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08/10/2017 09/10/2017
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    Hyatt Zilara Cancun

    Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    USD 469*
    USD 428*
    SAVE USD 41
    USD 460*
    USD 460*
    Traveller (5090)
    Room & Suite (1156)
    Storyboard
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    Overview
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “maria marie” (394 reviews)
    “chef's plate” (273 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hyatt Zilara Cancun
    Special Offer: Save Up To 45% OFF
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    Le Blanc Spa Resort
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    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,817)
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    1 - 5 of 4,891 reviews

    Reviewed yesterday

    I was debating between Zilara and Ziva and ended up going with Zilara for our trip since it has the jacuzzi tub for 2 in every room. Pros: - Excellent view from the room. Best ocean view I've ever had and I have stayed at...More

    Thank stardream
    Hotel's Favourite
    Reviewed 17 August 2017

    This was our 4th time in Cancun overall and 2nd time at Hyatt Zilara. It is quite simply a magnificent hotel, this is down to many things but most importantly the biggest reason being the staff. They are phenomenal throughout the entire place, so friendly...More

    7  Thank Bryan K
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded 18 August 2017

    Dear Bryan, It has been a great pleasure to have the opportunity to welcome you back, for the 2nd time to enjoy of your valuable vacation time, with us at Hyatt Zilara Cancún. We are very glad to know that you decided to come back...More

    Reviewed 2 days ago via mobile

    We are here for our honeymoon. Really good hotel. The room is beautiful and has a breathtaking view, the food is really good and as you can see in the photo the staff is amazing. Thanks a lot for doing our honeymoon extraordinary :)More

    2  Thank Mayagoff
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded yesterday

    Dear Maya, First of all, thank you very much for choosing Hyatt Zilara Cancun, as the place to come and enjoy of such a special occasion as your Honeymoon. We do not want to let the opportunity pass to congratulate you in your recent Marriage...More

    A TripAdvisor Member
    3
    Reviewed 2 days ago via mobile

    Me and my wife we still here at Hyatt Zilara Cancun! First time here for our Honeymoon and let me tell you something, this place is amazing! People here are so very nice with everyone... We meet Carlos Moreno on the first day we got...More

    Thank A TripAdvisor Member
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded yesterday

    Dear Guest, Let me start by thanking you for choosing Hyatt Zilara Cancun, specially to come and enjoy of such a important event, as your Honeymoon. It has been a pleasure to have you with us with the chance to pamper you on this special...More

    Reviewed 3 days ago

    Zilara is a magnificent resort from the moment you arrive until you check out. Gorgeously designed lobby and welcoming staff greet you when you first arrive—along with a cool towel and drink of your choice. As many of the reviewers have commented--the staff goes above...More

    Thank Katiedog2
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded yesterday

    Dear Katie, It was pleasure to welcome you to Hyatt Zilara Cancun for your well-deserved vacation and thank you very much for sharing your short but truly positive review with us. We are truly happy to know you have had amazing time and you very...More

    Le Blanc Spa Resort
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Restaurant
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Bar/Lounge
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 434 - USD 1,066 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Cancun
    • #7 Top resorts Hotel in Cancun
    • #7 On the Beach Hotel in Cancun
    • #7 Spa Hotel in Cancun
    • #7 Luxury Hotel in Cancun
    • #8 Family Hotel in Cancun
    • #18 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 307
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Hyatt Hotels Corporation, TravelUp, Booking.com, Agoda, Priceline, Hotels.com, Travelocity, Hotwire, Cheap Tickets, HotelsClick, Evoline ltd, Cancelon, TripOnline SA, HotelQuickly, HotelsforEveryone and getaroom.com so you can book your Hyatt Zilara Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal In Cancun Hotel Cancun ,
    • The Royal Hotel Cancun ,
    • Royal Hotel Cancun ,
    • Royal Cancun Resort
    Add Photo Photos
    Traveller (5090)
    Room & Suite (1156)
    Pool & Beach (794)
    Dining (534)
    Hotel & Grounds (3131)
    Family and Play Areas (33)
    Bathroom (22)
    Business Centre & Event Rooms (18)
    Nearby
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    .20 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    JenJamie80
    20 September 2017|
    Answer
    Response from Alfonso J | Property representative |
    Dear Jen, Thank you for your choice of spending your holidays with us, it will be a pleasure to have you here to celebrate. Regarding to your concerns, we understand that is worrying to read this kind of news, it has been... More
    0
    Votes
    sdotphr
    15 September 2017|
    AnswerShow all 3 answers
    Response from Alfonso J | Property representative |
    Dear sdotphr, Thank you for sharing your concerns about our Resort, I am quite sure that we have not received any review that has a comment about having roaches in the rooms, we do have strict procedures on plague controls... More
    1
    Vote
    Lia0330
    14 September 2017|
    Answer
    Response from Alfonso J | Property representative |
    Dear Lia, Thank you for contacting us with your question, yes, you can bring your floats and our pool butlers will help you inflate them. Best Regards.
    0
    Votes
    Room Tips
    "All rooms face the ocean."
    Read review
    "Rooms away from lobby are quieter."
    Read review
    "we had a room on the 5th floor and the view was ideal"
    Read review
    "Our wishes were ignored."
    Read review
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