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Dreams Sands Cancun Resort & Spa

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#26 of 181 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
Dreams Sands Cancun Resort & Spa
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3,348 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Sands Cancun Resort & Spa
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Showing 2,244: English reviews
Toronto, Canada
Reviewed 1 week ago

We've been to other Dreams resorts and Dreams Sands is this definitely ranks at the low end of the group. 1)The first room we were given was right above the nightclub, the noise was unbearable, so we ask to be moved, and was accommodated something slightly better the next day. 2)The $200 resort credit included in the package is a...

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Helpful?
1Thank TOGolfer2
Clifton Hill, Missouri
Reviewed 1 week ago

beautiful beach, great food,, very friendly staff. Best eating place is Waves and Sands,manager was Lidia Mendee,waiter jessica,order the surf and turf. Also another fav is Olio, Shelly,franacso, Jonathan is the best,lol

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Helpful?
1Thank Linda B
Welland
Reviewed 1 week ago

Didn't like the dress codes and paid too mUchiha for the week....We really enjoyed the stay though..people at the hotel were very friendly and the city is very clean and beautiful....Beach is small and not enough seating on the beach. But we did complain and we're brought to the VIP section. Food was good and no one got sick!! This...

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Helpful?
1Thank Mark N
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Mark N, Thank you for taking the time to write and share your recent experience at Dreams Sands Cancun Resort & Spa. We are happy to know that you liked our destination and that you enjoyed your stay with us, the food and specially the friendliness of our staff. We hope to have you back, allowing us the opportunity...

Reviewed 1 week ago via mobile

Nothing bad to say about this resort. Staff was friendly and super helpful. Awesome stay! All our needs and concerns were looked after immediately. The hotel is beginning o show it's age a bite but was clean and well maintained. Entertainment was a good variety..

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Helpful?
1Thank Deb B
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Deb B, It's our pleasure to know that your stay at Dreams Sands Cancún Resort and Spa was a wonderful experience and that we exceeded your expectations with our service. We appreciate your kind comments. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our...

Reviewed 1 week ago

This Resort is an awesome place!!! My son was married there! From the desk clerk to all the wait staff are very friendly! Want you to feel pampered!!! Food is really good. Across the street are nice little bars, coffee shops and souvenir shops. If your going out to see Cancun and the tourist sites (driving yourself) don't forget to...

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Helpful?
1Thank Z2431MSelizabethc
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Z2431MSelizabethc, The Team of Dreams Sands Cancun Resort & Spa thanks you for choosing our hotel for your stay in México and for taking a few minutes to write about your vacation. We are all pleased and honoured with comments like yours, also very happy to hear that you were highly satisfied with our service. Thank you for highlighting...

Dollard-des-Ormeaux, Canada
Reviewed 1 week ago

It was a wonderful week starting with a wonderful greeting by Alejandra, and no cares to worry about - with clean beaches, delicious food and endless drinks, great care taken to keep rooms clean, tidy and fresh and wonderful excursions available with AMSTAR who had very knowledgeable guides (thanks JB and Andreas). With 7 restaurants, there was a different style...

Review collected in partnership with this hotel
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Helpful?
1Thank Rosemary L
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Rosemary L, We appreciate you have taken the time to write a review about your stay with us, we are happy to know that you loved everything we have to offer. Remember that Dreams Sands Cancun Resort and Spa is your second home and we are already waiting for you, Looking forward to host your vacations again!

A TripAdvisor Member
1 review
3 helpful votes
Reviewed 1 week ago via mobile

Had an amazing time there at the Resort.. didnt want to leave..but cant wait to go back.. food was amazing.. resort was clean and beautiful. And the staff was fun..got to know Cesar beach waiter... Darinel...Omar. and Ingrid (inside lounge) were awesome.. they had great service, great smiles. And great fun!!! Cant wait to go back there.. :')

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3Thank A TripAdvisor Member
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear guest, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We appreciate your comments. Looking forward to host you again, we are already waiting for you!

Cleveland, Ohio
Reviewed 1 week ago

Our experience at the Dreams Sands Resort and Spa in Cancun Mexico from 2/1/2017 through 2/8/2017. Upon arrival to our resort and checking in we were informed that our room would not be ready until after 3pm. We were then met by a concierge whom explained the resort and informed us about meeting with them again in the morning. We...

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2Thank talilac
Reviewed 2 weeks ago via mobile

My husband, 9 year old daughter and I went to Dreams 1/29-2/5. We had a fantastic vacation. The service was the best we ever received at any other resort and we are well traveled. The food and drinks were great everywhere we went. All top shelf spirits, not only at the preferred club. We loved the preferred lounge for happy...

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Helpful?
2Thank Corey L
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Corey L, It is an honor to read that Dreams Sands Cancun Resort & Spa is your preferred place to be! Thank you very much for your kind review. We are delighted to hear that you thoroughly enjoyed you experience with us, that you loved our restaurants and found the view that characterises our resort as breathtaking. Also is...

Reviewed 2 weeks ago

the staff that organize the events on the beach and pool made our stay amazing. Antonio, Samara, Fernando and Luis, went above and beyond to ensure we had a great time. I wish we could stay longer and enjoy the friendships we made with them. They are truly gems. The beach area is rather small and the food okay, not...

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Helpful?
1Thank Ken J
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Ken J, Thank you for taking the time to write and share your recent experience at Dreams Sands Cancun Resort & Spa. We appreciate your feedback in order to keep improving everyday. We hope to have you back, allowing us the opportunity to provide you again with a wonderful and memorable experience. Sunny Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $320 - $855 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#20 Spa Hotel in Cancun
#25 Top resorts Hotel in Cancun
#26 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
627 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front View was awesome. But all the rooms I think you can see the water.”
 of 5 bubbles RachelL848, 22 Feb 2017 | Read review
“Get a balcony room”
 of 5 bubbles DaveG604, 20 Feb 2017 | Read review
“Balcony room ocean front”
 of 5 bubbles 192bev, 18 Feb 2017 | Read review
“We were not able to "choose" a room closer to our traveling companions, unless we wanted to pay the extra daily premium.”
 of 5 bubbles Bosanchubo, 18 Feb 2017 | Read review
“over all it was great!”
 of 5 bubbles 511lynh, 18 Feb 2017 | Read review
5 of 5