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Casa del Mar Cozumel Hotel & Dive Resort

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Casa del Mar Cozumel Hotel & Dive Resort
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498 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Lakewood, Colorado
Reviewed 20 June 2013

This hotel is great if your DIVING. DO NOT go here if your wanting an all inclusive VACATION. The food in the one restaurant is mediocre at best. The "all inclusive" package isn't really all inclusive. You have to pay for any premium liquor you order at the one bar. There is no beach and the pool is tiny. They...

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Helpful?
2Thank Dson33514
austin, TX
Reviewed 16 June 2013

I came back to Cozumel, which is one of my favorite places to dive. First, this place is a hotel that caters to divers. It sits across from the beach, but has a private bridge to a private beach, with a scuba shop right there where you can do your check-out dives and shore dives. There are now 3 dive...

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Helpful?
Thank dpaustex
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Friend: First of all, thanks you for your preference at Casa del Mar, Cozumel . We are glad for all your comments that you have shared through tripAdvisor, we appreciate your interest and confidence. We hope see you very soon in this wonderful Island and your second home: Casa del Mar. We would like invite you also to keep...

Los Angeles, CA
Reviewed 5 June 2013

Rooms are fairly nice and have the basics. I liked the AC, TV, and free safe. I did not like the super hard bed and uncomfortable pillows. The upkeep on the complex was good, but the pool area and swim-up bar could have been better (e.g.: need some more sun umbrellas). Having to exchange pool towels every time was a...

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Helpful?
Thank AlexTravels86
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Alex, Greetings from Casa del Mar, Cozumel! First of all I would like to thanks you for staying with us during your last visit in Casa del Mar, Cozumel. Also thank you for your time and valuable feedback. Your opinion is always welcomed and listening to our guests is the most important to improve and make the relevant adjustments...

NEW ORLEANS
Reviewed 31 May 2013

Our stay at Casa del Mar was excellent as always. That is the reason that we return there so often. The staff are what makes the place have such a homey atmosphere. Anyone can build a hotel, but it takes great people to make it a resort. They are well trained and sincere about helping you achieve a great vacation....

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Helpful?
Thank JORGEDELMAR
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Jorge, First of all, behalf all our staff we want to thank you for your preference in Hotel Casa del Mar, Cozumel. Thanks in advance for your special comments trough TripAdvisor, also we are glad that you are part our family for the last 15 years and that you enjoy your stay each visit in your second home. Your...

florida
Reviewed 25 May 2013

Wonderful trip, great food and drinks. Clean facilities. Service was super in the bar and dining area. Breakfast buffet was good but did not like lunch buffet as we got in so late for lunch. When we complained and ordered off the menu Problems were immediately addressed and resolved. .I plan to go back next year as it is a...

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Helpful?
Thank madnurse
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Friend, Fist of all, We would like to thank you for sharing your comments through TripAdvisor. We really appreciate your review, listening to our guests is the most important for us. Also, we are glad to know that your trip was wonderful, we can't wait to see you very soon!! I would like invite you also to keep in...

Bend, Oregon
Reviewed 24 May 2013

Central Oregon Diving stayed at Casa Del Mar from May 10 to May 18. As a group of 12 we had a wonderful stay her. I personally enjoyed my room accomodations and the hotel ammenities. The resturant has a nice menue to choose from, so for the 8 days I was there I had something different to eat everyday. The...

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2Thank RogerH0986
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Roger, Thank you for your comments through TripAdvisor and thank you for sharing the pictures. We are happy to know that you have enjoyed the food, your room and all your stay at Hotel Casa del Mar, Cozumel. We can't wait to see you again at home with all friends of Central Oregon. Also, I would like invite you...

Dillon, CO.
Reviewed 14 May 2013

I have stayed here about 8 times over the past 15 years. I do remember it before the cat 5 hurricane and after. They did a good job at remodeling the beach area afterwards, but it didn’t have that same charm as before. This is not their fault as the whole island suffered from this. I remember when the entire...

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Thank acoustic5679
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Acoustic, Greetings from sunny Cozumel!! Thank you for your comments through tripAdvisor, is good to know that our friends have wonderful memories about Cozumel before the hurricane "Wilma", unfortunately this hurricane caused lot changes for the Island (specially the reefs as you have mentioned) and for the Hotel also, by the way we have worked hard to improve our...

Reviewed 14 May 2013

I stayed here for 6 nights after booking another place and being discussed with it. I loved my room with a view of the ocean and garden. Room was always clean and was very helpful. I went to Cozumel for diving and I did lots of it while there.

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1Thank Kimhast
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Kimhast, Greetings from sunny Cozumel!! Thank you for sharing your experience trhough TripAdvisor. We are happy to know that you have enjoyed your stay in Casa del Mar. We hope see you again in your next visit at Cozumel and provide you our best service. I want to invite you also to be part of our official social media...

Minneapolis, Minnesota
Reviewed 8 May 2013

The Casa del Mar provides good accommodations, a good restaurant, and good service for a great price. The rooms are not fancy but very functional and sufficient size. There is a dive operation associated with the hotel as well as Scuba Shack (who I dive with), both just across the street making access for diving quite easy. The restaurant is...

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3Thank RayMan222
VENTAS C, Director de Relaciones Públicas at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Ray: Thank you so much for your comments through TripAdvisor, We are glad to know that you have enjoyed again your stay in Casa del Mar, Cozumel. We hope to see you soon on your second home: Casa del Mar. I would like invite you also to keep in touch with us through facebook Casa del Mar Cozumel. Have...

Savannah, Georgia
Reviewed 5 May 2013

Just spent 1 week at Casa del Mar with the Digital Fiesta group. Debated between giving it 3 or 4 starts - it really falls somewhere in between. The facilities are very nice and have everything you need. Rooms are pretty plain but adequate. Beds are thoroughly uncomfortable but hey, its Cozumel. The pool is quite small but the temperature...

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Helpful?
Thank Judy M
VENTAS C, Gerente at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Thanks for your review. All comments help us to improve. About the diving, the distance to get the reefs to dive is approximately 1 hour and depend where the group decide to dive also, for example el paso del Cedral. We hope see you again!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel Casa del Mar Cozumel is a charming Mexican hideaway facing the magnificent Caribbean Sea. Situated across the main boulevard with 98 comfortable rooms and eight recently restored Deluxe Cabanas, the property is surrounded by beautiful and exotic garden area with a Mexican town feeling. Casa del Mar Cozumel is located two and a half miles south of downtown, less than five minutes away from the famous "Paraiso" reef. Our hotel is ideal for vacation, business, honeymooners and divers. ... more   less 

Additional Information about Casa del Mar Cozumel Hotel & Dive Resort

Address: Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $87 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Casa del Mar Cozumel Hotel & Dive Resort 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Casa Del Mar Hotel Cozumel
Casa Del Mar Cozumel
Casa Del Mar Resort Cozumel
Hotel Style:
#14 Top resorts Hotel in Cozumel
#18 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Casa del Mar Cozumel Hotel & Dive Resort staff and other travellers.
21 questions
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Questions? Get answers from Casa del Mar Cozumel Hotel & Dive Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request an ocean view on the 3rd floor.”
 of 5 bubbles jsems00, 26 Feb 2017 | Read review
“Inside rooms offer more quiet than those facing the street, as I overheard they were noisy on the weekend.”
  • Beautiful grounds
  • Spacious and comfortable
  • One of the daily 'animals'
  • view of the street from the bridge which is accessed from the hotel property
 of 5 bubbles lawrences707, 4 Jan 2017 | Read review
“Superior Rooms have lovely views.”
 of 5 bubbles JeromeSherry, 20 Nov 2016 | Read review
“The bungalows are very spacious!”
 of 5 bubbles SkiPro22, 3 Oct 2016 | Read review
“Rooms on the far corners overlooking the pool area and water.”
 of 5 bubbles 163jeannab, 21 Sep 2016 | Read review
5 of 5