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03/09/2017 04/09/2017
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    Hyatt Zilara Cancun

    Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    USD 515*
    USD 437*
    SAVE USD 78
    USD 515*
    USD 483*
    Traveller (4940)
    Room & Suite (1144)
    Pool & Beach (770)
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    Overview
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “maria marie” (390 reviews)
    “chef's plate” (268 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hyatt Zilara Cancun
    Special Offer: Save Up To 45% OFF
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    Le Blanc Spa Resort
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    Hyatt Ziva Cancun
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    Rooms
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (5,703)
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    1 - 5 of 4,801 reviews

    Reviewed 2 days ago via mobile

    The Hyatt Zilara superseded my expectations. First of all, the hotel is exquisite and staff is superb. The cleanliness is immaculate. I do recommend making reservations at the Asiana restaurant specifically for teppanyaki and show. Personally the hours they had available didn't work for me...More

    2  Thank LILY306
    Hotel's Favourite
    Reviewed 19 June 2017

    My friend and I came here for some sun and relaxation and this place delivered. I have Globalist status with Hyatt and they really pampered us. Champagne when we checked in, letting us know foot massages were ready when we were, asking what scents and...More

    7  Thank Tracy B
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded 22 June 2017

    Dear Tracy, First of all, thank you very much for your loyalty with our Hyatt brand, it is a great pleasure to have the chance to welcome our distinguished guest as you, at Hyatt Zilara Cancun. We are glad to know that you felt truly...More

    Reviewed 2 days ago

    Overall, it is an excellent hotel. We enjoyed our time spent there (we stayed for 11 days in August 2017). If you decide to choose Zilara, here are some pros and cons to consider. The pros first. - The staff are very friendly and very...More

    2  Thank Millie_LA
    Reviewed 2 days ago via mobile

    I went with my husband and 2 other couples. We were always greeted by all staff. Fernando and Guadalupe were our poolside waiters and they were always very friendly and very attentive! The rooms are very clear and AC is cold. All restaurants were very...More

    2  Thank Bannister55
    Reviewed 2 days ago

    We have been to the Zilara many times. It has always been amazing. We were there for 10 days this past June. They were making many upgrades and did their best to minimize any disturbances for the guests. The new coffee shop wasn't open yet,...More

    1  Thank lisasnowflake
    Le Blanc Spa Resort
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    Hyatt Ziva Cancun
    4,186 reviews
    #6 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Restaurant
    • Free Parking
    • Spa
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Bar/Lounge
    Details
    • Price range
    • USD 374 - USD 920 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Cancun
    • #7 Spa Hotel in Cancun
    • #7 On the Beach Hotel in Cancun
    • #7 Top resorts Hotel in Cancun
    • #7 Luxury Hotel in Cancun
    • #8 Family Hotel in Cancun
    • #18 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 307
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, BookIt.com, TravelUp, Expedia, Orbitz, Travelocity, Hotels.com, Hyatt Hotels Corporation, HotelPower, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly, HotelsforEveryone, HotelsClick, Evoline ltd and getaroom.com so you can book your Hyatt Zilara Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal In Cancun Hotel Cancun ,
    • The Royal Hotel Cancun ,
    • Royal Hotel Cancun ,
    • Royal Cancun Resort
    Add Photo Photos
    Traveller (4940)
    Room & Suite (1144)
    Pool & Beach (770)
    Dining (485)
    Hotel & Grounds (3011)
    Family and Play Areas (33)
    Bathroom (21)
    Business Centre & Event Rooms (11)
    Nearby
    Gran caribe resort
    8,239 reviews
    .20 km away
     
    Le Blanc Spa Resort
    5,876 reviews
    .78 km away
     
    Hyatt Ziva Cancun
    4,186 reviews
    2.37 km away
     
    Grand Fiesta Americana Coral Beach Cancun
    4,109 reviews
    2.17 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Justval1
    19 August 2017|
    AnswerShow all 2 answers
    Response from Alfonso J | Property representative |
    Dear Justval1, Thank you for contacting us with your question. We are a non smoking hotel, smoking is only allowed in designated areas, which are two terraces on the open air, other than that, smoking is prohibited on... More
    0
    Votes
    pauleyjoyce
    18 August 2017|
    Answer
    Response from Alfonso J | Property representative |
    Dear pauleyjoyce, First of all, we are very happy to know that we will be welcoming you back real soon to celebrate such an special event as your 50th Wedding Anniversary!! I am very sure that you will have a wonderful... More
    1
    Vote
    dawdymj
    15 August 2017|
    Answer
    Response from Alfonso J | Property representative |
    Dear dawdymj, Thank you for contacting us with your concerns about your upcoming visit. There has been a few reviews that mentioned that the temperature was not enough cold, this happened in a few rooms cause he had a... More
    0
    Votes
    Room Tips
    "The ocean view rooms are, of course, better."
    Read review
    "Love the swim ups, but you must use caution and take plenty of towels to put on the floor. The tile is very..."
    Read review
    "If your budget allows it get a swim out room."
    Read review
    "Room 117 - massive outdoor patio, a little secluded, loft style room (our favorite)"
    Read review
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