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Iberostar Cozumel

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Carretera Costera Sur Km 17.782, Cozumel 77600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
3 people have started booking this hotel
Hotels.com
USD 319
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Booking.com
USD 321
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Reserve now, pay at stay
Snaptravel
USD 277
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Free cancellation until 06/12/21
TravelocityUSD 319
Iberostar.comUSD 319
eDreamsUSD 321
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (7183)
Pool & Beach (1648)
Room & Suite (957)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Cozumel
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 62 hotels in Cozumel
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Snorkelling
Tennis court
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Spa
Couples massage
Facial treatments
Head massage
Manicure
Massage
Pedicure
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Mid-range
Languages Spoken
English, Spanish
6718Reviews1074Q+A100Room tips
Traveller rating
  • 3,214
  • 2,279
  • 782
  • 286
  • 159
Time of year
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Popular mentions
octtrip2021 wrote a review Yesterday
1 contribution
Wonderful medium sized property. Plenty of pool and bar space, fun activities and good food options, but small enough to be easy to navigate personal. The staff was very friendly and helpful. The evening activities were diverse and very fun.
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Review collected in partnership with Iberostar
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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sailwithhme wrote a review Yesterday
Tulsa, Oklahoma33 contributions10 helpful votes
My absolute favorite place to stay. The atmosphere is perfect, you are in the middle of the jungle and stay in bungalow style rooms. The experience is made even better by the entertainment staff and the bartenders, wonderful people. The shows are a must see, stay up and go to them all! Special shout out to Angelo who is amazing at his job, along with Harlet, Alejandra and Ruby. Can't wait to see you again!
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Date of stay: October 2021Trip type: Travelled with friends
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Response from Quality Manager Iberostar Mexico, Propietario at Iberostar Cozumel
Responded yesterday
Dear guest, It has been most pleasing to read that you had such a great time at Iberostar Cozumel and we want to thank you for sharing it with others. The fact that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we will continue working hard to achieve this every day. We try to think of everything to provide our guests with a perfect holiday. Once more, we thank you for sharing this review of our hotel and we hope that we will be able to serve you again in the future. Best Regards, Quality Manager Iberostar Cozumel
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Mike T wrote a review 13 Oct
1 contribution
My wife and I spent 4 days at Iberostar Cozumel for our anniversary and it was exactly what we were hoping for. Exceeded expectations! The rooms are nice and the property is beautiful. The pool and beach set up is great. Swim up bar is awesome. We mostly spent our days snorkeling and drinking cocktails on the beach. It was perfect! Our favorite part of the whole experience was the staff. They are all so kind and accommodating. They work incredibly hard and are so friendly. I would recommend getting to know the staff as you'll see a lot of the same people every day. Our new friends Elisandra, Raymundo, Alejandra, Angelo and Edgar did a great job of making us feel welcome and comfortable. (everyone else did as well, those are just a few of the names I remember. The ENTIRE staff is amazing) We ate all but one meal in the buffet as the restaurants were all full by the time we went to make reservations. (make those reservations early!) The buffet was great though. We had envisioned "cruise ship food"... but it was definitely better than that! The hotel's covid protocols made us feel safe and comfortable. Everything felt clean and well attended to and people did a good job of wearing masks when required to. We looked at lots of other resorts and I'm so glad we decided on Iberostar. We will definitely be back!
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: We requested a room with king bed near the pool area and it was great
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Cozumel
Responded 2 days ago
Dear guest, We would like to thank you and your wife for choosing to celebrate your wedding anniversary at Iberostar Cozumel. Our goal is to create a particularly pleasant atmosphere for our guests with our numerous services in our wonderfully designed hotel, so your words confirming our success are really important to us. It is also good to know that you hold us in fond memories and we very much hope that you visit us again soon. Best Regards, Quality Manager Iberostar Cozumel
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Tami R wrote a review 12 Oct
1 contribution
Too many wonderful things to mention!! A few.... the view,rooms,staff,activities,food,talented entertainers ....everything top knotch! We will be back!! So many wonderful staff but to mention a few Alejandra in entertainment and Ana our beautiful waitress!!
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Visit Albertos Beach bar and grill next door!
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Cozumel
Responded 3 days ago
Dear guest, We want you to know that we are really happy that you had such an excellent holiday with us at Iberostar Cozumel and thank you for sharing your experience. As we aim at a daily basis to exceed the needs and goals of our valued guests and provide them with a place of joy and total comfort, we are obviously humbled by your kind words. We would like to express our gratitude once again for your wonderful feedback and hope to have the honor of hosting you for the fifth time. Best Regards, Quality Manager Iberostar Cozumel
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Travel_bourbon_zen wrote a review 12 Oct
Washington DC, District of Columbia300 contributions87 helpful votes
Great little resort. Came with very little expectations and was pleasantly surprised. First the diving and the price is very fair. Also note that because of the price the food is not the best but the service and the people were really great. Size of resort is manageable once you orient yourself. Lots of people come back again and again - and they are all so nice! Would come back for the service. Alejandra was great and the bartenders were all so polite. They never have change for pesos or dollars - so I just gave big tips a couple of times.
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Date of stay: October 2021Trip type: Travelled solo
Room Tip: Bring water shoes so you can enjoy the beach.
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Cozumel
Responded 3 days ago
Dear guest, Thank you so much for choosing Iberostar Cozumel on your most recent vacation. We are happy to hear that you had a great time with us enjoying our different services and amenities. Likewise, we would like to take this opportunity to thank you for sharing your feedback with us, as being our gastronomy is one of our most important pillars, we are sure that your comments will be of great help to enhance our guests’ experiences. We hope to welcome you back to keep pampering you as you deserve. Kindly, Quality Manager Iberostar Cozumel
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PRICE RANGE
USD 144 - USD 359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar cozumel hotel cozumel, cozumel iberostar, iberostar cozumel mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
294
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Frequently Asked Questions about Iberostar Cozumel
Which popular attractions are close to Iberostar Cozumel?
Nearby attractions include Palancar Reef (2.0 km), Columbia Reef (5.3 km), and Playa El Cielo (6.0 km).
What are some of the property amenities at Iberostar Cozumel?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Cozumel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Cozumel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Cozumel?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Cozumel?
Conveniently located restaurants include Alberto's Beach Bar & Restaurant, SkyReef Cozumel, and Carlos'n Charlie's Beach Club.
Are there opportunities to exercise at Iberostar Cozumel?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Iberostar Cozumel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Iberostar Cozumel?
The staff speaks multiple languages, including English and Spanish.
Does Iberostar Cozumel have any great views?
Yes, guests often enjoy the ocean view available here.
Is Iberostar Cozumel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.