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Sunscape Sabor Cozumel

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#16 of 51 Hotels in Cozumel
Certificate of Excellence
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Sunscape Sabor Cozumel
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2,044 Reviews from our TripAdvisor Community

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Showing 1,755: English reviews
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Pleasant View, Tennessee
Reviewed yesterday NEW

We were not greeted by anyone with a drink in their hand waiting on us. I specifically booked ocean front for my room, and everybody (3 other rooms) was upgraded to ocean front, which was a very nice surprise for them. The next day when my German friends arrived, they would not upgrade them. Then two days later when other...

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Helpful?
2Thank GR82B50
Paducah, Kentucky
Reviewed 2 days ago NEWvia mobile

We ended up in the honeymoon suite which was the absolute best room in the resort, so I have no complaints. Staff was wonderful. Room had the best view you could possibly ask for. It was clean and huge. The Patio restaurant was AMAZING! We ate there 5 out of 7 nights. We enjoyed the Portifino for breakfast. Gloria's omelets...

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3Thank waldonspine
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello Mr. waldonspine Thank you for share your comments with us. We are happy that you chose us for your special celebration, we appreciate your comments about your room, staff, view from the room, cleanliness and services. We are going to share your greetings with Miguel, Gloria and Martin. We hope you can visit us in a near future and...

Reviewed 3 days ago NEWvia mobile

When you think of staying in this place keep the following in mind 1 No free wifi in the rooms 2 no room service . 3 not many options in kitchen if you are staying in suite rooms. 4 All the staff is very slow in the work. 5 they have amazing location. 6 very few options for vegetarians to...

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Helpful?
Thank Govind K
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello Mr. Govind K We appreciate the time you invest in writting your review. Thank you for your suggestions on how we can make our hotel even better, I have passed these comments along to Management for further review. we don't have any intention to create an inconvenience for you, we want to create lasting memories in your mind until...

Chatham, Illinois
Reviewed 3 days ago NEW

My girlfriend and I just stayed a week at the Sunscape Sabor and overall had a great experience. We stayed in an ocean view room on the third floor and our view was absolutely picturesque. The resort is small, intimate and romantic...what you would expect from a Secrets owned resort. It has a very casual and relaxed vibe. The staff...

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1Thank jbslamn
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello jbslamn, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is a really pleasure to know that you had a great stay with us and you wer satisfied with the location, view, staff and service. We also apprecite that you take some of your time to share...

Syracuse, New York
Reviewed 4 days ago NEWvia mobile

My husband and I were married 5 years ago when this resort was own by Wyndam resorts. Now it is owned by Am resorts. We decided to go back for our anniversary, even though it was owned by a new company. How much could it have possibly changed? When we hot there is wasn't time to check, no big deal...

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Helpful?
Thank ChristyD76
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello ChristyD76, We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; Nowaday we are two resort and we are offering two diffenrent brand and services. you are always welcome to visit...

Reviewed 5 days ago NEWvia mobile

We had a great time celebrating a friends wedding along with all of the great activities put on by an entertainment staff member, Cesar! He was awesome! I definitely recommend staying at Sunscape sabor resort!

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3Thank Leah M
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello Leah M, Thank you for choosing to stay with us at Sunscape Sabor Cozumel for your well earned vacation in Mexico. It's lovely to welcome in that special event and we were happy to see just how much you enjoyed the service provided by our friendly staff who are passionate about looking after our guests and creating memorable experiences....

Grimsby, United Kingdom
Reviewed 5 days ago NEWvia mobile

We stayed as a family of 4 (2 adults & 2 kids 6 & 8) We arrived at noon so our room wasn't ready. At 3pm we was upgraded to a junior suite, (originally booked a suite) At first I was unhappy, as the kids only had a sofa bed apposed to a queen bed (which is in the suite)...

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2Thank CMR1779
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello CMR1779, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the services provided for our staff, as you could see we are always happy to do our best to reach your expectations. Thank yor for you suggestions about the rooms and food, we are sahring this with our team in order to...

Tulsa, Oklahoma
Reviewed 6 days ago NEW

We have travelled extensively in Mexico: Cancun, Riviera Maya, Puerto Adventures, Playa Mujeres, etc. While this resort is not luxurious, it is clean and small and easy to access and find your way, and the ocean front rooms are literally RIGHT ON THE BEACH! When arriving the check in staff was amazing and was able to provide me with a...

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4Thank Kelly M
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Dear Kelly M, Thank you for choosing the hospitality of Sunscape Sabor Cozumel, and for taking the time to write a review about your recent experience. We are glad to read that you have enjoyed our location, service and our resort facilities. We would certainly be glad to have you back for another round of a wonderful stay. Please feel...

Minneapolis, Minnesota
Reviewed 1 week ago

Room with ocean view. Excellent sea life right off the beach, a small artificial reef - part of an old pier - has multiple species of fish (over 10 that we have been able to see and film). Saw an eagle ray right off the beach in the evening. Small rays in the shallows as well. Filmed them with no...

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2Thank imitos
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello imitos, It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service, restaurants, proximity with the reef, great snorkl and facilities. We appreciate your gracious comments as it shows our consistency in maintain the Secrets Resorts brand standards. Your feedback has been shared to the team as a motivation to...

Ottawa, Canada
Reviewed 1 week ago

Rooms were a 3 at best, dated & small but always clean. We did not like the first room we were given but the staff were very accommodating & we were able to change rooms after one night & it was much better, It was sway from the noise & had a balcony which we really enjoyed in the mornings...

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3Thank debbie78740

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Fun is at the heart of Sunscape Sabor Cozumel, the perfect Unlimited-Fun(R) getaway in an ideal island destination. Located on the small island of Cozumel, Sunscape Sabor is the most complete beachfront resort complex on the island. The 218 spacious guest rooms and suites offer finely-appointed amenities and beautiful views. Each guest room has a private balcony or terrace, mini-bar, flat screen TV, individual temperature control with air conditioning and more. Sunscape Cozumel's family-friendly experience features a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids. Connecting rooms and family suites plus kid and baby-friendly amenities are perfect for accommodating families. Families, friends, singles and couples will enjoy Unlimited-Fun(R) privileges with a variety of amenities and activities throughout the resort including limitless access to dining at four reservation-free restaurants and national and international alcoholic and non-alcoholic beverages at three bars and lounges. 24-hour dining options allow guests to enjoy late night bites at the Seaside Grill. Take part in land and water sports, relax by one of two sparkling pools, indulge in the Spa by Pevonia(R), or bask in the sun on the largest beachfront of any resort in Cozumel. The kids can have a blast at the Explorer's Club, a fully supervised club with Red Cross certified staff for ages 3-12, while participating in various activities and programs. As a bonus, explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Dive into the deep at world-renowned dive sites with the help of the fullservice, on-site dive operator. A fun-filled getaway in the perfect island destination can be found at Sunscape Sabor Cozumel. ... more   less 

Additional Information about Sunscape Sabor Cozumel

Address: Carretera Costera Sur Km 12.9 | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Sabor Cozumel Resort and Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $169 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunscape Sabor Cozumel 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Sabor Cozumel Hotel Cozumel
Wyndham Cozumel Hotel
Cozumel Wyndham
Hotel Style:
#9 Top resorts Hotel in Cozumel
#9 Spa Hotel in Cozumel
#10 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Sabor Cozumel staff and other travellers.
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Questions? Get answers from Sunscape Sabor Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“spend the extra money to get ocean view...it's worth it! best rooms are away from the lobby, near the 2nd pool area”
  • sunsets were amazing to view from the room
jbslamn, 23 Apr 2017 | Read review
“Definitely ask for ocean front. I think our building of 2800 was the best, it was in the middle so close to the lobby, pool and Portofino”
602kellym, 20 Apr 2017 | Read review
“2 nd floor so you get a balcony & not near the beach bar, can be very noisy.”
debbie78740, 18 Apr 2017 | Read review
“Get a pool or beach view room.”
Flatass, 14 Apr 2017 | Read review
“Ask for an ocean view.”
180tamarav, 13 Apr 2017 | Read review
5 of 5