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Dreams Sands Cancun Resort & Spa

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#31 of 181 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
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2,987 Reviews from our TripAdvisor Community

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Showing 2,010: English reviews
San Pablo, California
Reviewed yesterday NEW

Stayed at Dreams Sands 5 days 4 nights with my fiance for my birthday. Great hotel, food was great, our options were very open with the menu being so big. Bartenders are awesome, ELMER at the pool bar being the best! Very friendly and he always made sure I had my banana colada and my fiance his shot of Jimador!...

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1Thank Acostafamilia
Reviewed yesterday NEWvia mobile

This resort was a good family resort and had great entertainment and a fabulous team at the Explorer's club for kids. The staff were top notch as we would expect from Dreams resort. There were a few things we were a little disappointed about. First, the resort seemed old and somewhat rundown-there were cracks in the walls and there was...

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Thank Amanda O
New York City, New York
Reviewed yesterday NEW

I was sceptical at first that the resort wouldn't look like what i had seen in thr pictures as some places are not. This resort was everything and better. The people were so polite and accommodating to all of our needs.

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1Thank mrsliverpool3
Reviewed yesterday NEWvia mobile

Hotel is going through major renovations. Stayed in one of the older rooms - ocean view balcony. Room was adequate, but the shower was awful. Water pressure too high and tub would fill up while showering. The room would fill up with steam after showering due to the partial privacy door. The grounds are very nice. Pools are great. Beach...

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Thank Smarcone
Sweet Valley, Pennsylvania
Reviewed yesterday NEW

Room was beautiful!! Booked deluxe partial ocean view got direct ocean view. No upgrades even offered. Booked two rooms, didn't even receive them together. And the extra room was for my kids. Staff is wonderful!! Everything very clean!! Alfredo, concierge, very helpful, very kind, spoke with my kids everyday!! Enjoyed our vacation. Food was excellent. Did not care at all...

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Thank Jen K
drogheda
Reviewed 2 days ago NEWvia mobile

Here on honeymoon for the last 7 nights and couldn't recommend dreams sands highly enough. Absolutely excellent staff and entertainment the break dancers were excellent and so was the Mexican night. You can get a romantic dinner for a small cost would highly recommend this. The rooms are spotless and are cleaned twice a day and the mini bar is...

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1Thank princecharming69
Hingham, Massachusetts
Reviewed 2 days ago NEW

Dreams Sands the Perfect Resort!! Four sisters went to celebrate one sisters 60th birthday. We weren’t sure if Dreams Sands was the right place for a girl’s getaway, but lucky for us, it was the perfect mix! The resort wasn’t too large, everything was in a short walking distance and the best part was the beach. It was right there....

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1Thank _ddh9395
Lake Charles, Louisiana
Reviewed 3 days ago NEW

Was wonderful small resort. Staff great. Food was Fantastic. Beach was small but nice. No card key for towels was great could use as many as you need. Only problem shower set up is not accommodating. And shower didn't t shut off.

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3Thank brde847
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear brde847, Thank you for our hotel to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We also would like to apologise for the inconvenience with the shower, we are working to fix all minor issues to ensure an even more marvellous experience for your next visit. We appreciate your comments....

Cardiff, United Kingdom
Reviewed 4 days ago NEW

I stayed here after backpacking for 2weeks from Mexico city to playa del carmen. From the moment I entered the hotel I was greeted with smiles and friendly staff from reception to concierge and the bar and waiting staff in every section of the hotel. I would strongly recommend staying here the resteraunt options are fantastic and you are always...

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3Thank Matt J
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Matt J, Thank you for staying at Dreams Sands Cancun Resort & Spa and for taking the time to share your comments on TripAdvisor. It was a pleasure to host your recent gateway. We are happy yo know that you liked everything we have to offer. Looking forward to host you next visit to Cancun!

California, Missouri
Reviewed 4 days ago NEW

We truly loved our stay at Dream Sands. The staff was amazing throughout the resort. A special thanks to June (I know I spelled this wrong) and David O for making us feel at home (go Chiefs!). We arrived the Saturday after Thanksgiving. It was the perfect time to go. It was not overly crowded. The are no reservations at...

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1Thank jchomeseller
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear jchomeseller, Thank you for sharing your feedback with us. We are glad to hear that your first experience with the hotel was excellent and the service received was amazing. Also, it's for us a real honor to know that our staff made your trip so special and that we exceeded your expectations. We are ready to host you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $288 - $838 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Priceline, Travelocity, Booking.com and Jetsetter so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#25 Spa Hotel in Cancun
#28 Top resorts Hotel in Cancun
#29 Luxury Hotel in Cancun
#30 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
522 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was beautiful!! Booked deluxe partial ocean view got direct ocean view. No upgrades even offered. Booked two rooms, didn't even receive them together. And the extra room was for my kids. Staff is wonderful!! Everything very clean!! Alfredo, concierge, very helpful, very kind, spoke with my kids everyday!! Enjoyed our vacation. Food was excellent. Did not care at all for dress code in buffet!!!”
 of 5 bubbles 464jenk, 7 Dec 2016 | Read review
“Higher floors have better views”
 of 5 bubbles _ddh9395, 6 Dec 2016 | Read review
“I had a queen room on the 5th floor very cosy nice balcony overlooking the pool and out to the ocean. ”
 of 5 bubbles 691mattj, 4 Dec 2016 | Read review
“The balcony room would be best. Otherwise, you have a great view with just an open window.”
 of 5 bubbles jchomeseller, 4 Dec 2016 | Read review
“Top floors facing the ocean offer a spectacular view!”
 of 5 bubbles Z2go, 2 Dec 2016 | Read review
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