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Iberostar Cozumel

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#11 of 51 Hotels in Cozumel
Certificate of Excellence
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Iberostar Cozumel
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4,644 Reviews from our TripAdvisor Community

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Showing 4,227: English reviews
Katy, Texas
Reviewed yesterday NEW

Enjoyed the resort on a day pass from a cruise to Cozumel. This place is perfect. Good food with great pool and beach. Drinks were weak but tasty and plentiful. Plan to return and spend a week in the cute cabana rooms. The resort staff seemed enthusiastic and friendly to the guests. The grounds are tropical and amazing.

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Helpful?
Thank TunaTom50
Meeker, Colorado
Reviewed 2 days ago NEWvia mobile

We were back again at our favorite place in Cozumel. I have reviewed the Iberostar before and I still give it 5 stars. This time there have been big improvements in the menus and they have started renovating rooms. Not much changes to the rooms but needed updating, beds, paint, furniture, etc.. all done very well. The biggest improvement I...

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Thank amazz0la
houston, TX
Reviewed 3 days ago NEW

The real value of an enterprise can be proven by their repeat customers. After trying a few other all-inclusive hotels years ago, we landed in a beautiful casita room near the beach at Iberostar. Since then, we return twice a year! Once, just the two of us; the other with our grown kids and grandkids! The botanical garden like resort...

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1Thank navyskipper
Reviewed 4 days ago NEWvia mobile

We arrived at iberostar on Tuesday. Its Thursday and we have had a great time so far! The rooms are awesome and very quaint. About four rooms to a building. We have the upper level and its very nice. The staff here is freaking awesome! Always someone checking on you to see if your ok? The pool is huge actually...

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Helpful?
Thank Matthew H
New York
Reviewed 5 days ago NEW

This was my first all-inclusive vacation and I am so happy I chose Iberostar Cozumel. I went with my boyfriend, who actually visited this place back when he was 12! Apparently, not much has changed. The little huts everyone stays in are quaint and I love that every one had a hammock. Our room was close to the beach and...

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1Thank Heather B
Hamilton, Canada
Reviewed 5 days ago NEWvia mobile

I have stayed at multiple Iberostar resorts throughout the Caribbean. I am basing my review based on the other Iberostar resorts. The Good: Staff is mostly friendly and helpful. I did have a couple of times where the waiting staff forgot about a drink order but not a big deal. The entertainment team was energetic throughout the day with activities...

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Thank Ryan M
Clifford, MI
Reviewed 5 days ago NEW

My wife and I visited in late January 2017 and had a wonderful time. From our reception to check out, I could not have imagined a better time or experience. Our room, 1104, was absolutely amazing and more than we could have hoped for. The resort grounds are beautiful and teaming with wildlife. The employees are friendly and courteous. I...

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1Thank Nelson G
Somers, Connecticut
Reviewed 5 days ago NEW

Third time staying at this property for a week of scuba diving. All diving locations are a quick 10-15 minute boat ride. The 3 dive boats return to the resort for a 10 minute break after each dive. Dressel dive shop located on-site has all equipment available. Top notch group of people. Resort is medium size comfortable. Food is good....

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1Thank jwelch10
Prince George, Canada
Reviewed 6 days ago NEWvia mobile

Cozumel Iberostar was one of the best places I have stayed at. The food was great. The staff were wonderful. You could always find a chair at the pool or on the beach. The shows were pretty good. Would definitely go back. We stayed 2 weeks and didn't want to leave. One thing that I would recommend is rent a...

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3Thank pgbirdsnest
Chestertown, Maryland
Reviewed 6 days ago NEWvia mobile

We were in cozumel on a cruise. We purchased a all inclusive day passo. Resort was very well maintained and great staff. Isabel at front desk was awesome. Wasn't so impressed with the beachanges but theyou had a great poolocation that made it for it.

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1Thank Anita O

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $197 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cozumel staff and other travellers.
608 questions
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Questions? Get answers from Iberostar Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor on the south side of the property near the beach (80's) is our choice.”
 of 5 bubbles navyskipper, 17 Feb 2017 | Read review
“Rooms near the pool area will be the noisiest during the day.”
 of 5 bubbles jwelch10, 15 Feb 2017 | Read review
“traveled with 2 other couple, all had different rooms, but great all the same. think any location would be great!”
 of 5 bubbles stacyelliott, 14 Feb 2017 | Read review
“stay away from main walkways of people and staff”
 of 5 bubbles nancij2014, 12 Feb 2017 | Read review
“Near pool is more fun!”
 of 5 bubbles northerngal5, 12 Feb 2017 | Read review
5 of 5