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Allegro Cozumel

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Allegro Cozumel
Allegro Cozumel
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3,759 Reviews from our TripAdvisor Community

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Showing 3,203: English reviews
Waterdown, ON
Reviewed yesterday NEW

Stayed at this resort from Feb 7th to 14th. Transportation: Excellent, about 20mins journey to the hotel from the airport. Check in: Didn't take long at all, arrived early and our room was ready. Rooms: Small but very clean. Ours had a "carribbean" smell in it from time to time but we opened our window (it had a screen) and...

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Helpful?
Thank ONEileen
Kansas
Reviewed yesterday NEW

Our upgraded room was nice, when we arrived and checked in we were told that we had rooms with king beds, when we got to are room they were not. After talking to the front desk they moved us the next day. We were traveling with another couple and wanted to be next to each other, but they couldn't get...

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1Thank SunburnKansas
Reviewed 3 days ago NEWvia mobile

I recently stayed at the Allegro with my family for a week. We all enjoyed our vacation and would go back to the resort. Having a beautiful beach and adequate food options, the Allegro is ideal for relaxing. If instead you want something to do there is basketball/tennis courts, beach games including volleyball, as well as fun activities and late-night...

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Thank Matthew N
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Matthew N, Thank you very much for sharing this great review of your recent stay at Allegro Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

Calgary, Canada
Reviewed 4 days ago NEWvia mobile

We did a week all inclusive at this resort January 28-February 4. There was 8 adults, 2 teens and 2 kids. Beautiful beach and ocean area. Absolutely crystal clear water that you can snorkel from right off the beach. Nice kids pool, with awesome water park/slides for the little ones. Would be nice if they heated the water a bit...

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3Thank carmybaby12
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Carmybaby12, We greatly appreciate the time you spent to review your recent experience in our hotel, at Allegro Cozumel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you very much for all the comments, recommendations and suggestions in the different areas at the resort, this will allow us to...

Durango, Colorado
Reviewed 4 days ago NEW

This hotel was fantastic. The rooms were exceptionally clean. Service by all employees was great and friendly. The beach was pristine. Activities included were amazing. And the food was delicious. The staff really worked hard to make it an enjoyable stay.

Review collected in partnership with this hotel
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1Thank Susan B
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Susan B, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. All our staff work hard to make all our guests vacation's special,...

Reviewed 5 days ago NEWvia mobile

I visit with my girlfriend Allegro Cozumel hotel for my first anniversary and I love the place , best service and the food. I have to thanks to Mirna Peralta ,Monica Palacios and Rafael Pelaez and all the staff for making our vacation the best during our stay .But if could add more variety at the breakfast and dinner's buffet...

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1Thank Cain G
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Cain G, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Allegro Cozumel and are delighted to read that we were able to match your holiday expectations. Mirna, Raphael and myself were very flattered that you mentioned us in your review and we thank you very much for your...

Richmond, Virginia
Reviewed 5 days ago NEW

We stayed here started Jan 28 for 7 nights in the First Club section. 2 years ago we stayed at the Occidental Grand next door, same company. We were in a 1 Bedroom, which was great! We had 2 full bathrooms. This 1 bedroom is just 2 studios opened up to each other - thus the 2 bathrooms. 1 side...

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3Thank haftrack
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear haftrack, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We have been blessed with beautiful beaches and ProDive is always ready to...

Peachtree City, Georgia
Reviewed 5 days ago NEW

Very nice beach. Dive operations were very professional. Plenty of food, but not the best quality. Seems like everything wasn't hot. Watch out hanging stuff outside to dry as someone took dive shirt from outside our room.

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1Thank Robert M
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Robert M, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your...

Reviewed 6 days ago NEW

Overall rating on this place is good. We have traveled all over Mexico and the Islands so we have a lot to compare to. The food was good / average, plenty of food and several selections but nothing great in this subject. The grounds were nice and the beach great. We had two units, a hotel efficiency with king bed...

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Helpful?
Thank Jason J
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Jason J, We greatly appreciate the time you spent to review your recent experience in our hotel, at Allegro Cozumel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We have mention your very kind comments to all the entertainment team, specially to Arely and Jesus Garduza, and are very happy...

Winnipeg, Canada
Reviewed 1 week ago via mobile

Visited as spouse of a diver and got all the same deals as a member of the ultimate dive experience. The separate lounge was great with breakfast starting at 6am, hot appetizers late afternoon and self serve premium liquor. Hector and Augusta were welcoming and helpful throughout. uDE has separate check in which allows you to avoid all the time...

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1Thank Catherine K
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Catherine K, Firstly we would like to thank you for the lovely review you shared following your recent visit to Allegro Cozumel and are delighted to read that you enjoyed the ultimate dive experience. We´ll be more than happy to share your kind comments whit Hector, Augusto and Luis to encourage them to keep improving. Sincerely we hope to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel resort. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. ... more   less 

Additional Information about Allegro Cozumel

Address: Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $205 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Cozumel 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Hotel
Occidental Allegro Resort All Inclusive
Hotel Style:
#12 Spa Hotel in Cozumel
#13 Top resorts Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Cozumel staff and other travellers.
325 questions
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ontario,canada

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Questions? Get answers from Allegro Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper rooms have more of a breeze. Rooms numbered in the 60's are near the adult pools.”
 of 5 bubbles SunburnKansas, 18 Feb 2017 | Read review
“ask for a second floor room, better views and less water noise as water runs down hill!”
 of 5 bubbles jasonjW6596AV, 13 Feb 2017 | Read review
“If you pay for the scuba diving package then you will be closer to the water but all locations are good as it isn't a large resort.”
 of 5 bubbles GrandmaV_12, 8 Feb 2017 | Read review
“Did not need ac most nights. Rooms on second floor are palapas and very nice. ”
 of 5 bubbles Kamillabarhopper, 8 Feb 2017 | Read review
“We love staying on the second floor -- this way your ceiling is the underside of the thatched roof -- so incredibly different from anywhere else we've ever stayed! ”
 of 5 bubbles BertM171, 6 Feb 2017 | Read review
5 of 5