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Holiday Inn Cancun Arenas

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Room & Suite (232)
Pool & Beach (192)
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Overview
  • Excellent19%
  • Very good32%
  • Average23%
  • Poor12%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Reviews (947)
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321 - 325 of 366 reviews
Reviewed 5 June 2007

Here is a quick list of the pros and cons of this hotel followed by some Cancun tips: Pros: Lower priced with food and drink included Down away from the heavy congested area (that may be a con to some) Clean Not as packed as...More

5  Thank soloaj
Response from HICArenas, Public Relations Manager at Holiday Inn Cancun ArenasResponded 13 June 2007

We thank you for your comments we will consider all the suggestions you gave to us in order to improve our All Inclusive concept, we are working on many new things to make the guest´s stay a great experience. We never stop to learn and...More

Reviewed 1 June 2007

The hotel has been refurbished when Holiday Inn acquired it, so don't expect it to be a new facility as it had been described when we booked it. You will find it on the Cancun maps still listed as Las Perlas, which is the first...More

Thank Old_Couple
Reviewed 31 May 2007

First let me say that I have stayed at many, many AI hotels in Mexico and this is by far the worst I have seen. Service: Do not expect to get ANY service! The staff will just walk past you and never even ask if...More

4  Thank melodyshort
Reviewed 22 May 2007

Could not swim in the water , choked out with seaweed, Hotel advertised unmotorized water sports and had none, not even to rent, The air did not work half of our stay, The room was long and narrow with small beds with sheets that felt...More

1  Thank Daymons Granny
Reviewed 22 May 2007

1. Wind blew a lamp over in my room, they charged me 300 dollars to have it replaced. I refused to pay for it, they then called the police to have me arrested. This was for a lamp that you can get at walmart for...More

3  Thank 101Airborne
Response from HICArenas, Public Relations at Holiday Inn Cancun ArenasResponded 13 June 2007

Regarding your stay at the HOLIDAY INN CANCUN ARENAS and after checking all the points mentioned in your review I can stay the following: The lamps. there was not a broken lamp at the room but TWO, at a cost of $ 150.00 USD each...More

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About
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 102 - USD 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 102 - USD 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (699)
Room & Suite (232)
Pool & Beach (192)
Dining (113)
Amenities (37)
Business Centre & Event Rooms (25)
Family and Play Areas (23)
Questions & Answers
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Haley C
5 January 2018|
AnswerShow all 2 answers
Response from Maximina L |
Open 8 pm.
0
Votes
Lala2580
30 April 2017|
AnswerShow all 2 answers
Response from Lubiere | Reviewed this property |
Depends on your expectations. This ain't a luxurious place. But our room was clean, the pool is good, the water...well, thats the only main issue for me...tiny beach, no waves, and the seaweed covering the bottom, but a lot... More
1
Vote
philip780
7 March 2017|
AnswerShow all 3 answers
Response from yisus1 | Property representative |
Dear Philip780, The hotel provide the pool towel Service for been used in hotel´s pools and beach. Regards,
1
Vote
Google Translation
Room Tips
"go to another hotel"
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"From the mid-range, fair price."
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"Ask to get a room at the top floor Oceanside even if it's double beds instead of a King."
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"beach view"
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