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Hotel & Bungalows Mayaland

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Hotel & Bungalows Mayaland
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1,257 Reviews from our TripAdvisor Community

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Showing 807: English reviews
Atlanta, Georgia
Reviewed 7 January 2014

The Hotel’s location is what makes it great. We were able to get up and tour the ruins before all the busses from Cancun arrived. We loved being able to enjoy the place without feeling like a trapped tourist. We ate at the main restaurant away from the big buffets lines and enjoyed every meal. The wait staff was great...

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Helpful?
Thank carolyn84b
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

We are all saddened by your comments. I truly believe we are as far as any tourist destination can be from a "trap'. In all our facilities, the service our collaborators provide and the prices we charge for our rooms and menu entries. Please read the comments made by other guests.

London
Reviewed 6 January 2014

The plus: - Great location, next to the archaeological site entrance (although, it's worth noting that we had to wait more than 15 minutes after the official opening time, in order to buy our tickets, because the Chichen Itza staff were not ready...). - A beautiful park. - A relatively nice building. - Swimming pools are OK, not great. What...

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Helpful?
Thank LondonVibrations
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

When you return, I know you will be happily surprised with all the renovations we are undertaking! Thanks for your review. We look forward to seeing you again in the near future.

Reviewed 4 January 2014

We stayed two nights at the Hotel and Bungalows Mayaland, It is right next to the Chichen Itza complex - there is a view of the old observatory from the hotel foyer. The building is grand, old, and beautiful with a lot of history. The room was spacious and comfortable. The staff were friendly and conducted themselves in a very...

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Helpful?
Thank Yathrika
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thank you for your wonderful review ! I have taken note of all your comments and suggestions. We are, gradually, completely remodeling ALL rooms in the main building as of next Monday, two at a time, closing all adjacent rooms so as to make unnoticeable the work being performed. We hope to have the honor to be your hosts again...

Landskrona
Reviewed 30 December 2013

This hotel is maybe the most difficult hotels I have ever reviewed! Why? Because in some cases it is excellent - and in other cases needing irmprovement......So it comes down to what you want. Let me explain: First of all this hotel has one enormous advantage and that is the exceptional location, just outside the formal wall to the temple...

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1Thank NillaJ
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thank you so much for your wonderful comments! We are about to start remodeling, ALL our rooms in the main building, two at a time, blocking all surrounding rooms so as to make our work unnoticeable to all guests. We hope to have the pleasure of serving you again in the near future. May you enjoy a very Happy New...

Avon, Ohio
Reviewed 29 December 2013

We spent Dec 24 and 25 at hotel Mayaland. We had two bungalows on the gorgeous grounds. Rooms were clean. Bathrooms good, but hot water pressure low. Bungalows were palapa thatch roof; we knew this so bed netting not unexpected. Loved wooden doors with carvings. More than enough space. Room correlated with website description accurately If you want a complete...

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Helpful?
Thank Robert W
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thank you much for your through, objective, FANTASTIC Review ! I took note of your comments for the improvement of our menu content and some of the ingredients. When we have the pleasure of your next visit, you will experience the changes first hand, which will begin to take place within a few days. Muchas Gracias!

Tenafly, New Jersey
Reviewed 28 December 2013 via mobile

My husband and I spent one night. We loved the location and being able to visit the ruins before the crowds. We did not need the jacuzzi - in fact the water pressure was too low to fill the tub. There is something magical about the hotel and I would recommend it to anyone wanting to visit the area. The...

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Helpful?
Thank Geranel
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thank you so much for your patronage and the good comments your express about our hotel and that our near by Cenote is one of the most beautiful places you have ever visited! We hope to see you return soon. New and exiting experiences open up in 2013. Until then, enjoy safe travels. Hasta la vista!

Merida, Mexico
Reviewed 21 December 2013

Prepare to step back in time, but still enjoy the luxuries of today. We recently spent two night at the charming Mayaland Hotel in Chichen Itza. Our room had a fantastic view of the old observatory ruins, which lies only a short walk from the hotel. Our bus arrived just about lunch time so we made our way to the...

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Helpful?
Thank John J
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

You beatifully sum up what the Mayaland experience is about, and we all thank you! We look fordward to making your next visit a very special occasion. Happy Holidays!

Merida, Mexico
Reviewed 20 December 2013

We stayed 2 nights to be close to the park, right at the second entrance and without the crowds, see my review of chitchen itza. The hotel, built in the 20s, has been well maintained, is spacious, and has a superb staff. We had room 101, view of the observatory which was worth more then the cost of the room....

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Helpful?
Thank John J
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Your desire to stay with us again is indeed the best complement! Muchas Gracias. We all look forward to your return. We wish you our best for the Holidays. Hasta la vista!

Reviewed 15 December 2013

Like travel was in the past. The accommodations are 50's 60's and truly enjoyable. Besides the the sites of Chichén Itzá this Hotel has it's own history and allot of it. The charm of it's isolation in the jungle and the extra attentive staff make this place a must destination. We will be back , it was one of the...

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Thank Gpacer
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

...We look forward to your return! And to enrich your life with wonderful experiences. Until then, happy and safe travels!

Walnut Creek, California
Reviewed 11 December 2013

We stayed in this hotel only one night in early Dec. 2013. If you are into 5 star American hotels with all the amenities, this is not for you. But if you love Mexican old world charm - tile floors, archways, beautiful and naturally landscaped grounds, outdoor restaurants and good food, then by all means, give it a try. It...

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Thank jackientx
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

We all look forward to your next visit! And we'll help you make a week's vacation the best one you have ever had! Rio Lagartos, Izamal, Uxmal and the Puuc Region of the Yucatan Peninsula are magic places you do not want to miss. So come back soon to be pampered! Happy Holidays!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
World-Class resort in a unique tropical setting inside the Chichen Itza Arqueological Park. SPA. One of the 100 hotels on National Geographic "The Stay List" 2009 and again in one of the "133 Hotels we love, December 2011. Conde Nast Reader's One of the 100 Top Hotels in the World 2003. Conde Nast Gold List 2004. The most awarded resort in Yucatan. A member of the Rain Forest Alliance. 100% Mayan staff. Over 100 acres of unique tropical gardens. Award winning restaurants serving Mayan, Yucatecan, Mexican and International delicacies. Specialty stores. The Choco Story Museum store. we are less than a 2 hour drive from Cancun International Airport. Even less from the Merida Airport. We have special transportation pricing and arrangements. please contact us for details. We have a money back guarantee that our Resort, rooms, services and facilities are the very best in all of central Yucatan (Including Valladolid, Izamal and all other villages). Please Call us for more information on transportation, tours and activities. ... more   less 

Additional Information about Hotel & Bungalows Mayaland

Address: In the heart of the archaeological park of Chichen Itza, Chichen Itza 97751, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Price Range: $131 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel & Bungalows Mayaland 4*
Number of rooms: 54
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Also Known As:
Hotel And Bungalows Mayaland
Mayaland Hotel Chichén Itzá
Hotel Mayaland
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Questions & Answers

Here's what travellers have asked, with answers from Hotel & Bungalows Mayaland staff and other travellers.
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Questions? Get answers from Hotel & Bungalows Mayaland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“superior rooms in main building with a view on El Caracol/ Chichen Itza”
 of 5 bubbles dieeilige, 12 Feb 2017 | Read review
“Great views from the second floor”
 of 5 bubbles cynauce18, 10 Feb 2017 | Read review
“choose a bungalow”
 of 5 bubbles pamnicki, 8 Feb 2017 | Read review
“I would stay in a bungalow.. the hotel is old and not comfortable..however is you are on a budget consider it.”
 of 5 bubbles neelokb, 3 Feb 2017 | Read review
“front side rooms may have less noise from the dining/entertainment area - but only have a view of the Observatory ruins.”
  • view from hotel front door
  • our private balcony
  • our view from the balcony
 of 5 bubbles LBCaliforniaTraveler, 14 Jan 2017 | Read review
5 of 5