
Traveller (378)
Pool & Beach (107)
Room & Suite (63)
Overview
Carretera Costera Sur Km 16.6 Palancar | Cozumel, Cozumel 77600 Mexico See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from USD 241.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cozumel hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "227068f7dfbe49b2b9c09a0f2c6c2657", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":663635,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[100070094],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":11,"year":2018},"checkout":{"day":26,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":241,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"227068f7dfbe49b2b9c09a0f2c6c2657","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":241,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":241,"highestMetaPriceDisplay":-1,"hotelName":"Royal Level at Occidental Cozumel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjIyNzA2OGY3ZGZiZTQ5YjJiOWMwOWEwZjJjNmMyNjU3IiwiQUlLIjoiMjcxZmQzMDJiN2E1NDVmZGFjZjhhOTc1NGY4OTkwNmQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "25/11/2018", "checkOut": "26/11/2018", "lowestPrice": "USD 241", "hasDates": true, "hacComplete": true, "contentIdMappings": {"100070094":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (363)
Filter reviews
332 results
Traveller rating
179
98
24
14
17
Traveller type
Time of year
LanguageEnglish
More languages
179
98
24
14
17
Show reviews that mention
All reviews royal club la carreta private restaurant private pool resident barracuda worth the upgrade beach restaurant occidental cozumel a la carte restaurants fish dive sites regular room every request junior suite main pool lobby bar special thanks
FilterEnglish
Updating list...
1 - 5 of 332 reviews
Reviewed 23 September 2018 via mobile

Been to the Royal Club with friends, as a couple and as a family, it is perfect regardless the type of vacation you’re taking. The Royal Club staff go above and beyond to make your vacation memorable and special. The food is excellent, the grounds...More

1  Thank ashleymbrunette
Response from Gabriela G, Gerente at Royal Level at Occidental CozumelResponded 25 September 2018

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Reviewed 11 September 2018

We stayed in March 2018 for two weeks with two other couples. We travel to Cozumel twice each year for two week dive trips. We have stayed at this hotel previously, but have spent the past eight years experiencing different on island accommodations. We decided...More

1  Thank kootenaydivers2016
Response from Gabriela G, Gerente at Royal Level at Occidental CozumelResponded 18 September 2018

We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear...More

Reviewed 12 August 2018

This hotel is very well kept and the staff are very friendly and accommodating. We had a harrowing ordeal traveling and upon Margarita from the Royal Club she immediately had us relaxed and in vacation mode. The food at the restaurants were very good also....More

Thank Rod L
Response from Gabriela G, Gerente at Royal Level at Occidental CozumelResponded 15 August 2018

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Reviewed 2 July 2018

We come to Cozumel twice a year and always stay at Occidental Grand! We can not say enough good things about the staff in the Royal Level, especially the wait staff in La Carreta! Tomas, Rogelio, Carlos, Miguel and Ismael were absolutely incredible! We took...More

Thank kdmartin82
Response from Gabriela G, Gerente at Royal Level at Occidental CozumelResponded 3 July 2018

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Reviewed 27 June 2018

Our previous experience with an all inclusive, in the Riviera Maya, may have set the bar a little high in retrospect. I think that it's probably due to the fact that so many people come to Cozumel for diving and the resorts don't have to...More

1  Thank Austin D
Response from Gabriela G, Gerente at Royal Level at Occidental CozumelResponded 28 June 2018

Dear Austin D We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Tennis Court
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms
Number of rooms
39
Price range
USD 158 - USD 634 (Based on Average Rates for a Standard Room)
Also Known As
Royal Club At Occidental Grand Cozumel Hotel Cozumel
,
Royal Hotel
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms
Number of rooms
39
Price range
USD 158 - USD 634 (Based on Average Rates for a Standard Room)
Also Known As
Royal Club At Occidental Grand Cozumel Hotel Cozumel
,
Royal Hotel
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Photos
Traveller (378)
Pool & Beach (107)
Room & Suite (63)
Dining (44)
Family and Play Areas (3)
Nearby
Nearby HotelsSee all 52 nearby hotels
Occidental Cozumel
5,739 reviews
.05 km away
Allegro Cozumel
5,579 reviews
.59 km away
Iberostar Cozumel
5,544 reviews
.76 km away
Secrets Aura Cozumel
4,461 reviews
3.23 km away
Nearby RestaurantsSee all 454 nearby restaurants
Alberto's Beach Bar & Restaurant
1,432 reviews
.57 km away
SkyReef Cozumel
242 reviews
6.63 km away
Carlos'n Charlie's Beach Club
207 reviews
2.85 km away
Nachi-Cocom Beach Club
165 reviews
.95 km away
Nearby AttractionsSee all 551 nearby attractions
Mr Sanchos Beach Club Cozumel
5,724 reviews
1.46 km away
Allegro Cozumel Resort Day Pass
53 reviews
.57 km away
Alberto's Glass Bottom Boat
116 reviews
.57 km away
Alberto's Beach Bar Restaurant
116 reviews
.57 km away
Questions & Answers
Ask a question
occams-razor
6 September 2018|
Answer
Response from Gabriela G | Property representative |
Hola, in the Royal Level you will enjoy a hot tub just for royal level guest, and additional a la card restaurant for breakfast, lunch and dinner, located inside of this part of the property with international food, nightly... More
1
Vote
Google Translation
barblstaley
23 July 2018|
Answer
Response from Gabriela G | Property representative |
Hola, Sorry, we do not have elevators.
0
Votes
Google Translation
barblstaley
23 July 2018|
AnswerShow all 2 answers
Response from RobE1 | Reviewed this property |
No elevators but many rooms are ground level.
0
Votes
Room Tips
"Best to get a room on the third floor (no elevator) if you what to see above the foliage. Also there are..."
RodL621
11 Aug. 2018
Read review
"Royal Level all the way!!!!! The rooms are tucked away with views of the mangrove!"
kdmartin82
2 Jul. 2018
Read review
"most rooms are the same upgrade to royal club if possible"
paulkJ7968VD
17 Jun. 2018
Read review
"Select the Royal Level"
Burgeson
27 May 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing