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Casa Mexicana Cozumel

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Traveller (732)
Room & Suite (296)
Dining (81)
Overview
  • Excellent65%
  • Very good27%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“breakfast buffet”(89 reviews)
“city view”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
3 Star accommodation
All hotel details
Additional information
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,279)
Filter reviews
1,059 results
Traveller rating
682
281
58
28
10
Traveller type
Time of year
LanguageEnglish
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682
281
58
28
10
Show reviews that mention
All reviewsbreakfast buffetcity viewthe breakfast areasmall poolan ocean view roomcentral locationrecommend casaferry pieromeletmade to order eggsevery morningyogurtdefinitely stay here againocean frontdive triptown squarepool deck
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1 - 5 of 1,059 reviews
Reviewed today

Upon our arrival we were greeted with cool eucalyptus washcloth's on a hot August day. Very accommodating staff, excellent location, nice room (with safes & mini fridges) and a very comfortable bed. The free breakfast was very tasty with both cold & hot food, fruit...More

Thank Nancy F
Reviewed 3 days ago via mobile

We chose Casa Mexicana as it was around the corner from our dive shop. Please note we really didn’t like Cozumel - either above or below water as it really wasn’t our scene at all (tacky cruise ship mass tourism and very run down). Casa...More

Thank Dikiwi
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 2 days ago

Dear guest, Thanks for staying with us. We appreciate your comments which helps us improve and always offer the best service to you! It has been a pleasure to welcome and serve you during your stay. We look forward to your next visit in this...More

Reviewed 5 days ago

Very clean, neat, and very helpful staff. Connected with dive shop Deep Exposures, everything was very smooth with check in and any questions answered! So convenient to main street areas, dive shop, restaurants, and Mega Store for staples. Actually had a pretty good view from...More

Thank mgtt51
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 3 days ago

Dear guest, Thanks for staying with us. We appreciate your comments which helps us improve and always offer the best service to you! It has been a pleasure to welcome and serve you during your stay. We look forward to your next visit in this...More

A TripAdvisor Member
4
Reviewed 6 days ago via mobile

This Hotel was terrible. The only thing that was good was the room keeping, they came very quick apon request. I was sharing a bed with one of my family members and the room was quite cold, I went out and asked for a extra...More

Thank A TripAdvisor Member
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 4 days ago

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We sincerely apologize for the inconveniences caused during your stay. We’re sorry you were unhappy - we’ll...More

Reviewed 1 week ago

Great place to stay downtown. Great staff, good food, clean rooms and central location. Right across from cruise ship pier. Going backing in January 2019. Everyone was friendly and accommodating. Can't wait to see them again.More

Thank Rick D
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana CozumelResponded 6 days ago

Dear guest, Thanks for staying with us. We appreciate your comments which helps us improve and always offer the best service to you! It has been a pleasure to welcome and serve you during your stay. We look forward to your next visit in this...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Breakfast included
Free Parking
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Outdoor pool
Details
Price range
USD 58 - USD 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 58 - USD 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (732)
Room & Suite (296)
Dining (81)
Pool & Beach (68)
Amenities (13)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Pato L
4 May 2018|
Answer
Response from ConciergeCasaMex | Property representative |
Será un placer para nosotros recibirte. Nuestro hotel está situado a solo 5 min caminando de la meta. Te esperamos!
0
Votes
Google Translation
abcmamas
31 March 2018|
Answer
Response from ConciergeCasaMex | Property representative |
For the parking lot (which is subject to availability) you have to go to front desk to get your pass, right here at the reception we will explain where you is it, just around the corner. Happy to have you with us...
0
Votes
Google Translation
SammyCalifornia
12 March 2018|
Answer
Response from Jennifer02 |
There is an auto ferry but I think it is expensive. We go to Cozumel tomorrow and are leaving our car overnight in a garage in Playa near the ferry dock. From what I heard a car isn't necessary in Cozumel. If you want to... More
1
Vote
Room Tips
"Upon check in ask for the ocean view if it's available it's yours"
nancyfW2813ZX
2 million years ago
Read review
"The ocean view rooms may be a bit noiser, but the view is worth it."
BoqueteJerry
2 million years ago
Read review
"Ask to see your room before you agree and take the keys!"
Alexa8776
2 million years ago
Read review
"ask for one with a view, either of the city or the water"
Mountain_chela
2 million years ago
Read review
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