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Great Parnassus Family Resort

CancelonUSD 224*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 308*
USD 224*
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USD 299*
USD 273*
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Great Parnassus Family Resort
Great Parnassus Family Resort
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5,221 Reviews from our TripAdvisor Community

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Df
Reviewed yesterday NEW

I just spend some few hours in this hotel, since I went to work to Cancún. This hotel is certainly old, and need some mantainance. The hotel is TOO big, not too private. Meals are the classic for all inclusive resorts. They are not good. Rooms are comfortable, but they have a weird design, and old furniture, specially in the...

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Helpful?
Thank Angel H
LaPorte, Indiana
Reviewed 1 week ago NEW

I had a hard time of how to rate this resort. It is definitely a budget resort and because of that a lot of local people stay here. My first impression was wow, what a nice lobby! It's beautiful. You do not get free wifi thru out this resort so the lobby is always busy with people because of the...

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1Thank Stacy B
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Stacy B, We would like to express our gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. We’re sorry we didn’t meet your expectations this time. We would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our...

Reviewed 1 week ago

Our family stayed here in 2012 and it was so horrible that after 2 days we paid $1,000 more and moved to another hotel. Anyone saying that this place is great has to be out of their mind. Hotel staff were rude, place was filthy, bird poop on chairs, bar pool was filled with dirty warm water, drinks were disgusting,...

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Helpful?
2Thank Edie B
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Edie B, First of all, we would like to thank you for choosing Great Parnassus Family Resort for you recent visit to Cancun. It is really disappointing for us to know from your comments that you did not have a good experience, as you mentioned all the inconveniences you encountered. This is certainly not representative of the experience we...

Lethbridge
Reviewed 1 week ago

We stayed here for a week in April with our 4 children ages 9,7,4 and 4 months. We got 2 rooms next to each other on the 8th floor and the view was amazing, ocean to the left and lagoon to the right. The rooms were nice and big and always very clean, the maids did a great job. The...

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4Thank Steph L
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Steph L, Accept our sincere appreciation for the kind comments you have shared, which we are sure will help all the TripAdvisor community to make the right decision when it comes to choosing the ideal resort for their family vacation. We’re very happy to know that we were able to exceed your expectations and that you were pleasantly surprised...

Reviewed 1 week ago via mobile

The hotel its very good, the complex very beautiful, with amazing view of the beach. The food its very good, the staff amazing, the nightly show very good. And the have a water park, super cool. So original the idea ;)

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Helpful?
1Thank Kimberly A
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Kimberly A, We are glad to know you enjoyed your days with us. Thank you for the warm words regarding our staff, service, food and general atmosphere. Please believe that the most flattering compliment a guest can pay us is honoring with their return. We are looking forward to welcoming you soon again and make every effort to exceed...

Reviewed 2 weeks ago

Stay was for 7 nights and 8 days. For starters the lobby is magnificent and open. PROS: We have a 2yr old and 5 yr old that really enjoyed the kids club and water park. The entire resort is kept very clean especially for the size of the property. The food was amazing including the buffet...though it really is not...

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4Thank late2run75
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear late2run75, We are delighted to hear that you thoroughly enjoyed your experience with us. Thank you for staying at Great Parnassus Family Resort and for taking the time to share your comments on TripAdvisor. Our number one priority is to make every guest experience exceptional and unique as it can be, so we honestly thank you for your feedback,...

Winnipeg, Canada
Reviewed 2 weeks ago

I've been to many hotels in Mexico, lots were 5 star hotels. I went into this resort a little skeptical because of a few bad reviews i saw. Me and my boyfriend were also unsure because it was a family resort, and figured that it wouldn't be fun for us because we're 21, and 23. This resort completely exceeded my...

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3Thank megaanhudson
Reviewed 2 weeks ago via mobile

I am a lazy person, but this time I feel that I have to write a review about the Great Parnassians Family Resort. So that hopefully no one will be fooled by sunwing.ca with their unreasonable price for an false star rating!!!! First of all, the hygiene of the hotel, you will not want to let your child to touch...

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6Thank Anton T
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Anton T, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay; we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal...

Mississauga, Canada
Reviewed 2 weeks ago via mobile

Had an amazing time at the resort. Definitely a family resort that will guarantee your kids have a great vacation. The samurai restaurant is delicious and the servers are hilarious. The chefs make a scrumptious salmon fried rice and the sushi is adequate. My main amigo Diego never leaves your cup empty while you sit by the pool. He was...

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2Thank adamcayak
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear adamcayak, It’s a pleasure to know that this experience was a very positive one, highlighted by our great service and selection of food. We’ll be sure to share your comments with Diego; comments like yours are a source of great motivation and serve as an encouragement to our team, as we strive to continuously improve the quality of our...

Reviewed 2 weeks ago via mobile

We absolutely enjoyed our stay. They let us check in early which made all the difference being able to rest and shower after an early flight. Facility was spotless and someone always available when we need assistance. Our 2 and 3 year old loved the Baby Club plus it gave us a chance to have romantic dinners and swims in...

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1Thank Melanie C
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Melanie C, We are delighted to hear that you thoroughly enjoyed your experience with us. Thank you for staying at Great Parnassus Family Resort and for taking the time to share your comments on TripAdvisor. We sincerely look forward to welcome you back and provide you with the exceptional quality and service that characterizes our resort. Do not hesitate...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Great Parnassus Family Resort is located at KM 17 on the Hotel Zone. It is an ideal hotel whether you are vacationing, celebrating or working. Ranging from fun to excitement for the whole family. With areas specialized for baby care, plus a complete children’s water park with a castle, pirate ship and water slides. Teenager club and a complete day and night time activities program. All the upbeat fun imaginable for families; snack bars, coffee and sweets at our creperie. Offering also exclusive areas for adults only. When choosing suites or club rooms for adults only, guests have access to our elite lounge restaurant for breakfast, and in-room special amenities. A variety of 7 different restaurants, 11 bars, 24 hour room service, 4 pools, mini golf plus a variety of different suites to choose from including family suites that fit up to five people. Entertainment at night, with interactive games and shows performed by our entertainers. ... more   less 

Additional Information about Great Parnassus Family Resort

Address: Blvd. Kukulkan Km. 17 | Lote 52-04 Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $255 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Parnassus Family Resort 3.5*
Number of rooms: 505
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, BookIt.com, Travelocity, Hotels.com, Hotwire, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Great Parnassus Family Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus Resort Cancun
Great Parnassus Resort Spa Cancun
Parnassus Cancun
Hotel Style:
#49 Top resorts Hotel in Cancun
#49 Spa Hotel in Cancun
#51 Romantic Hotel in Cancun
#57 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Great Parnassus Family Resort staff and other travellers.
486 questions
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Questions? Get answers from Great Parnassus Family Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with jacuzzi in the terrace.”
607angelh, 22 May 2017 | Read review
“We upgraded to a room with the bunk beds then we had King sized bed for the 2 of us and the kids had their own space.”
StacyB806, 16 May 2017 | Read review
“Don't do it-- many other great places!!”
edieb643, 14 May 2017 | Read review
“Family room with bunk beds if you have kids.”
late2run75, 9 May 2017 | Read review
“Southside rooms next to the Iberostar are noisy. Others would avoid the noise. Lagoon facing rooms would get the sunsets.”
hilsenteger, 1 May 2017 | Read review
5 of 5
Cancelon
USD 224* /night
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Bookit.comUSD 299
TravelocityUSD 273
Booking.comUSD 308
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*Disclaimer
Prices are for 1 room, 2 adults
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