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Here is a quick list of the pros and cons of this hotel followed by some Cancun tips:
Lower priced with food and drink included
Down away from the heavy congested area (that may be a con to some)
Not as packed as...More
5 Thank soloaj
Response from HICArenas, Public Relations Manager at Holiday Inn Cancun ArenasResponded 13 June 2007
We thank you for your comments we will consider all the suggestions you gave to us in order to improve our All Inclusive concept, we are working on many new things to make the guest´s stay a great experience. We never stop to learn and...More
The hotel has been refurbished when Holiday Inn acquired it, so don't expect it to be a new facility as it had been described when we booked it. You will find it on the Cancun maps still listed as Las Perlas, which is the first...More
First let me say that I have stayed at many, many AI hotels in Mexico and this is by far the worst I have seen.
Service: Do not expect to get ANY service! The staff will just walk past you and never even ask if...More
Could not swim in the water , choked out with seaweed, Hotel advertised unmotorized water sports and had none, not even to rent, The air did not work half of our stay, The room was long and narrow with small beds with sheets that felt...More
1. Wind blew a lamp over in my room, they charged me 300 dollars to have it replaced. I refused to pay for it, they then called the police to have me arrested. This was for a lamp that you can get at walmart for...More
3 Thank 101Airborne
Response from HICArenas, Public Relations at Holiday Inn Cancun ArenasResponded 13 June 2007
Regarding your stay at the HOLIDAY INN CANCUN ARENAS and after checking all the points mentioned in your review I can stay the following:
The lamps. there was not a broken lamp at the room but TWO, at a cost of $ 150.00 USD each...More
Depends on your expectations. This ain't a luxurious place. But our room was clean, the pool is good, the water...well, thats the only main issue for me...tiny beach, no waves, and the seaweed covering the bottom, but a lot... More
Depends on your expectations. This ain't a luxurious place. But our room was clean, the pool is good, the water...well, thats the only main issue for me...tiny beach, no waves, and the seaweed covering the bottom, but a lot of it is cleared each day, and if you wear old shoes or aquatic shoes, do go further out , where it gets deeper...the water is actually quite clean...the service was excellent (margarita was mostly good)...as for food, just take the bus or taxi and explore cancun...if you got the all inclusive, the food is OK , but nothing special...do go out...