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Dreams Sands Cancun Resort & Spa

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#27 of 182 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
Dreams Sands Cancun Resort & Spa
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3,331 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Sands Cancun Resort & Spa
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Showing 2,231: English reviews
Calgary, Canada
Reviewed 2 weeks ago

We stayed at this resort for two weeks in January 2017 and really enjoyed our stay. The rooms without the balcony are much larger in size and also have a nice big window that you can open up if you want to listen to some of the entertainment. This hotel is very busy with a lot of activities and people...

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Helpful?
5Thank SandyAM2014
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear SandyAM2014, Thank you very much for staying recently with us and writing a comment about your vacation at the Dreams Sands Cancun Resort & Spa. We appreciate that you have enjoyed our staff attentive service and that you loved our international buffet. We will work harder to achieve five stars on your next trip. Our team looks forward to...

Brechin, United Kingdom
Reviewed 2 weeks ago via mobile

We have had an excellent two weeks at the dreams sands resort with first class service and food. The hotel however is very old being one of the first hotels built in cancun resort and is badly in need of a full refurbishment. We have been told by the manager that the hotel will be closing in low season for...

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Helpful?
3Thank Paul B
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Paul B, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We appreciate your comments. We feel very sorry about the situation in the airport, is quite usual for new visitors. We appreciate your understanding that those people don't work...

Reviewed 2 weeks ago via mobile

We stayed for a week... The service and food was top of the line.. rooms clean. The Preferred club was very nice. The beach was smaller then We had thought and very crowded but because of the calm beautiful waters we still enjoyed. We would go back!!!

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Helpful?
1Thank Michelle F
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Michelle F, Thank you very much for staying at Dreams Sands Cancun Resort & Spa recently and writing a comment about your experience. We are delighted to read that you enjoyed the facilities and special services delivered to Preferred Club guests. We proud ourselves with providing an outstanding service that has become our signature feature. It would be our...

Reviewed 2 weeks ago

Stayed here 5 nights with my husband Jan. 25-30, 2017. We booked the PREFERRED CLUB KING BED CORNER SUITE. Be aware all of these suites are connecting rooms. You WILL hear noise (babies crying, etc.) in the adjoining room! Not pleasant. Do not book suite 944 as the stepup to get into the bathtub (functions ONLY as shower) is 26"...

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3Thank Lois C
Reviewed 3 weeks ago

There are so many positive things to say about this resort..... I shall start with the check in, but let me suggest that you go with the "Preferred Club" room for many great reasons!!!! The private check in at the Preferred Club office was smooth as silk and they were very accommodating to my requests..... I wanted an upper floor...

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7Thank Bentley M
Reviewed 3 weeks ago

We checked into this resort on Thursday January 26 everything seemed great we decided on Saturday to take a day trip to another island. We spoke to the concierge and they told us what to do and where to go. After returning to the resort on late in the day we were unable to get into our room, after numerous...

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Thank Bridget F
Moorpark, California
Reviewed 3 weeks ago

Dreams Sands is simply amazing, beautiful resort with great amenities. Family vacation with children ranging from 4 to 19 years old and there are activities for all ages. The staff is the best, they treat their guests very well and all are very respectful. Highly recommend this resort.

Review collected in partnership with this hotel
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3Thank morales2017
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear morales2017, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We appreciate your comments. Looking forward to host you again!

Chicago, Illinois
Reviewed 3 weeks ago

This was my first time back to Cancun in over 20 years. Finally allowed myself a really good vacation. I booked this trip about 3 weeks before I left through Apple Vacations. Room Booked: Preferred Club King Oceanfront I arrived at the hotel about 3 hours before check-in. Was promptly and warmly greeted by ever person in the lobby and...

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5Thank dennisj2000
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear dennisj2000, Thank you very much for your positive review of your recent stay at our property. It is a pleasure to know that our staff's warm service exceeded your expectations; your comments are an inspiration for our team to continue working with passion, ensuring that our valued guests have an enjoyable and memorable experience with us. We are so...

Janesville, Wisconsin
Reviewed 3 weeks ago

We recently vacationed at Dreams Sands. 1/20-1/27. Over all our stay was great. The staff at all bars and restaurants were so nice. Especially Yun, Pato with the entertainment crew. Oscar the bartender and Benjamin the beach wait staff. Only downfall was at check in when we had requested a king bed and were told none were available unless we...

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2Thank mulligans6
Reviewed 3 weeks ago via mobile

Take me back!!!! This resort was absolutely amazing for our week stay in Jan. We were a group of 7 being 5 Women & 2 Men, all around 25-30 in age. It was all of our first times in Mexico. From the minute we walked into the lobby & were greeted with champagne and cold towels we knew it would...

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Helpful?
3Thank Bianca R
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Bianca R, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $317 - $859 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com and Jetsetter so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#20 Spa Hotel in Cancun
#25 Top resorts Hotel in Cancun
#26 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
623 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony room ocean front”
 of 5 bubbles 192bev, 18 Feb 2017 | Read review
“We were not able to "choose" a room closer to our traveling companions, unless we wanted to pay the extra daily premium.”
 of 5 bubbles Bosanchubo, 18 Feb 2017 | Read review
“over all it was great!”
 of 5 bubbles 511lynh, 18 Feb 2017 | Read review
“Have the preferred rooms have more of an ocean view. Paint over that lady that is on the mural on the wall.”
 of 5 bubbles BPS-246, 17 Feb 2017 | Read review
“Don't get a room near the elevator.”
 of 5 bubbles JPVancouver, 16 Feb 2017 | Read review
5 of 5