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El Cid La Ceiba Beach Hotel

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#14 of 51 Hotels in Cozumel
Certificate of Excellence
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1 room 2 adults 0 children
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El Cid La Ceiba Beach Hotel
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1,570 Reviews from our TripAdvisor Community

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Showing 1,387: English reviews
Boise, Idaho
Reviewed 12 March 2014

The place is a little outdated, looks like it was built in the 70's and really hasn't been updated since. Get rid of the swamp coolers in the rooms and get HVAC. It makes the rooms misrable. there is already way too much humidity in souther Mexico, it just makes it worse. Staff is nice, the welcoming is really nice....

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Helpful?
2Thank stut8500
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest : Thank you for sharing this review, we are working in some of the details you mentioned and hopefully we will finish with those topics. Thanks for the recognition to our staff that is the heart of this hotel and they work hard and nice for all our guest. Cordially Andres Maillard General Manager

Whitby, Canada
Reviewed 5 March 2014

We just returned from a 26 night stay at El Cid with friends and we loved it. From the time we arrived (champagne welcome) to the time we left we were made to feel special. We stayed on the ground floor in the low rise building in a studio overlooking the beach and we loved our room. Our friends had...

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7Thank MarieC492
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: On behalf of el cid la ceiba hotel I would like to thank you for this marvelous comments about our amazing services and staff. We really appreciate every single words you share with trip advisor and we look forward to welcome you back on this your specially home away of home for another terrific staying. Cordially Andres Maillard...

Gravenhurst, Canada
Reviewed 3 March 2014

Returned home from El Cid 2 days ago and we had the best vacation of our lives. Absolutely all staff were welcoming, eager-to-please and by the end of our 10 day stay we truly felt like family. We loved the intimacy of the resort, ie - the smaller size - as well as the fact that the average age of...

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3Thank MuskokaSteph
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: On behalf of el cid la ceiba staff I would like to thank you for this amazing review about your recent staying at our hotel. Thank for sharing this review and for explain to the lectors of trip advisor that our property and our island has a lot of good things to offer to each visitor and do...

oregon
Reviewed 3 March 2014

We chose El Cid because it was reasonably priced, close to town, and our dive company could pick us up at the dock in front. We booked with Booking.com, and I made an error in our numbers, so when we showed up they had to adjust the room assignment to accommodate our friend traveling with us. The front desk staff...

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1Thank dragonboater53
Reviewed 3 March 2014

My husband and I and our friends have just returned from 26 glorious days at the El Cid resort, Cozumel. Our stay from February 1st to Feb. 26 was absolutely wonderful and exceeded all our expectations due to the amazing staff, the level of service and exceptional food and drinks. I have to start by saying that our stay at...

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4Thank Prak04
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: First at all I would like to thank you for this wondeful comments about your staying and we are really happy to read that you really enjoyed every services you received. Thank you for confirm us that our efforts make guest happy and we exceed your expectations. We are ready to welcome you back for another excellent stay....

Olathe, Kansas
Reviewed 1 March 2014 via mobile

What a great starting off point for the island of Cozumel. The staff was wonderful, especially the wait staff and the activities people on the resort. The food in the all inclusive restaurant is top notch. Rooms are clean and well appointed. Wifi works great in the public areas. We will be coming here again.

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4Thank Honad
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: First at all I would like to thank you for this wonderful comments about your staying and we are really happy to read that you really enjoyed every services you received. Thank you for confirm us that our efforts make guest happy and we exceed your expectations. We are ready to welcome you back for another excellent stay....

Austin
Reviewed 1 March 2014

First time guest. We stayed one week in a 1 bdrm suite on the 11th floor. Considered a Prestige room since it was above the 5th floor. Here is what we liked: Small property-short walk to pool, restaurant, beach. Room-huge and comfortably furnished. Good food-even when there is a buffet you can still order off menu. Location-on the water, $8-$10...

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7Thank Pangaea
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: First at all I would like to thank you for this wondeful comments about your staying and we are really happy to read that you really enjoyed every services you received. Thank you for confirm us that our efforts make guest happy and we exceed your expectations. We are ready to welcome you back for another excellent stay....

Waterloo, wi
Reviewed 1 March 2014

We booked four oceanfront suites for a two day diving trip. I tried using the dive shop to reserve a boat, but could not confirm the boat after five e-mails. I ended up using Papa Hogs after my first e-mail to them (great shop only 1/2 mile away). Upon check in one room was "upgraded" to a full suite. We...

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2Thank Mike D
St Paul MN
Reviewed 25 February 2014

My husband and I just returned from a weeks stay at the El Cid. We had a fabulous time! The staff, from the front desk, to bell hops, to the lifeguard, and the beach waiters, and the people in the little store, were friendly and nice, and seemed genuinely happy you were there. And when we needed something, they were...

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Helpful?
2Thank stpauliegirl_10
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear guest: Thanks for your review, and for your nice words written to this community, It was a honor to host you and your husband, i will personally extend your kudos to Maria and Miguel, thanks again for your review and hope to see you next year. Sincerelly Andres Maillard General Manager

North Carolina
Reviewed 25 February 2014

The terrible rating is for the management for this resort. I was treated as second class being a Wyndham VIP Gold member. First class treatment for hotel guests. I do not know if one of the reasons was I did not take the free transportation to the hotel in which the payment is to attend a timeshare presentation. At the...

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5Thank Jaime L
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: Thank you for taking the time and share the experience you had at our Resort. each single day we do all our effort to make our guest be happy and when things goes out of our hands as you mentioned on this review, we do all our best to keep our guest comfortable with the situation. At the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
El Cid La Ceiba Beach resort is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms. Explore the island's enchanting beaches, lush mangrove forests and brilliantly colored reefs with amazing sea life. Whether you are in search of a romantic getaway or a tropical setting to reconnect with family and friends, our intimate and friendly resort offers the ideal setting for snorkeling, diving or simply lazing by the pool. Your vacation is sure to be relaxing and authentic experience at El Cid La Ceiba. • Babieca Dive Shop on site with PADI certified dive masters. • Spectacular diving, snorkeling and unmatched ocean views. • European and All-Inclusive Plans • Fly High Adventures, eco-park featuring 6 zip line platforms and six rugged trails • Two swimming pools: a free-form pool with kids' area and a tide pool with cascading waterfalls, rock formations, and lush gardens • Ocean View and Ocean Front Accommodations. • All Inclusive and European Meal Plans • International cuisine in our Oceanfront Restaurants • Nearby shopping at Plaza & downtown area. • Three miles from Chakanaab Park • Only Six miles from Cozumel International Airport ... more   less 

Additional Information about El Cid La Ceiba Beach Hotel

Address: Carr. a Chankanaab Km 4. 5, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $146 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel
Hotel Style:
#7 Top resorts Hotel in Cozumel
#8 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from El Cid La Ceiba Beach Hotel staff and other travellers.
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Questions? Get answers from El Cid La Ceiba Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor better view. I stayed on the 4 th floor. View blocked by tree and roof ”
 of 5 bubbles winsir, 18 Jan 2017 | Read review
“One bedroom unit sleeps 2 adults and 1 child.”
 of 5 bubbles hedodivers, 18 Jan 2017 | Read review
“The kitchen dishes and utensils were limited. We did not have a full set of anything. It would be difficult to prepare anything other than a very basic meal. I requested some of their specialized pillows which helped to improve the sleep quality.”
 of 5 bubbles FREDMazatlan, 17 Jan 2017 | Read review
“Get a higher room for a sunset view.”
 of 5 bubbles HeatherP2, 16 Jan 2017 | Read review
“Make sure you emphasize if you are smoking or non-smoking”
 of 5 bubbles _vgonzalez1418, 16 Jan 2017 | Read review
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