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Iberostar Cozumel

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#12 of 50 Hotels in Cozumel
Certificate of Excellence
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Iberostar Cozumel
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4,494 Reviews from our TripAdvisor Community

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Showing 4,091: English reviews
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed today NEW via mobile

Just finished my first visit to Iberostar Cozumel. The resort is beautiful with small villas scattered throughout lush palms and other tropical vegetation. The food is very good with lots of choices on the buffet plus Oriental, Tex-Mex and Steakhouse restaurants that take reservations. Dressel Divers was a top notch dive operation and the diving was absolutely beautiful. The group... More 

Helpful?
Thank Sherrieohoh
Level Contributor
3 reviews
Reviewed yesterday NEW

All of the staff are the main reason for my visits. Everyone is so nice and always happy and excited every day. I don't know how they do it! I do want to point out two individuals that I will never forget. The first is a star friend named Gabby. She is my absolute most favorite. The few encounters we... More 

Helpful?
Thank Anthony M
Austin, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW via mobile

We stayed 5 nights - our second time here- what a great relaxing place! We really were pleasantly surprised at the talent at the Beatles show. The star friends put on a great show - talented , creative and so friendly. I don't normally enjoy those types of shows but was completely blown away at it! Room was always clean,... More 

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Thank jenniferandgarry
Fort Saskatchewan, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 days ago NEW via mobile

My wife and I just returned from our eighth trip to the Iberostar Cozumel and our eighth dive trip with Dressel Divers Cozumel. We are never disappointed! We are already looking forward to our ninth. We stayed in Unit 5301 and it had just been renovated. The upgrades included new charging stations, new closet set up, new paint and rain... More 

Helpful?
Thank Michael K
1 review
Reviewed 3 days ago NEW

I was four days in the complex, the people of the staff were awesome, they were always taking care of us. The waitress Anita an Levi were very kind and polite. It was fun to be near the bartenders, there were tons of cocktails to taste, congratulations to Isidro for the excellent service. Tumbs up to the Starfriends your entusiasm... More 

Helpful?
Thank Patrick B
Thornhill, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

Hi! Every body! This has been one of the best hotels we have ever been too! We have traveled from November 11-November 19th. We aren't those type of people who sit in the pool we where mostly at the beach the whole day. When we first came we taught the beach was a bit rocky. We brought water shoes incase,... More 

Helpful?
1 Thank liza b
Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

-We just got back from a week vacation over Thanksgiving with our two kids, and had a ball! Orlando from the Star Friends made everyday so much fun with his friendliness, energy and that glowing smile. He knew all of our names within the first few days and my kids would search for him daily to see what activity he... More 

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2 Thank slholthouser
Mebane, North Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 days ago NEW

This was our fourth trip to the Iberostar in Cozumel. My wife and I love to dive and also love the beautiful grounds. On our arrival, Maria was able to move our room to a pool front (we did pay for an upgrade). It made the view spectacular. We absolutely love the flamingos, iguanas, peacocks, and the friendly cats. It... More 

Helpful?
1 Thank gsamu1
IA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW via mobile

Recently stayed 4 nights at Cozumel location. We have been to the larger resorts in the Riviera and we loved this one best of all! The size was fantastic for quick access to restaurants, pool, beach and front lobby. The good: Tex mex and steakhouse speciality restaurants were fabulous! Definitely check out the nightly shows, especially On The Rock. The... More 

Helpful?
2 Thank DKR_IA
Brampton, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 days ago NEW via mobile

The resort is older and a bit dated but the rooms and common areas are kept clean and the rooms are well stocked with enough towels and face cloths etc. The staff at this resort are excellent and these people deserve special recognition; Kimberley is a cocktail waitress working around the pool and the lobby area. Always smiling, remembers what... More 

Helpful?
1 Thank Bill O

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $201 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cozumel staff and other travellers.
559 questions
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Questions? Get answers from Iberostar Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if traveling in a family of 4 choose a sweet not a standard, a standard is way to small. i”
 of 5 bubbles 117lizab, 29 Nov 2016 | Read review
“I don't think there is a bad room location-wise There are no dressers, just some cubbies in the closet A/C had great fan for white-noise”
 of 5 bubbles slholthouser, 29 Nov 2016 | Read review
“Suites are worth the upgrade”
 of 5 bubbles sandybubbles, 22 Nov 2016 | Read review
“Not to many water front but all rooms are in garden setting”
 of 5 bubbles susancO4400IY, 22 Nov 2016 | Read review
“The hotel was full when we were there but if we had our way a room near the dive shop would be ideal.”
 of 5 bubbles saraangls, 20 Nov 2016 | Read review
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