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What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Great things: Beatiful beach, pool, and restaurants. Kids club is one of the bests in Cancun.
Bad things: noisy rooms, and the publicj bathrooms are very dirty all the time!
I recommend the hotel for families, not for single persons.More
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 26 August 2016
It is a pleasure to know that you enjoyed our facilities and our Kids Club.
Also, thank you for letting us know the inconveniences you had so we can enforce and improve the service, as your comfort and satisfaction is really important to...More
I feel as though some of these reviews are a bit harsh. I think you have to rate this hotel fairly based on what you get for what you spend. This is a bit less expensive than most of the hotels in that area, and...More
1 Thank Keith W
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 25 August 2016
We would like to thank you for taking the time to give us your opinion about your experience. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay.
All your comments are fully...More
This resort leaves a lot to be desired the elevators are small and slow, the buffets all served the same food and not the greatness selection of food. The pools are overcrowded and not very big for the amount of guest that they have. This...More
1 Thank travjenk
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 27 August 2016
We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future.
We reiterate once again our sincere apologies for any setbacks you...More
We went here for our honeymoon from August 11-18, 2016. Overall the resort was a lot busier than expected.
Pros: - water is beautiful and calm, great for practicing snorkelling
- beach is nice and fairly well groomed
- good selection of places to eat,...More
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 23 August 2016
We appreciate you taking the time to share your comments; this helps us to provide better services in the future.
In regards to the inconvenient at your room it is important to mention that all rooms are thoroughly cleaned and regularly fumigated to...More
My trip was in August of 2016. It was two 18 year old girls, myself and a friend, travelling on our own as a graduation present to ourselves. We are both very responsible people and were looking forward to travelling to Cancun on our own....More
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Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
USD 191 - USD 389 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#40 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Family Rooms ,
Number of rooms
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