We took a quick teip to Cancun for my birthday. Everything was fantastic. All employees are great. It started with a world of Hyatt representatives at check in to maids. Kenny at the beach bar was great as well as the servers from that area...More
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This was our 4th time in Cancun overall and 2nd time at Hyatt Zilara. It is quite simply a magnificent hotel, this is down to many things but most importantly the biggest reason being the staff. They are phenomenal throughout the entire place, so friendly...More
Dear Bryan, It has been a great pleasure to have the opportunity to welcome you back, for the 2nd time to enjoy of your valuable vacation time, with us at Hyatt Zilara Cancún. We are very glad to know that you decided to come back...More
I don’t want to repeat what other reviewers have already said so I will just mention a few things: 1. The pools are heated. Some days were on a cooler side, so it was nice that the pools were warm. 2. All rooms have Jacuzzi...More
We spent 6 days at the Hyatt Zilara in September for a 50th birthday of a dear friend. There was 15 of us and each and everyone one of us thoroughly enjoyed every single experience. From Juan to Carlos to Glynda with guest services, every...More
"I believe that there are only ocean side rooms, so each room is amazing. We stayed in room 805"
"Rooms on the beach side are better, and you still get a view of the bay from the front door"