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Grand Park Royal Cozumel

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#13 of 51 Hotels in Cozumel
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Park Royal Cozumel
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3,587 Reviews from our TripAdvisor Community

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Showing 2,708: English reviews
Austin, Texas
Reviewed 14 November 2013

My husband and I have stayed at Park Royal several times over the last few years. It definitely has some pros and cons. I think overall it is a great value. If I wanted to do a quick, short, cheap, trip, then I would go Park Royal. Location for Park Royal is very good. You are close to town so...

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8Thank lw1010
Kansas City, Missouri
Reviewed 13 November 2013

My wife and I just returned NOV 7th from Park Royal, along with 3 other couples. Pros and Cons for this resort. First off, this was our (wife and I) first trip to an all inclusive, so we really didn't have much to go on...another couple that went had been at an all inclusive in cancun and said park royal...

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3Thank Paddy816
Kentucky
Reviewed 12 November 2013

A great place to stay, except the wifi is a ripoff, sometimes works sometimes not. The wifi is very out of place with the rest of the hotel, as it is expensive. Food is very good, except the Italian and Mexican restaurants, which are great. Dive with Dive With Martin, as they are the best. The service at the hotel,...

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1Thank KentuckyDivers
Manalapan, New Jersey, United States
Reviewed 8 November 2013

My wife and I just returned from a 5 day stay at the Park Royal in Cozumel and we were extremely disappointed. We went into this vacation with solid expectations given we have done all inclusives before in Cancun and had a great experience. Also the main reason we were there with friends was for a friends wedding. Aside from...

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4Thank acampo26
Swansea, United Kingdom
Reviewed 31 October 2013

Very nice accommodation, spotlessly clean. Exceptionally friendly and helpful staff. The buffet restaurant had plenty of selection, there was also an Italian and Mexican restaurant , both were very good. Lovely choice of swimming pools and the grounds and garden were very well kept. Beds were a little firm but we survived. Would definitely recommend this hotel. Make sure you...

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2Thank Joy J
Pittsgrove, NJ
Reviewed 26 October 2013

This was my eighth stay at the Park Royal in Cozumel. This is the first year I was able to travel in September-October. Our stay was from September 16 to October 4. First, the negative: 1. The Iron man competition was held during our stay. For the five days the hotel was packed. The day of the competition the roads...

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7Thank jcs2100
Houston, TX
Reviewed 18 October 2013

Spent the day there while off of the Carnival Elation. Had a wonderful time! The check in took about 15 minutes because we were early. The all inclusive day pass is from 11 am to 6 pm. Grounds were gorgeous and very clean! 3 pools with swim up bars, we only visited one, with an infinity edge. Views were beautiful,...

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3Thank wackyjack
West Palm Beach, Florida
Reviewed 15 October 2013

We stayed there recently with three of us in one of the end suites on the 4th floor (2 rooms connected by short hallway, one sitting room that could be converted to bedroom with a murphy bed). It was perfect for the three of us. This is a great property for the price you pay. I've stayed here a few...

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2Thank Deepblueinfl
Duluth, Georgia
Reviewed 14 October 2013

Been here many times. I dive with Babieca Divers next door. Rooms are nice,clean ,and price with food and drinks included is usually a great deal. Food is just okay. You have to pick the best items on the buffet and just stick with that. Staff is usually very nice. Watch out for the time share salesman.

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1Thank Che989
VA
Reviewed 12 October 2013

Everyone that worked here was very very nice and welcoming! They seem like happy employees :) The hotel grounds and our room were very clean. The rooms were a little small, but for 4 days it was fine. There are cruise ships that pull up to the dock right next door each morning. On our last day, the ship pulled...

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1Thank Sher D

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Turquoise - often crystal clear waters -are just offshore. Beneath the surface are breathtaking reefs to attract undersea divers (and fantastic undersea life) from around the world and the Grand Park Royal Cozumel is in the center of it all. The leading All-inclusive on the island welcomes guests to 342 spacious guest rooms each with balcony overlooking the finest corner of the Caribbean. All inclusive, unlimited meals, drinks, snacks, 4 restaurants, buffet style and a la carte, 2 snacks, Café Sole (coffee house), 5 bars, room service 24 hours, in room mini-bar that is restocked daily, high-speed internet access (surcharge) or basic free internet, live entertainment, kids' club (0 -12 years old), fully equipped fitness center ($), spa, 3 resort swimming pool (including 2 infinity pools, main pool & kids club pool with water slides) and two Jacuzzis facing the ocean. ... more   less 

Additional Information about Grand Park Royal Cozumel

Address: Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600, Mexico (Formerly Park Royal Cozumel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $213 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Royal Cozumel 4*
Number of rooms: 342
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Also Known As:
Park Royal Cozumel Hotel Cozumel
Park Royal Hotel Cozumel
Park Royal Cozumel Mexico
Hotel Style:
#6 Top resorts Hotel in Cozumel
#6 Luxury Hotel in Cozumel
#7 On the Beach Hotel in Cozumel
#7 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Royal Cozumel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“five extra cast to front desk when checking in”
 of 5 bubbles melissamae, 20 Feb 2017 | Read review
“A note to the staff member that fills the minibar helps and they will honor your request. Maid service is outstanding.”
 of 5 bubbles 855edwardm, 20 Feb 2017 | Read review
“Tip your girls and they will supply you with whatever you need!”
 of 5 bubbles we_love_God77, 20 Feb 2017 | Read review
“Bed was a little on hard side ”
 of 5 bubbles jeffcE6015NS, 16 Feb 2017 | Read review
“Floors 6, 7, or 8 have great views; below that, view impaired by trees. Upper floors go to the Royal Holiday members first.”
 of 5 bubbles bogiegramma, 16 Feb 2017 | Read review
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