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Seadust Cancun Family Resort

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Traveller (477)
Room & Suite (156)
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Overview
  • Excellent77%
  • Very good13%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Seadust Cancun Family Resort
Offers & Announcements: 10% off room rate
Offers from Seadust Cancun Family Resort
Offers & Announcements: 10% off room rate
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (432)
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169 results
Traveller rating
110
36
13
5
5
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110
36
13
5
5
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All reviewsfrench restaurantbig ben steakhousefamily roomkids clubla creperieadult sectionseparate toilet roomlots of closet spacemanager robertoadults only pool areapirate shipomelet stationsocean viewala cartsupon checka la carte restaurantsno reservations needed
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1 - 5 of 169 reviews
Reviewed yesterday

I’ll begin my rant by saying on our last day, the manager, Luis, did attempt to fix things. We stayed here last minute so I didn’t get to spend the time reviewing it, as I should have. First and foremost, I’m convinced the place does...More

2  Thank R_B1315
Response from Seadust_Cancun, Community Manager at Seadust Cancun Family ResortResponded today

Dear Guest At Seadust Cancun we thank you for sharing your comments as they allow us to work on plan to improve the quality of our services and facilities. We have made a detail report and send it to our departments head responsible of each...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

We are here in Cancun at the Seadust Family Resort for a week. The customer service has been excellent, the staff has been very accommodating and friendly, the drinks flow, the pools are cool the hot tubs are very nice. Everything is very clean. The...More

1  Thank Charlie B
Response from Seadust_Cancun, Community Manager at Seadust Cancun Family ResortResponded 2 weeks ago

Dear Charlie Welcome home in paradise! Thank you for choosing us a final destination to enjoy your vacations in Cancun. We are so happy to learn that your stay is being so wonderful and you have found the facilities and gastronomic offer so wide and...More

Reviewed yesterday

This place was great, I would highly recommend going. Loved that you don't have to do reservations for the restaurants. We went to everyone except the deli and the adult only french place--we planned on going saturday night but they were closed which seemed odd....More

1  Thank A K
Response from Seadust_Cancun, Community Manager at Seadust Cancun Family ResortResponded today

Dear Guest At Seadust Cancun we are so glad to learn that you and your family really enjoyed of all the activities and facilities during your stay, We are sure that your positive and detailed review will help other travelers to make their best decision....More

Reviewed 2 days ago via mobile

We stayed at the hotel for four nights. First we were great foroom a friendly check in staff member, and welcoming to the hotel for Mike of infinity club. He was incredible amazing helping us in everything we need and answering every question. About the...More

1  Thank Rosanna A
Response from Seadust_Cancun, Community Manager at Seadust Cancun Family ResortResponded yesterday

Dear Rossana Thank you for your fantastic review and for all the wonderful things that you had to say about Seadust Cancun Family Resort. Your comments were a pleasure to read and we are excited to share them with our wonderful staff, specially with Mike....More

Reviewed 2 days ago

We got a great deal on our trip here, so our expectations were not super high. Overall, it was just fine. We wouldn't go back, but we don't regret going. Pros: -The location is about 15mins from the airport. We took Canada Transfers and they...More

3  Thank Kira N
Response from Seadust_Cancun, Community Manager at Seadust Cancun Family ResortResponded yesterday

Dear Kira Thank you for this review following your recent stay at Seadust Cancun Family Resort. We sincerely appreciate your feedback and have given careful consideration to each of your comments. These have been shared with the relevant Department Heads responsible for the areas in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 167 - USD 472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Top resorts Hotel in Cancun
#15 Spa Hotel in Cancun
#15 On the Beach Hotel in Cancun
#51 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 167 - USD 472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Top resorts Hotel in Cancun
#15 Spa Hotel in Cancun
#15 On the Beach Hotel in Cancun
#51 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (477)
Room & Suite (156)
Dining (152)
Pool & Beach (128)
Amenities (37)
Family and Play Areas (32)
Business Centre & Event Rooms (4)
Questions & Answers
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xmasjones
27 May 2018|
Answer
Response from Seadust_Cancun | Property representative |
Dear Traveler Thank you for your interest in Seadust Cancun Family Resort. Currently our neighbor hotel is doing some constructions works; at Seadust Cancun we do our best to provide a service, facilities and activities that... More
0
Votes
Google Translation
Syr6987
25 May 2018|
Answer
Response from Seadust_Cancun | Property representative |
Dear Guest Thank you for your interest in Seadust Cancun Family Resort. At the Fun Casino is not to play with real money, nevertheless you can win some prizes. There is a bar which opens since 7:00 pm. There in not a mini... More
0
Votes
Google Translation
samar14
24 May 2018|
Answer
Response from Seadust_Cancun | Property representative |
Dear Guest At the resort we have free wi-fi in the lobby area, for the surrounding areas you can get a code for 4 devices at $10 USD for 24 hours. Regards
0
Votes
Google Translation
Room Tips
"odd numbered rooms"
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"Ask for an odd numbered room, away from construction of the hotel next door."
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"Learn a little Spanish it will go a long way!"
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"Lower level room if possible but rooms on higher floors have jacuzzis in suite and on balcony"
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