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Dreams Sands Cancun Resort & Spa

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#26 of 181 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
Dreams Sands Cancun Resort & Spa
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3,505 Reviews from our TripAdvisor Community

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Loves Park
Reviewed today NEW

We stayed in a preferred club corner room on the 11th floor. The view was amazing from all windows. Entire resort kept clean. Food was very good in specialty restaurants. Breakfast buffet was good but got boring after a week of same food choices. Beach gets crowded and some Spring breakers showed up after a few days that we were...

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Helpful?
Thank Stretch67
Reviewed 2 days ago NEW

Cynthia at VIP desk gave great customer service. She made sure I knew of everything that was available to me and helped personally to resolve any issues or questions I had. She was almost like a personal concierge. When i visit again, i will seek her out for her assistance again. Thanks Cynthia.

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1Thank Fcdeleon
London
Reviewed 2 days ago NEW

We travelled March 12th to the 19th for the first time to the Cancun region. I'll admit I was wondering what spring break crowd would surface, but can honestly say we had a wonderful trip. Our room 839 had a balcony, but was on the smallish side when they put a full sized cot for our 8 year old. No...

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2Thank natestahle
Bolingbrook, Illinois
Reviewed 2 days ago NEW

The resort is fantastic, several staff members Alfredo, Alexis from Portofino and staff from Waves and Sand made us several fantastic meals. This was a trip we will always remember, a great way to celebrate our 10 year anniversary.

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1Thank M579OSdavidm
Denver, Colorado
Reviewed 3 days ago NEW

We have planned several trips and thanks to the reviews on TripAdvisor we have found some amazing places and avoided some unexpected bumps. We stayed at Dreams for 7 days 6 nights. We are a family of 4 with a 12 and 8 yr. old. My wife and I have used apple vacations 5x before and were ready for the...

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2Thank sferradino
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear sferradino, Thank you very much for your kind comments following your stay at Dreams Sands Cancun. It is terrific to hear that you enjoyed you stay with us and your recommendations are greatly appreciated. We would like to express our gratitude for sharing your observations about our Mexican Restaurant and our entertainment staff, we will keep enforcing our service...

East Greenwich, Rhode Island
Reviewed 3 days ago NEW

Our family had a great time at this resort! The location is great ! Short walk from the malls to do some shopping. The food exceeded our expectations. Entertainment all day long! Loved doing yoga on the beach every morning! Views are incredible. It was our first time staying at a Dreams resort . We were definitely pleased with everything...

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Helpful?
1Thank Rhody1980
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Rhody1980, Thank you for choosing Dreams Sands Cancun for your destination and thank you for your review. We are very happy to read your comments and it is a compliment for us to know that you enjoyed your stay with us and our location, views, food & beverages, our daily activities as well the service from the entire staff...

Indianapolis, Indiana
Reviewed 3 days ago NEW

We stayed here the first week of March during spring break, the only downside about this resort was that it was at full capacity so we were not able to get our free upgrade, which is understandable, but the front desk was great at working with us. Otherwise, the staff was awesome! They were lots of fun, never let a...

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Helpful?
1Thank mojoeaton
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear mojoeaton, We are pleased you enjoyed your stay in Dreams Sands Cancun Resort & Spa, our service and all that we have to offer. Thank you very much for your review and for your generous compliments of our well-appointed activities and genuine service. We look forward to welcoming you and your friends back for another retreat in paradise. Best...

Reviewed 3 days ago NEW

The check in experience left a lot to be desired. The overall process took over an hour to even obtain our room keys; it was disorganized and the front desk attendant was not efficient or cooperative. Finally, a different attendant stepped in and was able to move things along. The restaurants were quite good and the buffet had a wide...

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1Thank Mallory C
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Mallory C, It is with great concern that we read your feedback about how we did not manage to exceed your expectations during your stay, please know that day by day each and every staff member puts very much effort in order to work hard and to accomplish your every needs, our goal is to make your holidays as...

Townsville, Australia
Reviewed 4 days ago NEW

We loved this resort from the moment we walked though the door to our welcome drink to the sad moment we had to leave. We only had two nights here and wish the whole time that we could stay longer, we had amazing service from everyone in all departments, when we arrived we were given the option of upgrading to...

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Helpful?
1Thank torz70
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear torz70, It was our pleasure! On behalf of all of us at Dreams Sands Cancun Resort & Spa, thank you for your review and for choosing our resort for your mexican getaway. Please allow us the opportunity to welcome you back again in your next visit to our destination. Best regards,

Oklahoma City, Oklahoma
Reviewed 4 days ago NEW

My husband and I were married March 16 and are blown away with how absolutely perfect it was. I knew being on the beach in Cancun would be pretty no matter what. But oh my, it was so much more. My wedding planners name was Rubi, she was so amazing, Anything I needed she was an email away and always...

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Helpful?
1Thank meaganleannc
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear meaganleannc, Thank you very much for your review, we are thrilled to know that you thoroughly enjoyed you experience with us, that you loved our food and all the warm treatment of our staff, specially Tina. It is very pleasant to know that we exceeded your expectations and that your big day turned out a truly dream come true....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $307 - $821 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com and Jetsetter so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#20 Spa Hotel in Cancun
#25 Top resorts Hotel in Cancun
#26 On the Beach Hotel in Cancun
#26 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
646 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a water view, we enjoyed the balcony room but at expense of overall room size. Prefered club is worth the expense.”
 of 5 bubbles natestahle, 24 Mar 2017 | Read review
“Upgrade to the Honeymoon suite for a small fee is so much better and to have an outdoor area with private spa and daybed”
 of 5 bubbles torz70, 22 Mar 2017 | Read review
“We got upgraded to an ocean front room with balcony! This is the way to go. Its a little more expensive, but well worth it!”
 of 5 bubbles meaganleannc, 22 Mar 2017 | Read review
“We enjoyed having a room with a balcony ( there are not that many in the hotel).”
 of 5 bubbles 632Keithf, 20 Mar 2017 | Read review
“Double check that you booked a room with a balcony (there are only a few) if this is important to you.”
 of 5 bubbles Lashortguy, 19 Mar 2017 | Read review
5 of 5