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Iberostar Cozumel

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Traveller (5588)
Pool & Beach (1294)
Room & Suite (855)
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Overview
  • Excellent46%
  • Very good36%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“star friends”(590 reviews)
“dressel divers”(476 reviews)
“pink flamingos”(49 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,233)
There are newer reviews for Iberostar Cozumel
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4,713 results
Traveller rating
2,025
1,737
620
227
104
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2,025
1,737
620
227
104
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All reviewsstar friendsdressel diverspink flamingosfishsteak restaurantwater shoestenderloindive shoprooms are smalltex mexswim up barsand fleasspecialty restaurantsmattress topperrocky beachother resortsmain buffet
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2,341 - 2,345 of 4,713 reviews
Reviewed 14 January 2014

We stayed at Iberostar Cozumel a couple of weeks ago. My family of 4, along with 3 other families and 2 single friends, all went at the same time to celebrate a birthday. Overall I was very happy with the hotel. The kids had plenty...More

3  Thank Craig D
Reviewed 13 January 2014

We visited in July 2013 with our daughters (10 and 8) along with other extended family. We had such a great time and have many fantastic memories of it! There is so much good about this resort....love, love, love the layout of the bungalows and...More

5  Thank MayBerrie
Response from Quality manager I, Quality Manager at Iberostar CozumelResponded 11 February 2014

Dear Guest, It is with great satisfaction we read your review regarding your stay with us. We are glad to read that you have enjoyed the settings and surroundings, as well as the good service you received from our employees, especially the star friends, we...More

Reviewed 13 January 2014

We visited, for a second time, over Christmas 2013. We like that there are direct flights into Cozumel, and it's less than a 4-hour plane trip. First, the good ... as with all Iberostars, the grounds are beautiful and immaculately maintained. This is a smaller...More

6  Thank Reebus2014
Reviewed 13 January 2014

We had one of the four Jr Suites, the bathroom was spacious and the room was great! The service at this resort was excellent. The part of our stay that was the most impressive was the "Star Friends"! They were always present, at every hour...More

Review collected in partnership with Iberostar
1  Thank FUDLUV
Response from Quality manager I, Quality Manager at Iberostar CozumelResponded 30 January 2014

Dear Guest Thank you for your review, especially about our personnel as this is one of the most important parts of the hotel. You can be sure we will share all your comments with the employees and will congratulate them for a good job, especially...More

Reviewed 12 January 2014

We were satisfied with this property on 2 previous occasions, but will be crossing them off future lists. For the most part we felt like we were an inconvenience to the bartenders, even though we tip. Buffet was a disappointment, machined bacon? We always upgrade...More

3  Thank Steve K
Response from Quality manager I, Quality Manager at Iberostar CozumelResponded 30 January 2014

Dear Client First of all we would like to thank you for choosing Iberostar Cozumel for your recent vacation and for taking the time to write your comments on trip advisor for us and the online community. We would like to apologize for the issue...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
USD 146 - USD 316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#7 Spa Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 146 - USD 316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#7 Spa Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5588)
Pool & Beach (1294)
Room & Suite (855)
Dining (388)
Family and Play Areas (50)
Amenities (46)
Business Centre & Event Rooms (18)
Questions & Answers
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Divecozumel
17 April 2018|
AnswerShow all 2 answers
Response from gustatorymorey | Reviewed this property |
Yes they do. It’s not a large gym but fully adequate. Nice and bright, towels, water cooler, free weights, 4-5 weight machines, equate rack, leg press, bike, 3 treadmills and a nice elliptical. Premises are modern and kept... More
1
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naynay52112
4 April 2018|
AnswerShow all 6 answers
Response from Karen R | Reviewed this property |
The kiosk right in the airport was efficient, it cost $10 per person (approx 200 pesos) and was about a 30 minute drive to the resort.
1
Vote
Room Tips
"remember to keep your room key away from your cell phone or any magnets, I made that mistake myself"
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"2204 or 2203"
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"No need to pay for superior room...standard more than adequate."
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"Try for a second floor unit nearer toward the beach."
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