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Courtyard Cancun Airport

Hotwire.comUSD 154*
View Deal
#56 of 181 Hotels in Cancun
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 270*
USD 154*
USD 270*
USD 154*
USD 270*
USD 154*
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Courtyard Cancun Airport
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892 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cancun Airport
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Showing 711: English reviews
USA
Reviewed 30 December 2015

Location: Nothing around the hotel other than the airport… need to use a taxi to get around. Hotel: Very good condition, clean, and convenient to airport with shuttle service. Room: Very clean, spacious, and have great memory foam beds. Restaurant: Breakfast is very good… reasonable even if not included in price of room. Pool: Looked like very large and kept...

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Helpful?
Thank LeeFamUSA
Zurich, Switzerland
Reviewed 30 December 2015

When in need for an airport hotel in Cancun, Courtyard can be recommended. For vacations, I am sure there are nicer hotels with access to the beach. But in terms of location (next to the Airport) and the services it provides compared to other airport hotels, it is definitely one of the better ones. Especially the friendliness of all employees...

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Thank phmch
Reviewed 30 December 2015 via mobile

Spent a night on both sides of our all inclusive vacation in Playa Del Carmen. Little steep in price for a Marriott when doing a search but once you see other comparable hotel prices you'll find this place a reasonably priced gem. Workers are awesome, rooms are clean and beds are comfortable, breakfast was tasty... What more could you ask...

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1Thank Russell & Miche... L
Dana Point, California
Reviewed 30 December 2015

I stayed at this hotel just for an overnight the night prior to a flight back to the US. The main drivers for this stay were proximity to airport and the fact they have an airport shuttle. When my taxi dropped me off, I could not believe how nice it was. The staff was great and my room was very...

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Thank romazzino
Asheville, North Carolina
Reviewed 25 December 2015 via mobile

Stranded by our car rental company, and late to arrive, this was our only choice on Xmas eve. I am Glad to have a place to rest my head, but the mildew smell is awful. Hope the morning offers a better aspect of the stay. Hopefully the beach and the pool will make up for it.

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Helpful?
Thank Gillypants
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Thank you for taking the time to send us a review in regards to your recent stay at the Courtyard Cancun Airport Please accept our apologies for the inconveniences experienced in your room during your stay. We regret have fallen short of our goal on delivering a memorable experience. We hope that you have enjoyed our beautiful Jacuzzi and pool...

New York City, New York
Reviewed 19 December 2015

I would've never expected I'd be writing a RAVE review for a Marriott near the airport, but here it is. I stayed here just about 12 hours, but at every turn, the staff went above and beyond. Most notably, I left my ring in the bathroom of my room. I realized I left it behind when I was standing in...

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Thank Jessica S
California
Reviewed 10 December 2015

Stayed here 1 night after flight from lax and before starting our 10 day vacation further down the Rivera Maya. Was happily surprised at how nice it was. Staff was friendly. Dinner in the restaurant was very good and most important the room was nice with a great bathroom. Small but well laid out. As others have said, there is...

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Thank dls1277
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Dis1277 We are very glad your stay started at our Courtyard by Marriott Cancun was a good start of your vacation around this beautiful área. I have shared your good comments about the facilities, the service and the food with our Team and it was also a good note to start our day, with the satisfaction of having had...

Reviewed 9 December 2015

I stayed at this hotel after my Cozumel Ironman.. from the minute I arrived, everyone was helpful and shot loads of care.. The cherry on top of the ice-cream was : I woke up the morning after the Ironman and headed towards the airport using the very helpful shuttle services the hotel provides, due to exhaustion I forgot my cellphone...

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1Thank Alejandro L
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Alejandro L., First of all we would like to congratulate you in your participation in the Cozumelk Ironman Challenge. I am sure it was a very fullfilling experience. Your comment about the spirit of service of the driver of the shuttle to the airport, Guillermo, was a great way to start our morning meeting with our front desk staff....

Reviewed 8 December 2015 via mobile

Great place to stay on last night of trip. Had to turn in rental car after great visit so stayed here before early morning flight home. Great pool, two hot tubs. Ate dinner and easily the worst meal of whole trip. Cold, greasy, not good. Staff was nice. Rooms clean and quiet. Best mattress of trip.

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Helpful?
Thank Tracimcgregor
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Tracimcgr, Your input about dinner at our Courtyard by Marriott Cancun have been discussed with our Chef and he would be monitoring the night shift closely. Thank you for your valuable comments. It is helping us to improve our services. We are glad you enjoyed the pool and jacuzzy, the relaxing gardens, the clean room and the service. Hopefully...

Aspen, Colorado
Reviewed 4 December 2015

I really enjoy Marriott hotels, but this one should be avoided. The staff was rude and surly, the rooms and facility were dirty, and there was confusion when too many people showed up for the 4:30 AM airport shuttle. I had a feeling that this might be an issue because I asked if we should sign up for the shuttle,...

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Helpful?
Thank sky81611
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Sky81611, It was with distress that we learned of your experience at our Courtyard by Marriott Hotel and immediately, we have taken actions to prevent the inconveniences in the service, described by you in your review. It is due to your valuable input that a rescheduling of our shuttle service was implemented and our service in that important issue...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the best of Cancun, Mexico when staying in the Courtyard Cancun Airport. Our gorgeous hotel is located around 5 minutes away from Cancun International Airport and we offer a complimentary shuttle to and from the airport throughout the day. Be sure to take advantage of our free high speed Internet access, state-of-the-art fitness center, outdoor pool and spectacular El Henequen restaurant. ... more   less 

Additional Information about Courtyard Cancun Airport

Address: Boulevard Luis Donaldo Colosio Km. 12.5 | Lot 1, SMZA. 301, Cancun 77560, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $188 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Cancun Airport 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard
Hotel Style:
#15 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
#35 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cancun Airport staff and other travellers.
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Questions? Get answers from Courtyard Cancun Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get Upgrade as Marriott Members, this location will give you the worse room or suite on the Property.”
startours, 15 May 2017 | Read review
“Rooms toward the back of the hotel overlooking the pool are quiet and showoff the pool/garden area at night with the torches and lights.”
257gregb, 2 May 2017 | Read review
“We had a garden view on the first floor, excellent.”
FDG44, 26 Apr 2017 | Read review
“Ask for one overlooking the garden/pool area”
Admiralpeter, 10 Apr 2017 | Read review
“As there is no ocean veiw garden veiw is very adequate.”
larrym714, 8 Apr 2017 | Read review
5 of 5
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USD 154* /night
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Prices are for 1 room, 2 adults
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