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Great Parnassus Family Resort

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Great Parnassus Family Resort
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5,131 Reviews from our TripAdvisor Community

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There are newer reviews for Great Parnassus Family Resort
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Showing 3,298: English reviews
Sudbury, On
Reviewed 1 week ago

This place was perfect for my family of 4. It was one of the more affordable places to visit in Cancun so I wanted to keep an open mind about things. I was pleasantly surprised about the whole experience. Rooms: I communicated with the resort via facebook and had requested an ocean view room on a higher floor (a recommendation...

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2Thank NorthernGirl
Montreal, Canada
Reviewed 1 week ago via mobile

We visited the Great Parnasus with the whole family. 10 kids age from 2 to 16 and 6 adults. The rooms where just perfect and employees very kind. The resort was really clean and we never felt like if it was full. We were able to go anywhere we wanted, beach, pools or kids area. The restaurants were always halfs...

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1Thank SMathon
Cincinnati, Ohio
Reviewed 2 weeks ago

We had a fab time there the staff couldn't have been nicer, Emilio, Matilde, Roberto and all the staff were so attentive. The rooms were clean and comfortable there is lots to do and the food was excellent. Would certainly go back

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5Thank _joantky75
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear _joantky75, Thank you for choosing Great Parnassus Family Resort for your recent trip to Cancun. We are glad to know you and your family enjoyed your days with us. We hope to have you with us soon again! Best wishes

Montreal, Canada
Reviewed 2 weeks ago via mobile

This is a perfect family vacation and for the value you get based on rates you couldn't really ask for more. From the kids water park , beach and on going activities they offer on the beach. Overall recommended

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2Thank Itsgotime1
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Itsgotime1, We are delighted to hear that you thoroughly enjoyed your experience with us. Thank you for staying at Great Parnassus Family Resort and for taking the time to share your comments on TripAdvisor. Kind regards!

edmonton
Reviewed 2 weeks ago

I just got back last night from cancun and staying at Great Parnassus for 1 week. Before I continue I will let you know I travel at least a couple times in the winter to cancun and the mayan always trying different resorts. I am going to keep this post open and honest as I have been spoiled with some...

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1Thank bigdbentley
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear bigdbentley, Thank you for sharing your feedback with us. We have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned. We are currently working in a lot of areas of the hotel, allowing us to improve the level of quality in all our facilities, food offerings and services....

Reviewed 2 weeks ago via mobile

Came with family to just relax and have a great time. Was hoping to find someone to connect with and socialize with frm here. I met Cristian an entertainer who actually took the time of his day to make sure that we all had a good time and that he was doing his job. Cristian has the best English skills...

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Thank Cam R
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Cam R, We’re very happy to know that you were pleasantly surprised by the warmth and quality of the service we offer. We’ll be sure to share your comments with Cristian; comments like yours are a source of great motivation. Please believe that the most flattering compliment a guest can pay us is honoring with their return. We hope...

Reviewed 2 weeks ago

This is my 3rd time at this hotel. I was here for the grand opening, and tried it 2 more times- no more. The hotel is due to be updated, I agree, but that isn't my main issue. I'm not the type to search the corners of the room to find dirt.... but the smell in rooms is bad. Very...

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Thank jonfawn
Colorado
Reviewed 2 weeks ago

We are a retired couple, spent 7 days here. The hotel staff, every one we encountered, is 5-star, they made up for resort shortcomings.Genuinely friendly, warm, knowledgeable, helpful, the best, notably: Thomas the bellhop helped us in many ways, Angeles checked us in cheerfully and competently, and Alan in the buffet served us well. The resort is beautiful, though in...

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Thank Bluegenes
Chicago, Illinois
Reviewed 2 weeks ago

Hotel is fine overall, rooms are clean and all are ocean view. But, since its a city hotel, not much to do in the resort. Beach is short and can't swim in the ocean, large rocks, rocky bed and huge rock plates. Did I mention humongous rocks in the water? Wasn't for us. Food is good in the restaurants, only...

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Thank Zheka_Chicago
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Zheka_Chicago, We're sorry to know you didn't enjoy your days at Cancun. We have to say this is a rare kind of review as we are not a city hotel, we don't consider our beach "short" and we don't have "humongous rocks in the water". It seems like you wrote about the wrong hotel. Anyway, thank you for sharing...

Grand Rapids, Michigan
Reviewed 3 weeks ago

Me and my girlfriend stayed here for a week on our first vacation. The staff at the hotel is awesome, they are always on top of things. The food was ok, I would recommend the sushi restaurant and room service for breakfast since the buffet can be so-so with their selections. I would also recommend going there with a yeti...

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Thank derek7214

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Great Parnassus Family Resort is located at KM 17 on the Hotel Zone. It is an ideal hotel whether you are vacationing, celebrating or working. Ranging from fun to excitement for the whole family. With areas specialized for baby care, plus a complete children’s water park with a castle, pirate ship and water slides. Teenager club and a complete day and night time activities program. All the upbeat fun imaginable for families; snack bars, coffee and sweets at our creperie. Offering also exclusive areas for adults only. When choosing suites or club rooms for adults only, guests have access to our elite lounge restaurant for breakfast, and in-room special amenities. A variety of 7 different restaurants, 11 bars, 24 hour room service, 4 pools, mini golf plus a variety of different suites to choose from including family suites that fit up to five people. Entertainment at night, with interactive games and shows performed by our entertainers. ... more   less 

Additional Information about Great Parnassus Family Resort

Address: Blvd. Kukulkan Km. 17 | Lote 52-04 Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $252 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Parnassus Family Resort 3.5*
Number of rooms: 505
Reservation Options:
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Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus Resort Cancun
Great Parnassus Resort Spa Cancun
Parnassus Cancun
Hotel Style:
#49 Top resorts Hotel in Cancun
#50 Spa Hotel in Cancun
#51 Romantic Hotel in Cancun
#58 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Great Parnassus Family Resort staff and other travellers.
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Questions? Get answers from Great Parnassus Family Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to oceanfront if you can, it is totally worth the extra $50 a night! Wonderful view and 4 person tub on the very large balcony!”
 of 5 bubbles JennyU349, 22 Mar 2017 | Read review
“The rooms on the north side of the hotel provide an excellent view of the lagoon and ocean. You can also see the sun rise from the balcony.”
 of 5 bubbles P5319WHsusanh, 19 Mar 2017 | Read review
“Higher Floors are obviously nicer. Lagoon suites are beautiful. Deluxe have partial ocean views. Less noise in odd numbered rooms.”
 of 5 bubbles , 17 Mar 2017 | Read review
“Odd number room, higher floor”
 of 5 bubbles NorthernGirl, 16 Mar 2017 | Read review
“East side, away from the power unit noise”
 of 5 bubbles Bluegenes, 10 Mar 2017 | Read review
5 of 5