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El Cid La Ceiba Beach Hotel

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#14 of 50 Hotels in Cozumel
Certificate of Excellence
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El Cid La Ceiba Beach Hotel
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1,527 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid La Ceiba Beach Hotel
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Showing 1,350: English reviews
Northglenn, Colorado, United States
Reviewed 10 January 2014

We had another wonderful stay at El Cid in Cozumel. To have an all-inclusive that serves meal off the menu rather than just having repeated buffet is wonderful. Snorkeling is great! Service wonderful as always. The spa is out of this world. Yes, there are cruise ships that park to the south of the hotel but we get a kick...

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Helpful?
1Thank Beth G
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: On behalf of el cid la ceiba hotel I want to thank you for being our loyalty guest and for this wonderful comments. The best pay of our effort is when we read these words, this impulse us to keep working hard with more enthusiasm. Hoping to welcome you back again with arms open. Cordially Yours Andres Maillard...

Warrensburg, Missouri
Reviewed 7 January 2014

Our Family decided to take a trip over to Cozumel for New Years. Not only a great place, but what a great experience! The staff and personnel were very comforting, respectful and were ALWAYS willing to go out of their way to accommodate our needs. The view from every aspect of the resort was awesome and the grounds of the...

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2Thank tdtapp
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: Thank you very much for your kind words, i will pass your comments to the team and we will keep working hard in order to improve and make each guest vacations special and enjoyable. hope to see you soon. Cordially Andrés Maillard

Potomac, Maryland
Reviewed 5 January 2014

We recently enjoyed a great beach day at La Ceiba. It's an easy walk from the pier, and the pool, beach, and bar/restaurant are very nice. Rather than paying for an expensive beach excursion, we paid $18/person for complete use of all private hotel beach and pool facilities. We even got a credit for use at the sea side restaurant....

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Helpful?
3Thank Adam R
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Visitors: We are so happy to hear that you enjoyed our property and had a great beach day, like you said we are easy walk from the pier and we have a magic place for divers and snorkelers. Thank you for this nice comments and hoping to visit us very soon. Cordially: Andrés Maillard General Manager.

Fresno, Texas
Reviewed 4 January 2014 via mobile

I was a little worried when I read the reviews after booking at El Cid however I spent 5 days here and loved it. The food was amazing we enjoyed the flank steak out of all the food. The hotel was clean and had a beautiful view of the ships coming in and of the water. We was worried that...

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Helpful?
3Thank highenuff77
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: It is really a proudly for us to read your comments and we are very happy to read that we did your staying amazing. Thank you very much for share this experience and I am sharing as well your kind comments about our food and services with all the team . Again thank you and hoping to visit...

Bismarck, North Dakota
Reviewed 2 January 2014

Just got back from a week at this resort.... and all I can do is smile when thinking of our time there. Staff was so great, it was my wife's birthday and she received 2 birthday cakes from the staff. Friendly smiles from everyone. The snorkeling was fantastic right off the resort. View from room was beautiful. The only possible...

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2Thank Jason M
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: We are extremely pleased with your kind comments of your recent stay at El Cid La Ceiba Hotel. it is a proud for me to read that we are part of your smile and you had a happy and fun vacations. Thank you for the amazing comments of everything, staff, services, facilities and the recommendation for our hotel....

Topeka, Kansas
Reviewed 2 January 2014 via mobile

We stayed the week before X-mas and the resort was quiet. I would say resort is a stretch for this place. We got a room in the towers, on the 9th floor and the view was amazing. Rooms are simple, balcony was small, but all very clean. We loved snorkeling right at the motel and enjoyed the area. What was...

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1Thank deelaird
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: On behalf of el cid la ceiba hotel I want to thank you for this review. We appreciated all type of comments positive or negative are good tools to help us to improve our services, thank you also for recognizing that our resort is clean, nice staff and great amazing view. Hoping to give us another opportunity to...

Orlando, Florida
Reviewed 31 December 2013

My wife and I are avid travelers and we love to take in the sights, wonders and smells of the local area that we visit. This year we decided to take a trip over to Cozumel, Mexico, just off the east coast of Yucatan. After searching through many of the resorts in the area, we came across the El Cid...

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2Thank BeamonBattieIII
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: On behalf of el cid la ceiba Hotel I want to express my gratitude for this lovely review. Is an honor to know that we are in the correct direction, Our objective is to provide the highest standard of Customer Care possible and always aim for excellence in service so it is very satisfying to know that we...

Manassas, Virginia
Reviewed 31 December 2013

The room was a disaster. Broken air-conditioner that actually put moisture into the room, rather than pulling it out. Water dripping off the ceiling, broken shower, broken toilet. No wifi in the rooms, and very sketchy connection in even the common areas of the lobby or restaurant. Food was mediocre and inconsistent. Some meals were good, others were not. Cold...

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Helpful?
1Thank Tracy S
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest I would like you to know that I take very seriously all Guest's Comments in order to improve our hotel facilities, therefore, we will take in consideration to all your suggestions and we are taking note of the other details and has been already shared with my management team in order to improve each points you have mentioned....

Montreal
Reviewed 29 December 2013

The place is quite smelly. There is NO internet access in any of the rooms. The internet access outside is so weak that you cannot use it. This is a very tacky/cheap place and a pungent smell everywhere. The rooms feels like a cheap motel along the highway. Never go there.

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3Thank MaudDeMaud
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: First at all I want to thank you for tyour time to post this comments. we always appreciate all type of review positive or negative will help us to improve areas and services. i can see that you are really unhappy for the internet fails and i want to let you know that we are working with our...

Carthage, Missouri
Reviewed 27 December 2013

We loved this resort. They had great food and very friendly staff. I would recommend this resort to anyone wanting to go to Cozumel for a relaxing vacation. Most days there wasn't a lot going on at the resort which we liked. The views were nice and they have a good place to snorkel. We saw some amazing fish. The...

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1Thank neroyer
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: On behalf of El Cid La Ceiba Hotel I want to thank you for this amazing review, day by day we do all our effort for make an unforgettable stay for all our guest. It is very gratified for us that we meet your expectations and thank you for the honor to host you at this special ocassion....

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
El Cid La Ceiba Beach resort is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms. Explore the island's enchanting beaches, lush mangrove forests and brilliantly colored reefs with amazing sea life. Whether you are in search of a romantic getaway or a tropical setting to reconnect with family and friends, our intimate and friendly resort offers the ideal setting for snorkeling, diving or simply lazing by the pool. Your vacation is sure to be relaxing and authentic experience at El Cid La Ceiba. • Babieca Dive Shop on site with PADI certified dive masters. • Spectacular diving, snorkeling and unmatched ocean views. • European and All-Inclusive Plans • Fly High Adventures, eco-park featuring 6 zip line platforms and six rugged trails • Two swimming pools: a free-form pool with kids' area and a tide pool with cascading waterfalls, rock formations, and lush gardens • Ocean View and Ocean Front Accommodations. • All Inclusive and European Meal Plans • International cuisine in our Oceanfront Restaurants • Nearby shopping at Plaza & downtown area. • Three miles from Chakanaab Park • Only Six miles from Cozumel International Airport ... more   less 

Additional Information about El Cid La Ceiba Beach Hotel

Address: Carr. a Chankanaab Km 4. 5, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $146 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
Number of rooms: 60
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Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel
Hotel Style:
#7 Top resorts Hotel in Cozumel
#8 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from El Cid La Ceiba Beach Hotel staff and other travellers.
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Questions? Get answers from El Cid La Ceiba Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get rid of the very large table (seating for 6) in a room that can only accomodate 2”
 of 5 bubbles 509terrencer, 30 Nov 2016 | Read review
“If you want to see the ocean throughout the day, get a higher room so you can see over the cruise ships when they are in.”
 of 5 bubbles louismkahn, 27 Nov 2016 | Read review
“we had 6th floor its a beautiful view!”
 of 5 bubbles sandraf_247, 19 Nov 2016 | Read review
“We stayed in room 2218 and it had an excellent view of pool and beach area. There was a constant flow of both Royal Caribbean and Carnival cruise ships docking just off shore from the resort. Seeing such huge ships so close was quite amazing.”
 of 5 bubbles ronaldw316, 15 Nov 2016 | Read review
“Ocean front on top floor”
 of 5 bubbles skibumazz, 12 Nov 2016 | Read review
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