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Iberostar Cozumel

#12 of 52 Hotels in Cozumel
Certificate of Excellence
GreenLeadersGold level
13/06/2017 14/06/2017
1 room 2 adults 0 children
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Iberostar Cozumel
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4,811 Reviews from our TripAdvisor Community

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Lexington, Kentucky
Reviewed 3 days ago NEWvia mobile

Excellent food with a variety of choices for every palate. The service was phenomenal from the wait staff to the housekeepers to the front desk. Best family vacation we have ever taken. The whole family loved it.

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1Thank SupermomAS
Madison, Mississippi
Reviewed 4 days ago NEW

This is a great resort with very friendly staff. The food was very good great selection at each meal time. We stayed in a regular room with a king bed. The room although small was very comfortable. The dive shop on site was excellent and very convenient. I would definitely return and recommend it to those who want a laid...

Review collected in partnership with Iberostar
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1Thank Jill186
Alfred, Maine
Reviewed 4 days ago NEW

We're just back from 10 sun-filled days at Iberostar Cozumel. Everything was GREAT! We stayed in 3203, just a short walk to the pool and the beach. The reception desk welcomed us back with our names on a board. Our bartenders, Gaspar, Alfredo, and too many others to recall took very good care of us! Rodrigo, the chef, was simply...

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1Thank Terence M
Grove, Oklahoma
Reviewed 4 days ago NEWvia mobile

I'll start with the positives. The resort itself is beautiful. The huts are charming and the feeling of being in the jungle is fun. This was our first trip to Cozumel so I don't have much to compare it to. It's pretty. Honest review here: The rooms. Well, let's hope you don't plan on hanging out there a lot. We...

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3Thank klupardus
Reviewed 4 days ago NEW

Rooms were clean and freshly updated. Bathroom was small but recently redone. Nice walking paths to beach, pool area and restaurants. Service was excellent in the lobby bar and beach bar. Also very good at all the restaurants. Alberto was a very helpful and attentive concierge. Lily was also very helpful. The bartenders at the pool bar, other than Guillermo,...

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1Thank Kathy F
Reviewed 6 days ago NEW

We usually cruise but my wife wanted to try an all inclusive. We went with iberostar cozumel because we love cozumel and heard good reviews. It was wonderful. Clean rooms, great pool, super good service. We loved it!!!

Review collected in partnership with Iberostar
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4Thank andyhT3296CE
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for your review, we appreciate that you have taken the time to acknowledge the efforts of our dedicated team. No doubt will they be motivated by your kind words. We are also happy to hear that you enjoyed our facilities specially the pool area. We thank you sincerely for having chosen IBEROSTAR for your recent Mexican...

Tuscaloosa, Alabama
Reviewed 1 week ago via mobile

My family and I just returned from our stay at Iberostar Cozumel (May 14-20) and we can't say enough great things about the resort and our overall experience! Room: I had read some reviews saying that some people's air conditioning was broken, but we had the exact opposite: our rooms were so cold (which we loved) that our glasses fogged...

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6Thank gracealexander13
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you very much for your delightful review, after reading your comments you make us feel so proud. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify the highlights of your trip: The beautiful landscape, quality of beverages, buffet, a la carte restaurant, the beach and specially...

Reviewed 1 week ago

We just returned from 11 days at Iberostar Cozumel. What a wonderful time had by all. I traveled with my wife and 8 friends. Before selecting this resort, I read many reviews on trip advisor. I don't know where the folks who wrote bad reviews stayed but it could not have been here. The hotel desk staff were friendly, pleasant...

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2Thank JimDaddy1
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for choosing IBEROSTAR as host of your holidays and taking the time of sharing your experience with Trip Advisor Readers. It is a pleasure to know how much you enjoyed your stay with us highlighted by our staff’s attentiveness. Our team members always does their best in order to meet and surpass the expectations of our...

Port Colborne, Canada
Reviewed 1 week ago via mobile

We traveled here as club members. Cozumel is a beautiful island with amazing people all willing to go the extra mile for you with a smile. This was our fourth Iberostar we have visited. Thank you to the staff and club staff for making our anniversary so special and memorable. The member area was beautiful and private we actually spent...

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Thank CandixMarie
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, First of all , we really appreciate your loyalty to your home IBEROSTAR and thank you for your glowing observations on what you lived and felt while on vacation with us. We are very grateful for your comments and it is so gratifying to see that our efforts are appreciated. We are working tirelessly to reach your satisfaction...

Canada
Reviewed 1 week ago

This is an excellent resort from top to bottom. Like any place, there are pros and cons, however, the cons are so minimal that they are so minor compared to the pros. LOBBY Pros - The lobby is very well maintained at all times. It is clean, comfortable, and the seats are comfortable. - There are sufficient fans, seats, lights,...

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Thank Youshallneverknow58
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, On behalf of the General Management of IBEROSTAR Cozumel, we want to express our most sincere gratitude for choosing us. It is delightful to read that you enjoyed the beauty of our hotel and is also great to read such nice comments on our gastronomy, our Executive Chefs use their passion for food and high quality ingredients to...

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13/06/2017 14/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $176 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cozumel staff and other travellers.
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Questions? Get answers from Iberostar Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are situated on the first and second floors. If you have issues walking up stairs, simply ask for a bottom floor room.”
716terencem, 25 May 2017 | Read review
“We were on the 1st floor in the 4500 building. It was fairly close to the lobby and restaurants, a little walk to the pool and the beach.”
kathyfU930PJ, 25 May 2017 | Read review
“Cottage 11 has great views and close to bar, dive shop and pool.”
JimDaddy1, 22 May 2017 | Read review
“We had a suite that was awesome!”
Tonynevada, 18 May 2017 | Read review
“upper floor had better air conditioning”
shrinkb, 18 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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