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Grand Oasis Palm

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Pool & Beach (771)
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Overview
  • Excellent50%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible6%
Travellers talk about
“white box”(139 reviews)
“grand oasis”(164 reviews)
“la bamba”(77 reviews)
AMENITIES
Wifi
Parking
Breakfast included
Beachfront
Pool
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Offers from Grand Oasis Palm
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Offers from Grand Oasis Palm
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,858)
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251 - 255 of 1,572 reviews
Reviewed 14 March 2017

It was a family resort somlots of kids around. Plenty of restaurants to choose from. Our favourite are the seating restaurants. You need to reserve but, food are worth it. If you like seafood, La bamba is awesome! you just have to be patient in...More

Review collected in partnership with this hotel
Thank karren2017
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 16 March 2017

Dear Karen, Thank you for taking the time to share your comments with us, we are very glad of how much you enoyed our facilities and especially our a la carte restaurants. We appreciate the time you have taken to share such nice comments about...More

Reviewed 14 March 2017

Coming here was one of the best decisions my family and I made. The only criticism I have was the fact that we had to pay for wifi. But even then, it was a blessing in disguise because it allowed my family and I to...More

2  Thank Marina S
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 15 March 2017

Dear Marina, We appreciate the time you have taken to give your opinion on your stay with us; it was a pleasure having you and your family as guests. We thank you for the kind comments and will of course congratulate the members of our...More

Reviewed 14 March 2017

My husband, 15 year old son, and I stayed 3 nights in February. We chose this resort as it stated we could access all three of their resorts, all restaurants, and my son wanted to play beach volleyball. When I inquired as to accessing the...More

1  Thank haragama
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 15 March 2017

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very...More

Reviewed 13 March 2017

We arrived in Cancun on February 27 until March 6,2017. We are a family of 4, ages 42,41,20 and 12 First off i would like to say is that this resort isn't perfect. there are a few things that could be better... on that note,...More

4  Thank Elton G
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 14 March 2017

Dear Elton, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. We are very happy to have met your expectations and that you had an excellent trip to Cancun. We work hard...More

Reviewed 12 March 2017

I knew going in with the reviews being so mixed that I shouldn't have high expectations for this place. Boy was that an understatement. First off - after reading reviews, the ones that were on the negative side all have the same comment from management...More

3  Thank JoanneJordP73
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 14 March 2017

Dear Joanne, First of all, we want to thank you for choosing our resort to enjoy your holidays, on the other hand we are really sorry to read your experience did not met your expectations. It is important for us to mention, the concept we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Meeting Rooms
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Business Centre with Internet Access
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 163 - USD 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Cancun
#42 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Family Rooms, Suites
Details
Price range
USD 163 - USD 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Cancun
#42 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Family Rooms, Suites
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Traveller (3101)
Pool & Beach (771)
Room & Suite (565)
Dining (374)
Amenities (119)
Family and Play Areas (84)
Business Centre & Event Rooms (11)
Questions & Answers
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cfromnh
17 April 2018|
AnswerShow all 2 answers
Response from sugarplum14 | Reviewed this property |
Yes the kids wristbands were different - the water slide pool parents could go in the pool just not on the trampoline or the rock wall.
0
Votes
Room Tips
"Go around 3 pm to stand in the line up for the a la cartes."
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"Lagoon or ocean view. Both were nice. We were on the third floor."
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"Room very clean plenty water bottlesgrest service. Bathroom very small very complicate using bathroom and..."
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"10th floor was awesome - although no balcony!"
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