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08/10/2017 09/10/2017
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    Hyatt Zilara Cancun

    Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    USD 460*
    USD 428*
    SAVE USD 32
    USD 460*
    USD 460*
    Traveller (5093)
    Room & Suite (1156)
    Storyboard
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    Overview
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “maria marie” (394 reviews)
    “chef's plate” (273 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hyatt Zilara Cancun
    Special Offer: Save Up To 45% OFF
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    Hyatt Ziva Cancun
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    Grand Fiesta Americana Coral Beach Cancun
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    Presidente InterContinental Cancun Resort
    2,501 reviews
    #15 of 176 hotels in Cancun
     
    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (5,820)
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    1 - 5 of 4,894 reviews

    Reviewed yesterday via mobile

    We have stayed here since they opened in 2005. Resort is beautiful and the Service is Excellent. We just returned and I can't say enough about Edgar, Frankie, Fernando, Ligia, Guadalupe, Agnner, Gisel, Eloisa. We felt like we were leaving friends!!! Will not stay anywhere...More

    Thank dianAtlanta
    Hotel's Favourite
    Reviewed 17 August 2017

    This was our 4th time in Cancun overall and 2nd time at Hyatt Zilara. It is quite simply a magnificent hotel, this is down to many things but most importantly the biggest reason being the staff. They are phenomenal throughout the entire place, so friendly...More

    7  Thank Bryan K
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded 18 August 2017

    Dear Bryan, It has been a great pleasure to have the opportunity to welcome you back, for the 2nd time to enjoy of your valuable vacation time, with us at Hyatt Zilara Cancún. We are very glad to know that you decided to come back...More

    Reviewed yesterday

    As a frequent traveler and World of Hyatt Globalist, I am accustomed to a level of service commensurate with the membership level that I have achieved. That said, my recent stay at the Hyatt Zilara Cancun fell way below my expectations. The check in process...More

    Review collected in partnership with Hyatt Hotels
    Thank joemansour
    Reviewed yesterday

    I was debating between Zilara and Ziva and ended up going with Zilara for our trip since it has the jacuzzi tub for 2 in every room. Pros: - Excellent view from the room. Best ocean view I've ever had and I have stayed at...More

    Thank stardream
    Reviewed yesterday

    More

    Review collected in partnership with Hyatt Hotels
    Thank 816darrellm
    Hyatt Ziva Cancun
    4,366 reviews
    #6 of 176 hotels in Cancun
     
    Le Blanc Spa Resort
    5,912 reviews
    #1 of 176 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,144 reviews
    #11 of 176 hotels in Cancun
     
    Presidente InterContinental Cancun Resort
    2,501 reviews
    #15 of 176 hotels in Cancun
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Restaurant
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Bar/Lounge
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 434 - USD 1,067 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Cancun
    • #7 Top resorts Hotel in Cancun
    • #7 Luxury Hotel in Cancun
    • #7 Spa Hotel in Cancun
    • #7 On the Beach Hotel in Cancun
    • #8 Family Hotel in Cancun
    • #18 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 307
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, BookIt.com, Hotels.com, Hyatt Hotels Corporation, Agoda, TravelUp, Priceline, Travelocity, Hotwire, HotelsClick, Cheap Tickets, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Hyatt Zilara Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal In Cancun Hotel Cancun ,
    • The Royal Hotel Cancun ,
    • Royal Hotel Cancun ,
    • Royal Cancun Resort
    Add Photo Photos
    Traveller (5093)
    Room & Suite (1156)
    Pool & Beach (794)
    Dining (534)
    Hotel & Grounds (3134)
    Family and Play Areas (33)
    Bathroom (22)
    Business Centre & Event Rooms (18)
    Nearby
    Le Blanc Spa Resort
    5,912 reviews
    .78 km away
     
    Hyatt Ziva Cancun
    4,366 reviews
    2.37 km away
     
    Grand Fiesta Americana Coral Beach Cancun
    4,144 reviews
    2.17 km away
     
    Presidente InterContinental Cancun Resort
    2,501 reviews
    1.86 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Stacey G
    25 September 2017|
    Answer
    Response from JudithtNorthEastUK | Reviewed this property |
    The pool here is one long pool split into two by a bridge, making a quiet side and an activity side. The reserved cabanas for the foam party are the ones on the activity side around the pool. There are other cabanas around... More
    0
    Votes
    JenJamie80
    20 September 2017|
    Answer
    Response from Alfonso J | Property representative |
    Dear Jen, Thank you for your choice of spending your holidays with us, it will be a pleasure to have you here to celebrate. Regarding to your concerns, we understand that is worrying to read this kind of news, it has been... More
    0
    Votes
    sdotphr
    15 September 2017|
    AnswerShow all 3 answers
    Response from Alfonso J | Property representative |
    Dear sdotphr, Thank you for sharing your concerns about our Resort, I am quite sure that we have not received any review that has a comment about having roaches in the rooms, we do have strict procedures on plague controls... More
    1
    Vote
    Room Tips
    "All rooms face the ocean."
    Read review
    "Rooms away from lobby are quieter."
    Read review
    "we had a room on the 5th floor and the view was ideal"
    Read review
    "Our wishes were ignored."
    Read review
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