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Suites Colonial

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#30 of 51 Hotels in Cozumel
Certificate of Excellence
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1 room 2 adults 0 children
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Suites Colonial
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115 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Tel Aviv District, Israel
Reviewed 19 June 2016 via mobile

The suites are big Kitchen including everything u need in order to cook Clean nice beds Large bathroom The breakfast is included and it was amazing- large verity of fruits vegetables omelet Mexican food juice shakes coffee... I really loved it! Wifi doesn't work inside the room only out side

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Helpful?
Thank michellekny
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your stay. We await your next visit. Until the next time...

Oz
Reviewed 6 May 2016

I really should not write a second review for this hotel due to the anxiety it provokes that it'll start becoming difficult to obtain a reservation. But, here it is: Once again Suites Colonial tops the chart for an actual local experience with top notch service and such. 100% cotton THICK towels (One day, I think, I'll be able to...

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4Thank axxxtw
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It is always a pleasure to welcome and served you. We await your next visit. Until the next time...

Rexburg, Idaho
Reviewed 5 May 2016

Suites Colonial is just a block from the square centro, which is right across the street from the ferry dock. Also, right around the corner is an OXXO (like a 7 Eleven) which was very convenient for buying our bottles of water (remember, DO NOT drink water from the tap!). It is about 7 blocks from MEGA and 9 blocks...

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Helpful?
Thank HBHSmith
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your stay. We await your next visit. Until the next time...

Reviewed 21 April 2016 via mobile

No value for money (even though was kinda cheap).sheets were dirty, full of stains.AC made really loud noise as if I was at an airport and plains were flying above me.try to speak with the receptionist - not speaking English and as if I was talking to the wall! She let me talk with costumer service on the phone and...

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Helpful?
Thank Eden S
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your sta, hoping you gave us an oportunity on your next visit to enmend the misundertanding. We await your next visit. Until the next time...

LEOTI
Reviewed 7 April 2016

This hotel was a whole lot more than we had expected, really clean, right next to the square so you didn't miss anything. All the staff were extremely friendly and went out of their way to accommodate your every need. Will stay there again.

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Helpful?
Thank REAGAN S
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your stay. We await your next visit. Until the next time...

Mount Vernon, Texas
Reviewed 4 April 2016

Great little hotel right off the square in el centro. I stayed here for a week while getting some diving in. The room was spacious, quiet, comfortable and clean. The only thing I felt it was lacking was a refrigerator. The staff was friendly and helpful.

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Helpful?
Thank James S
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your stay. We await your next visit. Until the next time...

atlanta
Reviewed 4 April 2016 via mobile

Great small property just off the zocalo. mins to shops, restrnts and waterfront near pier. great deal wonderful comp breakfast at sister property Casa de Mexicana, which overlooks the water edge..watch cruise ships pull in. great price, quiet very clean. huge suites! great prices at suites colonial! if it rains sit in casa mexicana 2nd flr lobby n watch the...

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Helpful?
Thank R S
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your stay. We await your next visit. Until the next time...

Reviewed 31 March 2016 via mobile

This place has a great location, a few blocks away from the ferry terminal, the price was just right, nothing fancy, but really clean, the free breakfast was nice. The only thing I noticed is that the breakfast area, which is on the sister hotel, is not as clean as I expected. I would come back.

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Helpful?
Thank Random_traveler101
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your stay. We await your next visit. Until the next time...

Canada
Reviewed 29 March 2016

I stayed at Suites Colonial for eight nights as part of a package booked through a local dive operator. I arrived via shared minibus from the airport (57 pesos) and easily found the hotel on the pedestrian portion of 5th Avenue, right in the city center. I arrived around 2:00 and was told my room was not ready for check-in,...

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Helpful?
Thank ComoCarla19
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your stay. We await your next visit. Until the next time...

Katy, Texas, United States
Reviewed 12 March 2016

We went there for the Carnival and we decided that we need to change our pattern of staying at Park Royal which taxi and car rental are very impossible to have one during that occasion.The bed was very comfortable--soft mattress and soft pillows too.I love to open the window every morning and just watched those people doing construction next to...

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Helpful?
Thank Annie C
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your stay. We await your next visit. Until the next time...

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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service

Additional Information about Suites Colonial

Address: 5a Avenida Sur S/N, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $64 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suites Colonial 2*
Number of rooms: 28
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Also Known As:
Suites Colonial Hotel Cozumel
Colonial Hotel Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Suites Colonial staff and other travellers.
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Questions? Get answers from Suites Colonial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on third floor maybe lower down the noise wouldn't carry as much”
altarose22, 15 Dec 2016 | Read review
“Can't go wrong with any room”
REAGANS623, 6 Apr 2016 | Read review
“Only the suites have fridges as of 2016.”
ComoCarla19, 28 Mar 2016 | Read review
“a suite is only about 10 more a night.”
christinek866, 26 Jul 2015 | Read review
“Enjoyed the balcony hall entrance to 2nd floor rooms.”
  • Exceptional maid service in many ways
  • Pleasant and spotless balcony hall
jamtx33, 7 Apr 2015 | Read review
5 of 5